Since the 1970’s, Advantage Insulation Inc. has evolved from a well-respected, custom design and build residential/commercial firm “pushing” green innovations, into a fully-focused, contemporary insulation firm providing “highly-demanded” technologies and services in today's green building revolution. We are a family owned company with an extensive construction background, so you can you be sure we know the best insulation solutions for your home and business. We can supply from any manufacturer, so if you have a specific request be sure to ask us. However, that is where our expertise can be of help. Our technicians will look at the circumstances of your building and environment, and choose the best product for the situation.
Description of Work: I had loose fill cellulose insulation blown into my attic floor. The owner came out and gave me a reasonable estimate and everything seemed fine but it turns out that this company is highly unprofessional. The owner is very nice guy but you only deal with him when he comes to give you the estimate. The rest of the time you are dealing with his staff and his office staff leaves much to be desired. And when I later discovered that there were large gaps where there was no insulation and called them to fix it, my calls were ignored. It took weeks for anyone to get back to me. They kept putting me off with excuses. I almost called the BBB on them and when they finally came to fix the job 2 or so months later, the guy was rude and hostile towards me. I have never dealt with such a company before. I would not recommend them to anyone.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
Kirsten G.
02/2016
5.0
insulation
+ -1 more
They offered a great price, got the job on the calendar very quickly, and did good work. They were generous with the insulation and were neat in the application. Cleaned up thoroughly and poof, they were gone! No issues at all and I'd use them again.
Description of Work: Advantage Insulation sprayed closed cell foam insulation under the roof of half of my house and in the floor of another part.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
Kathy M.
12/2015
5.0
insulation
+ -1 more
All in all, I could not ask for a better job. They were very professional, did what they promised to do and left the site looking like they were never there. Never had a contractor before that ever accomplished all of that. Would use them again with out question.
Description of Work: Re-insulate the exterior walls and add additional insulation to the attic. Exterior walls involved removal of siding and substrate, removal of existing fiberglass insulation, re-insulate with spray foam insulation and close up walls.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$5,200
al F.
12/2012
5.0
insulation
+ -1 more
The only problem I found a few days later was that overspray from the foam got on my entry door leaving yellow streaks that I assume Ican paint over. Since I didnt catch it that day, I am going to fix it myself. Check that everything you do not want sprayed is covered before the job starts. Mike and all of the staff at Advantage were professional each of the three times they came to my house to perform work. I hired Advantage three separate times since talking with them at the Dutchess County Fair about 3 years ago. The product has performed exactly as they said it should and we felt the value of our investment the first night in October of 2010.
Description of Work: The interior was prepped with plastic to cover all the new windows and openings to the interior of the house prior to spraying foam. Fiberglass insulation was stuffed into the space between the top plate and the soffit vent to prevent the foam from expanding out and through the vents. Foam was sprayed by one guy, while the other workers scarfed the excess so that the studs have an even surface to apply drywall to. All scraps were bagged up and removed from the worksite.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Thomas W.
11/2012
5.0
insulation
+ -1 more
.From the initial estimate to the completion of the project, everyone I dealt with from Advantage Insulation was professional and courteous. Because my building is round, special care was required in the cleaning of excess to maintain the curve of the wall. This was done with much care and attention to detail. The cleanup was well done. The job was done professionally, in a timely manner. I highly recommend this company.
Description of Work: I engaged the services of Advantage Insulation to insulate the wall and ceiling of my round 16' diameter yurt with closed cell foam. It is a permanent, stud wall construction with a metal roof.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Gary W.
09/2012
5.0
insulation
+ -1 more
unknown
Description of Work: Used them for spray foam insulation under the house. gave a Fair price and what seems like good work. I had to tell them to spray for more depth, but they gave me no argument and all is good.
Rating Category
Rating out of 5
Yes, I recommend this pro
Robert B.
08/2011
5.0
insulation
+ -1 more
they arrived on time prepared the sit in the attick with runner so no dirt got in the living room--they insulated everyt thing and explained how it worked--they clean up when finished and asked if there were any questions--on time and at the price promised--excellent--very professional
Description of Work: They did an excellent job of applying foam insulation inmy attick and crawl space--it was very confined--they did on time and at a very competitve price. they cleaned up the site after they finished. they arrived on time--the work looks great and is already saving me money on my airconditioning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
Amy T.
11/2010
3.0
insulation
+ -1 more
We hired Advantage Insulation for insulating an attic we are finishing. We explained to the foreman the floor needed to be protected and per his instructions we moved any building materials out of their way. The plastic they put down was not sufficient and some overspray got on the floor. They were unprepared to remove the overspray. They didn’t have any tools for this and ended up trying to use the metal edge of old wooden saws. I understand overspray sometimes happens, that is the nature of spray foam, but any professional organization would have the proper tools for removing it. After we complained Advantage Insulation sent a manager out to look at the problem. He was defensive, rude, and tried to blame the overspray problem on us. He did offer to send men out to sand the residue off the floor but his unprofessional demeanor convinced us that we did not want him or his employees in our house again. The crew had also left the staples that they had driven into the wood to hold the plastic down. I spent several hours having to go through and remove the staples. I had foolishly paid Advantage Insulation in full before the job (clean-up) was complete and so I had no recourse. The insulation they installed seems to be fine but their management was very unprofessional. I don't judge a company by how they react when everything goes right but how they react when something goes wrong. Advantage Insulation failed.
Description of Work: We used the services of Advantage Insulation Systems for foam insulation work in September.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
2.0
responsiveness
3.0
punctuality
5.0
$3,000
Response from Advantage Insulation Inc
We were very concerned when we read a report on your site from a disgruntled customer. We are a consumer oriented company that diligently strives to wow our customers with an excellent product and unparalleled service. Our customer satisfaction index is consistently above 96% and we will view that as unacceptable until we reach 100%. That is our stated objective, but sadly, once in a while things happen on a job that leaves the customer feeling let down. In most cases, it turns out to be a communications issue or an unreasonable level of expectation on someone’s part. Occasionally we do mess up and then we do everything in our power to rectify the situation to the customer’s satisfaction. Having said all that, I need to explain that the product we provide is spray foam insulation. This is a very messy job because of several factors. First, it is a “spraying” application which is subject to potential overspray that can get on adjacent surfaces. Second, it is a substance that is tenaciously adhesive. By virtue of these two issues we categorically cover everything when we start a job. We go out of our way to explain this and advise the customers of potential issues. This is exceptionally important in an existing home as opposed to a “new construction” project. We do everything we can to protect the customer’s property and possessions. I have reviewed this customer’s file and spoke to the crew leader about this to see what actually happened on this job. We did cover the floor, as is our practice, whether we think they are going to finish them or not. Apparently some of the floor did get some overspray on it and we did offer to come back as stated and sand it. The crew scraped off all excess foam from the old attic floor. There was some subsequent discoloration left on the floor but as the client mentioned, they had to patch in some missing floor boards and sanding was going to have to be done anyway. Also, we did have to work around quite a bit of stuff like missing floor boards and framing material that the client had in the attic area we were working in. This is less than ideal for us since it makes the job harder to do, but we do what we have to do to get the job done. As for the staples she mentioned, usually they are put on an area that will be covered up when the drywall is installed. If we put any on a finished surface then shame on us. That is not what we intentionally do. In closing, we are all unhappy that this client was dissatisfied. We do occasionally make mistakes and we do try to resolve it with the customer. In this case it just didn’t work out, but, not for the lack of trying. Respectfully, Michael P. Eiffert Owner Advantage Insulation Systems
John Q.
04/2010
5.0
insulation
+ -1 more
They were very reasonably-priced. They completed a big job in just one day and were clean and neat. The building inspector even said that it was a fantastic job.
Description of Work: They spray foamed my garage and kitchen addition.
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Service Categories
Insulation
FAQ
Advantage Insulation Inc is currently rated 4.4 overall out of 5.
Monday: 8:00 AM - 4:30 AM
Tuesday: 8:00 AM - 4:30 AM
Wednesday: 8:00 AM - 4:30 AM
Thursday: 8:00 AM - 4:30 AM
Friday: 8:00 AM - 4:30 AM
Advantage Insulation Inc accepts the following forms of payment: Check