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"After my mother passed away in the summer of 2020, I entered into a contract with Tracy Jordan and her company “Invited Sales”. For $1,000, I hired her to have an estate sale of the content in my mother’s 3-story Roslyn property. She also agreed to sell a few items from my home. The higher-priced belongings were to be sold via Online Auction. Items that didn’t sell via auction and everything else in the house would be sold at a tag sale in my mother’s home. She also told me about her “warehouse” where she can take items to be sold later. When signing the contract, I was told that it’s “better” for me not to be there the day of the tag sale. Unfortunately I now know why. As we had just changed the locks, I gave her the new lockbox combination. The only people that had access to the house at this time were my brother-in-law (owner of the house), Tracy and myself. For an additional charge, Tracy offers the option of a full-house cleanout to discard all remaining contents of the house immediately following the sale. I did not opt for this service, so naturally I would expect that anything not sold would remain in the house. That was definitely not the case. When I went to the house the next day, there was garbage, empty boxes, coffee cups, cigarette butts, etc, on the front porch and the front lawn. When I went inside, it was completely turned upside-down. I saw many items missing from the house that I could only assume were sold in the tag sale. It is stated in the contract that the itemized list of what was sold would take a while to put together. When I received the list a month later, I was shocked. It looked like somebody made up a random list of 26 household items with prices. So much was missing from my mother’s home that was unaccounted for. Some of them being: 1. A queen size bed in my mother’s bedroom (mattress, boxspring, frame) The very day of the sale her own employee told me on the phone that the bed “just sold” (we were speaking to coordinate a customer coming to another location for an item pickup) When I questioned Tracy about it, first I was told “they had to move it outside so people could get around during the tag sale. I’m supposed to believe that a queen size bed was taken down a flight of stairs for this? When I signed the contract, she told me that “no more than 10 people at a time were allowed in the house due to Corona restrictions.” So 10 people “shopping” in a 3-story home required a bed to be moved? The spare bedroom bed was still there. 2. A 60 year-old, 63" x 43" framed painting of a large Geisha Girl (also in my mother’s bedroom) 3. 50 Rocky Horror Anniversary movie posters that her own appraiser told me prior would do “well” in the tag sale 4. 45 Boxed Paula Young Wigs 5. Children’s skates & sporting equipment (Roller skates, ice skates, 2 Adidas Soccer bags, etc.) She did claim that a pair of boots sold, but they were in the box along with these. The whole box was gone. A day or two after the sale Tracy had asked me if it was OK to go into the house with a customer so they could disassemble and remove the chair lift system that they had bought at the tag sale. I said “Sure”. When I went to the house after that, there was a huge hole on the angled ceiling that was made while removing the stair lift. When I contacted her about it, she was very dismissive. She actually said to me “Houses that are sold today are sold as-is” implying that it was no big deal. When pushed, she asked the customer who took it to pay for the damage. The implicit dishonesty is built right into her business model. If she does a full “House Cleanout” service after the tag sale, who’s to know what items were legitimately sold or ended up on her “Warehouse” shelves. After the pain of losing a parent, for someone to take advantage of you is completely despicable. After receiving the tag sale item list in September, I was also met with a very dismissive attitude when I asked about all of the missing items. As I explained to her, I was not looking to make any significant amount of money, but just wanted what’s rightfully mine. My reason for sharing this experience is not for any compensation. People who use her services after a loss are already emotionally vulnerable. I don’t want anyone else to be taken advantage of like I was."

"Impeccable cleaning, communicates well, reliable, overall very professional service. We will continue to hire on regular basis and we highly recommend."