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PcMac Express

Computer Repair, Computer Training

About us

PcMac Express gives you complete computer support and services for home and business. With a focus on customer relationships and fast, reliable service, you can rest easy knowing that we are there when you need us. You Name It, We Fix It!

Business highlights

45 years of trusted experience
Emergency Services Offered

Services we offer

Service and repairs on PC and Mac Computers. Our technicians are Microsoft an/or apple certified, as are our trainers. PcMac Express provides IT services for small businesses in NYC, for a fraction of the price having an in-house IT dept. would cost. We also offer PPC Management and Web Development services.

Services we don't offer

We do not repair Mobile Devices such as smartphones and tablets.

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Reviews

3.52 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
50%
1
0%


Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Showing 1-2 of 2 reviews

N F.
04/2012
2.0
computer repair
  + -1 more
They came out three times and got worse everytime. They were unable to identify the problem. They were very incompetent and they wanted me to sign a form that everything had been done before I could even test my computer out. I would not use them or recommend them to my worst enemy.
Description of Work: They were supposed to repair my computer and they were unable to do as they could not recognize the problem.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$253

Response from PcMac Express
Dear [removed member name], PcMac Express does not hold any records for a service provided on that date, nor your name on our client data base. In any case, our policy has always been "We Fix It Or Its Free", and that is offered to every one of our customers. If the job was not completed or unsuccessful, we would've never charged you. We strongly believe that you reviewed the wrong company. Thank you, PcMac Express team.

Anna R.
01/2010
5.0
computer repair, computer training
  + 0 more
My computer was infected by viruses and Trojans I had called two other computer service companies they both said that they could not remove the Trojans and they had to reinstall my windows and I would lose all my data That was unacceptable to me. as a last effort I called PCMacexpress They came over in 90 minutes flat. After the technician evaluated the problem he said it would take about 2 hours and all my data would be saved. 2 hours later the viruses and Trojan were gone and my machine was working better than new! To technician took the time to explain to me every step he was extremely knowledgeable and courteous. I have no hesitation in recommending this people they are true professionals
Description of Work: Removed Trojans and viruses, recovered my data and had my computer run better than new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

    Contact information

    93-10 Queens Blvd. Ste. 3D, Rego Park, NY 11374

    www.pcmacexpress.com

    Service hours

    Sunday:
    10:00 AM - 5:00 PM
    Monday:
    9:00 AM - 9:00 PM
    Tuesday:
    9:00 AM - 9:00 PM
    Wednesday:
    9:00 AM - 9:00 PM
    Thursday:
    9:00 AM - 9:00 PM
    Friday:
    9:00 AM - 9:00 PM
    Saturday:
    10:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Training

    FAQ

    PcMac Express is currently rated 3.5 overall out of 5.

    Sunday: 10:00 AM - 5:00 PM

    Monday: 9:00 AM - 9:00 PM

    Tuesday: 9:00 AM - 9:00 PM

    Wednesday: 9:00 AM - 9:00 PM

    Thursday: 9:00 AM - 9:00 PM

    Friday: 9:00 AM - 9:00 PM

    Saturday: 10:00 AM - 5:00 PM

    PcMac Express accepts the following forms of payment: American Express,Check,MasterCard,Visa
    No, PcMac Express does not offer free project estimates.
    No, PcMac Express does not offer eco-friendly accreditations.
    No, PcMac Express does not offer a senior discount.
    Yes, PcMac Express offers emergency services.
    No, PcMac Express does not offer warranties.
    PcMac Express offers the following services: Service and repairs on PC and Mac Computers. Our technicians are Microsoft an/or apple certified, as are our trainers. PcMac Express provides IT services for small businesses in NYC, for a fraction of the price having an in-house IT dept. would cost. We also offer PPC Management and Web Development services.
    We do not repair Mobile Devices such as smartphones and tablets.

    Contact information

    93-10 Queens Blvd. Ste. 3D, Rego Park, NY 11374

    www.pcmacexpress.com

    Service hours

    Sunday:
    10:00 AM - 5:00 PM
    Monday:
    9:00 AM - 9:00 PM
    Tuesday:
    9:00 AM - 9:00 PM
    Wednesday:
    9:00 AM - 9:00 PM
    Thursday:
    9:00 AM - 9:00 PM
    Friday:
    9:00 AM - 9:00 PM
    Saturday:
    10:00 AM - 5:00 PM