Response from Trusted Moving
It’s unfortunate to realize that you were not happy with the service received. We had tried really hard to make your move on budget and appreciate all prep work you have done to fast track the process. Without your cooperation it would not be possible to move a three bedroom home with an attic and garage through 3 flights of tight stairs for only $1,200. On a such high pace environment, it is inevitable for certain type of furniture to sustain a minor damage, mainly due to the fact it is made of a pressed wood material. All your belongings were blanket wrapped, mattresses were in plastic and no valuable electronics or others merchandise were damaged. We feel strongly that we could not have done better assuming the price to be main objective. Please accept our apology if things did not turn out the way you expected.