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VILLAGE PLUMBING & HEATING CO

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

For over 40 years Village Plumbing & Heating Corp. has been in business providing quality services to all of its approximately 20,000 customers. Marvin Gross, President of the company has been running the company since 1969. His NYC master plumbers license is #845. Tim Williams , Vice President of the company came on board in 1992. His master plumbers license # is 1084. We presently employ 12 people, and that number sometimes goes up or down depending on the season. We have 8 vehicles used to service our customers. For payment, we accept cash, check, Mastercard or Visa. Our main telephone number is 718-465-6629 and is answered 24/7. The Office is open Monday thru Friday from 7:30am to 5:00 pm or later. Saturday from 8:30am to 5:00 or later. We are also available for emergency service on Sunday and after hours. We are offering a 10% discount up to a maximum of 250.00 for anybody who is on Angie's list members. We also offer free estimates and consultations on many jobs..

Business highlights

56 years of trusted experience
Emergency Services Offered

Services we offer

toilets,bathroom sinks,vanitys,faucets,tub & shower faucets,bathtubs,tile repairs,kitchen sinks and faucets,dishwashers,icemakers,gas stove,garbage disposals,gas and oil boilers, gas & oil & electric hot water heaters, washing machine installation,gas dryers,washtubs,radiators, heating pipes,gas pipes, water pipes,sewer&drain cleaning,sewer check valves,DOB&ECB violation removal, RPZ backflow devices,water meters&boiler inspections Delta, Moen, Kholer & American Standand,carbon monoxide alarms.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.340 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
15%
3
8%
2
5%
1
10%


Rating CategoryRating out of 5
quality
4.6
value
4.0
professionalism
4.5
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 40 reviews

J G.
06/2023
1.0
plumbing
  + -1 more
After using their services for many years ($4000+ receipts), we were treated disrespectfully. My husband went into the establishement thinking they could be of help in locating a plumbing part. While the front office workers were very polite, the owner was nasty and said to my husband, he didn't have to help him and to leave. When my husband told me what had happened, I called and informed the owner that we have been a long time customer and because of his rude behavior we would not be using their services anymore.
Description of Work: Boiler repair and servicing, fixture installs, etc.

Rating CategoryRating out of 5
professionalism
1.0


Jacqueline D.
07/2020
1.0
gas leak repair, drain cleaning
  + 0 more
I called them to deal with a leaky toilet tank. What a massive turnoff! This company is taking advantage of the pandemic to charge outrageous prices. First the plumber and apprentice show up. He asks me to explain what is happening. I go to explain and he interrupts and tells me to explain. Am I not doing that? Perhaps you should practice listening. Then he talks to me like I am a simpleton because he is not seeing the leak, even though I explain it will not happen immediately. He tells me the toilet does not have a brain to decide when to leak. I was furious. What a crock! You come into my home and I am telling you what is going on and you don't want to listen to me, and talk to me like I am a simpleton? Next he says I have two choices. (1) replace the toilet altogether or (2) replace all the parts inside. I asked for a quote on each. The gave me a quote for $995 + tax to replace it. To replace the parts, $650. I asked for the price if I buy my own toilet, they quoted $550 to install. This is ROBBERY. The tank parts cost less than $40 to replace. So you want to charge me $550-600 for the hour? I AM DISGUSTED!!! Not just that, they charged me $150 + tax service charge fee just to come out and look. ***??!!! $75 would have been reasonable - but $150???!!!! The damned plumber would not even move paper towels I had on the floor to sop up the water that leaked from the tank. He asked me to move it. He acted as if he was scared to touch anything. GTFOOH! Village Crooks indeed. Give them a miss. This is the last time I will ever engage this company. To charge such outrageous prices during this pandemic when people are hurting financially is inexcusable.
Description of Work: Toilet tank leak

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0


MODESTINE D.
05/2017
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Excellent, timely customer service.
Description of Work: Spring check up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

MODESTINE D.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
They were very good, and price wasn't bad!
Description of Work: They did an A/C checkup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Stephanie C.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
It took them about a half hour. Everything is clean. The workers were very professional, very pleasant.
Description of Work: They checked my boiler.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rose S.
11/2016
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
They are prompt and courteous. They are very helpful and can always find the problem.
Description of Work: They found the source of a water leak and they also take care of my heating system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia M.
06/2013
5.0
plumbing
  + -1 more
I have used them quite a few times and I am amazed but their price was very expensive. They did the job for two hours. They were prompt, very professional in coming out and they did a good work. I would use them again in the future.
Description of Work: Village Plumbing & Heating did a washing machine hookup for me because it was old and they redid the pipes.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Pat P.
10/2012
2.0
plumbing
  + -1 more
When I called them, the man who answered demanded to know how I got his number and was very abrupt.
Description of Work: I called them about a leak in the kitchen sink and a flood in the basment.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
2.0


Response from VILLAGE PLUMBING & HEATING CO
It is a common practise for us to ask the customer where they got our number from so that we can know where are advertising dollars are best used. They could have gooten it from a mailing we sent out....or the Yellow pages..or the computer ...or a recommendation.....or they may have been a past customer. People usually appreciate that we ask this question and are most willing to tell us. I am sorry that the Member took offense to the question and I hope she will give us a chance to help her out in the future. We do good work at a fair price and have been here since 1947. Thanks for the opportunity to respond. Marvin Gross

Hilary B.
07/2011
1.0
plumbing
  + -1 more
On our own we found out that the sewer line did not have anything to do with the leak. The leak problem was the result of a backed-up gutter. The boiler problem was not an issue. The water from the boiler was an typical event.
Description of Work: Leak in he basement. The plumbers stated that cause of the leak because of the absence of a "double-back-wash" mechanism from the main sewer line. They also stated that there was a second problem originating with our boiler.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$450

Stephen B.
06/2011
4.0
plumbing
  + -1 more
Although the call wasn't an emergency, a workman was at my house within half an hour of my phone call. He introduced himself, wearing company livery, looked at the situation, called the office for a price, and did the job, carefully and efficiently as far as I could tell. No particular complaints except that it cost over $200 for a small part and twenty minutes' labor.
Description of Work: Replacing the valve feeding water to the toilet. This required turning off water to the whole house, draining the lines, disconnecting the existing valve, installing a new one, turning the water back on, and testing.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Lyncan W.
01/2011
1.0
plumbing
  + -1 more
Over no real true service was performed, except in the mind of the plumber a phone call constitues a service. Overall my friend was quite embarrassed and disapointed as she felt scammed.
Description of Work: Please note a close friend of mine used this company recently. There was no running hot water. A call was placed to village plumbing and the plumber merely instructed her to run the cold water. The following day the plumber from village plumbing shows up not evaluate the complaint but to put up the check and leave. Frankly, very disappointing service I would not recommend this compnay to anyone at all.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$100

Peta H.
05/2009
5.0
water heater repair
  + -1 more
I found them through a verbal recommendation from my autobody shop that is located close to their storefront. Given that it was a walk-in, I was pleasantly surprised by their front-office staff that was professional and personable. They humored my 50 rapid fire technical questions in a way that made me feel like they were on the level and were a no-BS kind of place. What they know they know and what they don't, they tell you. The real plus though was that they gave me an estimate from my verbal description (old hot water heater/basement unseen) that was the least expensive of the 3 estimates I procured and had no contingency clauses. [They know their business with hot water heaters since they do this scores of times monthly]. Even better, they could get the part and to my house on the same day, although we scheduled it for the following day. While this is not the place to sort out alternative and sustainable energy solutions (solar, etc.) this is the place to find plumbers with great service, cost-effectiveness, and competence [at least for hot water heaters]. I would use them again.
Description of Work: Estimated the replacement of a hot water heater (including a recirculating pump/timer), water main inlet 2-stage filtration system, installing a sewer line backflow check-valve, as well as replacing and abating an old oil fueled boiler/underground storage tank with a gas-fired furnace and zoned hydronic floorboard heating conversions. The Hot Water Heater replacement was the main problem since it had died earlier in the week. The goal was to also talk to them about alternate methods of hot water heating (like tankless on-demand systems). Ultimately they came and replaced the hot water heater with a gas fired AO Smith water heater with a higher capacity and higher recovery rate (and efficiency). They provided separate line item estimates for the other things on the systems to-do list.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,550

RICHARD C.
12/2008
5.0
water heater repair
  + -1 more
They were great. They did what they said they were going to do, for the price that they said. They cleaned up really nicely. Anything that went wrong they took care of right away. They are an older company that has been around forever, and they know what they are doing. The water heater has worked perfect.
Description of Work: They installed a water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RICHARD C.
12/2008
5.0
heating & air conditioning/hvac
  + -1 more
They were great. They did what they said they were going to do, for the price that they said. They cleaned up really nicely. Anything that went wrong they took care of right away. They are an older company that has been around forever, and they know what they are doing.
Description of Work: They put in a new furnace for me.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kenneth D.
01/2008
2.0
heating & air conditioning/hvac, water heater repair
  + 0 more
The only Boiler this company will sell and install for you is a Weil Mclain.
Description of Work: Was looking for a company to install a Buderus Oil Boiler and Hot Water Heater
Rating CategoryRating out of 5

Response from VILLAGE PLUMBING & HEATING CO
We sell and install many different types of boilers both gas and oil. I am not sure where the member got the impression we only sell Weil McLain Boilers.

RICHARD C.
11/2007
5.0
heating & air conditioning/hvac
  + -1 more
Village showed up when scheduled and got the job done without a hitch.
Description of Work: A mechanic from Village Plumbing did the annual cleaning/tune-up of our oil burner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$113.25

ROMAN M.
10/2007
4.0
plumbing
  + -1 more
I was basically satisfied with the work that Village Plumbing and Heating has done. Plumbers charge a lot. I already had a faucet but he didn't recommend installing it. He did come back and install another faucet for me. He was a basically nice guy. I really think they charge too much.
Description of Work: They put in a bathroom faucet. He came twice. The faucet pop-up system didn't work properly. I bought the faucet myself and he recommended getting a different one and he would install it. He only charged me one service fee.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

02/2006
5.0
heating & air conditioning/hvac
  + -1 more
I HAVE BEEN USING THIS COMPANY FOR PLENTY OF YEARS. THE WORKERS ARE VERY POLITE AND PROFESSIONAL. THEY REPAIR AND REPLACE ANYTHING THAT IS WRONG WITH THE FURNACE IMMEDIATELY. THE SYSTEM BLOWS AND RUNS VERY GOOD.
Description of Work: THEY PROVIDED MAINTENANCE ON MY FURNACE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

02/2006
4.0
plumbing
  + -1 more
I HAVE USED THIS COMPANY FOR THE PAST TWENTY-FIVE YEARS. THEY ARE RESPONSIVE AND EASY TO COMMUNICATE WITH. THEY ARE ENGLISH SPEAKING. THEY COME OUT ON TIME AND CLEAN UP ANY MESS THAT THEY MAKE.
Description of Work: FIXED THE UPSTAIRS BATHROOM.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

02/2006
5.0
plumbing
  + -1 more
I WAS PLEASED WITH THE SERVICES THAT VILLAGE PLUMBING PROVIDED. THE WORKERS ARE PUNCTUAL AND PROFESSIONAL. THEY LEFT ME WITH LIQUID FORMULA JUST IN CAUSE A SITUATION LIKE THIS HAPPENS AGAIN.
Description of Work: UNCLOGGED DRAINS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

02/2006
5.0
plumbing
  + -1 more
THE WORKERS RAN A SNAKE DOWN THE SINK, AND PULLED OUT A CLOG OF GOOK. THE SERVICES VILLAGE PLUMBING PROVIDED WAS GREAT. AS A CUSTOMER, THEY TREATED ME WITH THE UTMOST RESPECT AND DIGNITY.
Description of Work: THEY UNCLOGGED MY SINK IN THE BATHROOM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

01/2006
5.0
plumbing
  + -1 more
I WAS VERY SATISFIED WITH THIS COMPANY. THE WORKERS WERE PREPARED AND PROFESSIONAL. IT TOOK THEM A WHILE TO UNCLOG THE DRAIN BUT THEY FINALLY FIXED IT. I HAVE NOT HAD ANYMORE PROBLEMS WITH THE DRAIN.
Description of Work: UNCLOGGED KITCHEN DRAIN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

01/2006
3.0
plumbing
  + -1 more
I THOUGHT THE WORK THEY DID WAS GOOD, AND EVERYTHING WAS OKAY, BUT THEY WERE TOO EXPENSIVE FOR ME. I WAS HAPPY WITH EVERYTHING ELSE, THEY WERE ON TIME AND POLITE BUT TOO HIGH.
Description of Work: THEY CONNECTED THE GAS LINE TO MY DRYER.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$150

01/2006
5.0
plumbing
  + -1 more
IVE USED THEM FOR YEARS AND THEY HAVE ALWAYS DONE A GOOD JOB, THEY ARE VERY DEPENDABLE AND I KNOW I CAN ALWAYS COUNT ON THEM. THE BOYS THEY SEND ARE ALWAYS VERY NICE AND WELL MANNERED.
Description of Work: THEY SERVICED AND CLEANED MY HOT WATER HEATER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

01/2006
5.0
heating & air conditioning/hvac
  + -1 more
I WAS IMPRESSED WITH VILLAGE BECAUSE, THEY DID SUCH A GREAT JOB. THEY WERE FAST, FRIENDLY, AND THEY DID AN IMMACULATE JOB OF CLEANING UP AFTER THEY WERE DONE.
Description of Work: THEY INSTALLED BOILER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800
    • 1(current)
    • 2

Contact information

21231 JAMAICA AVE, Queens Village, NY 11428

www.villageplumbingandheatingcorp.com

Service hours

Sunday:
8:30 AM - 3:00 AM
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 AM
Wednesday:
7:30 AM - 4:30 AM
Thursday:
7:30 AM - 4:00 AM
Friday:
7:30 AM - 4:30 PM
Saturday:
8:30 AM - 3:00 AM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Natural Gas Lines,
Sewer Cleaning,
Patios,
Kitchen and Bath Remodeling

FAQ

VILLAGE PLUMBING & HEATING CO is currently rated 4.3 overall out of 5.

Sunday: 8:30 AM - 3:00 AM

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 AM

Wednesday: 7:30 AM - 4:30 AM

Thursday: 7:30 AM - 4:00 AM

Friday: 7:30 AM - 4:30 PM

Saturday: 8:30 AM - 3:00 AM

VILLAGE PLUMBING & HEATING CO accepts the following forms of payment: Check,MasterCard,Visa
Yes, VILLAGE PLUMBING & HEATING CO offers free project estimates.
No, VILLAGE PLUMBING & HEATING CO does not offer eco-friendly accreditations.
Yes, VILLAGE PLUMBING & HEATING CO offers a 10% senior discount.
Yes, VILLAGE PLUMBING & HEATING CO offers emergency services.
Yes, VILLAGE PLUMBING & HEATING CO offers warranties.
VILLAGE PLUMBING & HEATING CO offers the following services: toilets,bathroom sinks,vanitys,faucets,tub & shower faucets,bathtubs,tile repairs,kitchen sinks and faucets,dishwashers,icemakers,gas stove,garbage disposals,gas and oil boilers, gas & oil & electric hot water heaters, washing machine installation,gas dryers,washtubs,radiators, heating pipes,gas pipes, water pipes,sewer&drain cleaning,sewer check valves,DOB&ECB violation removal, RPZ backflow devices,water meters&boiler inspections Delta, Moen, Kholer & American Standand,carbon monoxide alarms.

Contact information

21231 JAMAICA AVE, Queens Village, NY 11428

www.villageplumbingandheatingcorp.com

Service hours

Sunday:
8:30 AM - 3:00 AM
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 AM
Wednesday:
7:30 AM - 4:30 AM
Thursday:
7:30 AM - 4:00 AM
Friday:
7:30 AM - 4:30 PM
Saturday:
8:30 AM - 3:00 AM