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"Fanny Landscaping Inc. had reached out to me after I had started a search on Angi's List for someone to install a patio. I started the process in early/mid-September to have someone work on the project of completing/performing a patio Install. Alex(Fanny Landscaping Inc.) had first contacted me over the phone to get the basic details of what I was looking to accomplish and was quoted $2,500 to complete the job. After coming to my home to see the job and getting a full understating of what was required the quote was increased to $2,950 as additional material(Item 4, Sand, "Polly Sand") was still required before bringing Fanny Landscaping on board I had the patio hole dug to the area by 8-9 inches deep and previously installed and tamped ~1-2 inches of Item 4. While Alex was on site I explained the main purpose for this patio was to put in a hot tub/spa and to be able to use it as a patio. Within a week or 2, the work was started and completed quickly. It looked good upon completion and shortly after had my hot tub delivered and installed. Due to the cold weather I had not used my patio very often and had not noticed any issues with the patio itself until February 24, 2025 I had another project started and noticed the patio tiles were skewed. I then took a closer look and noticed that all tiles around the hot tub were no longer level nor were any of the tiles along my house. I immediately took pictures and sent them to Fanny Landscaping. I was called by a representative to schedule a time for Alex to come and take a look the next day. Alex had shown up on time and looked at the tiles. I asked him what needed to be done to fix the issue at hand. He told me that the tiles against the house because I have a new construction home will always sink, and even if he were to fix it, they would sink again. I was also told that because sand was used instead of concrete a hot tub would also "sink." When I asked why he didn't tell me that when I had it installed, he said that I never told him I was planning to put a hot tub on the patio and that he only installed the patio to my instructions. I tried telling him that I had told him about the hot tub on day 1, but he insisted he did not know that and that a concrete pad would be needed to fix the issue under the hot tub. I then again inquired what about next to the house and he again insisted that they would sink again. I had asked what he would charge to fix the issue, he had taken some measurements and left. A few days later I still have not heard back. Many tiles move when stepped on and due to their make are sharp and I couldn't see walking safely along the edge without breaking a tile or potentially cutting a foot if stepped on incorrectly."

"Went well"

"Fantastic and very thorough."

"Very satisfied with Keegan’s work"

"Owner is willing to give you a fair price."

"M&F Landscape was wonderful to work with and totally transformed the approach to my home. Nate advised and installed on a culvert and swale for an erosion problem. He regraded our driveway, brought soil in for grass, applied new gravel and rebuilt a rock wall. He was easy to work with, a great communicator, clear and detailed with his estimate and went the extra mile. We are thrilled with how everything looks. We highly recommend M&F and look forward to working with him again."

"I had a lot of work, they were here for the better part of the day, I came home to a very clean yard."

"Professional, courteous, artisans who keep you informed every step of the project. Truly a pleasure to work with and the end product is a work of art. I would recommend them to anyone without hesitation."

"They did an incredible job"

"Do not hesitate to hire Cody for any of your landscaping needs. He is a rare combination of personable, professional, helpful, hardworking, immensely capable, and fairly priced."