Tri-City Pools, Inc.

pool cleaning service

About us

We are a locally owned and operated company that values honesty and integrity. We provide free estimates, and you will find us to be competitively priced. We look forward to building lasting relationships and guarantee your satisfaction! We only work with inground swimming pools in and around the capital district.

Business highlights

18 years of trusted experience

Amenities

Free Estimates
Yes

Reviews

4.841 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
7%
3
2%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
4.9
Showing 1-25 of 41 reviews

Joseph V.
10/2023
5.0
He was very fast to respond and great to work with.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian H.
07/2021
5.0
Excellent job. Excellent price. Finished in a timely manner. Couldn’t be happier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Charles S.
06/2021
4.5
Was satisfied.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Dorothy S.
06/2021
5.0
Needed a liner for my inground pool. Clayton came out and took measurements. Very professional, Quoted a price, and stuck to it.... no hidden prices. BRENDAN and DIONE installed the liner in one day. Amazing and interesting to watch . They were also very professional. I Couldn't be more happier . POOL PARTY coming up. Thank you TRI City Pools

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jessica B.
09/2020
5.0
Awesome service and follow through.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sergia C.
08/2020
5.0
Everyone I dealt with was very professional and friendly. They had the best price and stuck with their estimate. I would recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Debra R.
06/2020
5.0
Brandon and Dee the pool liner installers were very professional and did a five star job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael P.
06/2020
5.0
Very professional and extremely reliable staff. The entire staff have been consistently helpful, friendly, and so easy to work with. Highly recommend!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Barry S.
06/2020
5.0
Excellent company to work with . Clayton Acosta was a pleasure and professional from the very moment I met with him.He takes pride in his work and I felt he treated my liner replacement as if I was a member of his family! I highly recommend Clayton and his company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Karin L.
06/2020
5.0
I could not have picked a better person to do this project for our pool. Clayton was immediately responsive when we first reached out and has been that way on every aspect of this job. He is more than professional, very respectful and it is clear that he puts customers first realizing the value of client service. They did a fantastic job and we will continue to use Tri-City Pools for all of our pool needs. I have recommended him to our friends knowing they will not be disappointed! You can't go wrong with this team!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jennifer H.
05/2020
5.0
We had bought our house a year ago and when we opened the pool the liner was ripped and we were loosing ALOT of water everyday. My husband and I know nothing about pools. SO we muddled thru the first year knowing that we would need someone to come out this year. I called and received 5 estimates. Tri-City pools was the last estimate that came out. He was the best value for our money. Clayton the owner came and installed the liner himself, they found out where the leaks were replaced them and also helped us with our pool pump since the pool wasent closed properly. He put my ladder in and stairs and out the eyes into the jets. He did not charge me any extra for any of the extra things that he did. I offered multiple times to pay more since he did SO much more. He went over the pool pump with me and explained everything they were doing every step of the way. Our pool looks AMAZING. We couldnt be happier. Easy to work cwith easy to talk to. Will be calling them for closing and openings. THANK YOU Clayton!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nicole B.
12/2019
5.0
They open and close our pool. They lap changed our liner. They are very nice and easy to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Donald. S.
08/2019
5.0
We want to thank clayton and his staff for an excellent job. We would highly recommend Tri city pool. After a phone call with Clayton he came the next day to talk with us. One week later they arrived and the job was completed by noon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dan H.
06/2019
5.0
Clayton and his were very professional and really knew their stuff. Great company and would highly recommend them for all your pool needs. They did an excellent job installing the new liner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nancy J.
06/2019
5.0
Didnt have a new liner put in. We had a new skimmer line . They done an excellent job. Pool is like new. Highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert M.
05/2019
5.0
Great company, trustworthy and easy to work with. Did a great job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kelly S.
05/2019
5.0
The group that came and placed a new liner in my over 50 year Fanta Sea pool did a great job; looks so much better and the price was extremely fair. The workers were neat and tidy and I would recommend them and use them in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David M.
05/2019
3.0
First, I did not know what to expect based on our first phone call. I was expected to give my credit card info by Tri-City before the job. Not excited about that. However, they still have not cashed in. They later said that they cash in 2xs month. Not sure what that means. At least they did not prematurely charge. Second, not their fault, the power was not working. Time delay. They did return and fixed a fault that they had the water running in reverse. They added one gallon of algaecide and two one half gallons of chlorine. Then they left. There was no further communication. The pool was not clear. I let a week go by. The water was not clear. I called and got a response. The representative said they did their job and any further treatment was my responsibility. I said that I just needed to know that. It would be good if they told me that they were done. I thanked them for their service and learned that my phone call was the only way I would know that they completed what was their job. My issue with Tried City Pools is that they need to communicate up front and educate more clearly. The cost of what they did was reasonable. I would have liked more communication.

Rating CategoryRating out of 5
quality
3.0
value
4.0
responsiveness
3.5

Yes, I recommend this pro

Krista L.
05/2019
5.0
This is the first time we have replaced our vinyl pool liner and Tri-City Pools was fabulous! From the moment Clayton came out to give us our quote, the whole process has been done quickly and professionally. Communication was top-notch and the liner looks beautiful. We would highly recommend Tri-City Pools!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Luisa S.
05/2019
5.0
What a find! After exhausting our local expertise to rehabilitate a 50 year old in ground pool, Clayton and his team came through like champs, with a solid strategy to mend, upgrade and follow-through on our pool renovation and not charging us nearly as much as we thought we might need to keep our pool, and not have it filled in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Vido V.
05/2019
5.0
The price was very reasonable he changed my liner then he put in all new accessories and it is beautiful. I have no complaints.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dave M.
03/2019
5.0
Reliable and fair price Rehired them for 2019

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carlo A.
10/2018
4.0
Finished the liner installation in 1 day. Will have to look on how the liner holds up by next season. Overall, nice job!

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Alan T.
08/2018
5.0
Tri-City Pools was the most professional pool company we have ever dealt with. Communication was perfect- they were very prompt in answering any and all questions, came when they said they would and followed up. I would HIGHLY recommend them to anyone needing pool services!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

111 Biechman Rd, Ravena, NY 12143


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Service Categories

pool cleaning service

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Yes, Tri-City Pools, Inc. offers free project estimates.
No, Tri-City Pools, Inc. does not offer eco-friendly accreditations.
No, Tri-City Pools, Inc. does not offer a senior discount.
No, Tri-City Pools, Inc. does not offer emergency services.
No, Tri-City Pools, Inc. does not offer warranties.

Contact information

111 Biechman Rd, Ravena, NY 12143


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed