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Moken Home Improvement

3.0(
2
)

General Remodeling, Fencing Driveway Gates, Basement Remodeling,

... +18 more

About us

At Moken Home Improvement, we take pride in all home renovations. Our employees are very dependable and we work hard to get the work done. We have licensed electricians and plumbers if you need service for those fields. As for our billing system, we accept partial payment to begin the work and balance is due at the end of the work. All customers are required to sign contracts. We also accept credit cards as payment

Business highlights

19 years of trusted experience

Services we offer

We offer a wide range of home improvement services. From kitchen and bathroom renovations, to building decks and patios. We also install home theater systems.(No visible wires). We take pride in our work.

Services we don't offer

We don't offer cleaning service, furniture repair, asbestos removal, sewer cleaning, or lawn care

Amenities

Senior Discount

10%

Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

3.02 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Write a review
Showing 1-2 of 2 reviews
Shawnee P.
10/2013
5.0
remodeling
  + -1 more
Kenny and his crew did an excellent job! He was punctual and always just a phone call away if I had any questions or suggestions. The job took approximately 3 weeks to complete and I couldn't be any happier.
Description of Work: Removed wallpaper from 1 bedroom, hallway, and kitchen; also painted all those rooms. He also removed the popcorn ceiling in the hallway. Remodeled my kitchen including installing new cabinets and backsplash and running plumbing line to my refrigerator.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Francine C.
03/2013
1.0
remodeling
  + -1 more
There are patches on the walls in the living room that he has not repaired. He put a hole in my entry door, placed a metal plate over it and has yet to repair it. The tiles are uneven and have plaster all over them that they can't get off. The floors are uneven. The outlets in the basement are behind the walls he put up which is against code. We found out, after we hired him, that he was not licensed in our county, so he had to get licensed before he could start the work. He was supposed to come back to fix the cabinets in the kitchen, but has not been back in over a month. He created an entry way between my garage and basement and threw the debris under my pool deck. My husband finally talked to him and he said he'd be back three days ago. We've not heard back from him and cannot reach him.
Description of Work: We hired him to do remodeling on a home we were purchasing that had been foreclosed. We brought him into the home before we placed the offer on it to make sure he could do the work needed. This included replacing tile in the bathroom, the fixtures, putting down floors in the TV room and living room, refinishing the floors in the living and bedrooms, and painting. He also put up sheetrock on the basement walls.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$29,805
Response from Moken Home Improvement
I am surprised and taken back by this negative comment from this client. I'd like to start off by saying that this client's husband is a friend of mine. He asked me to complete the work on his home, as he was familiar with the quality of my work. I initially declined, and tried to find another contractor to do the work for them, as I was not licensed in Nassau county at the time. However, I couldn't find a contractor who would do all of the work required for such a low price. Therefore, I applied for, and obtained my Nassau county contractor's license, prior to starting the job. This job was done under a 203k bank loan, as such, there is no way the bank would have allowed me to conduct the work on the house without being licensed in Nassau county. My friend, the stated clients husband, was aware of this. There were several requests made of me and my workers that were not part of the bank approved work, however, as a favor for a friend, I performed the work, at no extra charge. The bank inspected the work upon completion and it was to their satisfaction. On completion I was paid in full by the bank for the work that was done. To address the accusation of the patches on the wall, these patches were the result of cracks in the wall that occurred long after we completed the work on the house. They were not a result of our work. We did, however, agree to remedy the issue, again, at no extra cost to said client. We asked the client to purchase the matching paint, however, they failed to do so, therefore we were unable to complete the task. In response to the door issue, I will admit that one of our workers did place a small screw hole where the lock goes, in the door. I advised the client that we would both repair the door AND compensate her, which we did. The client didn't seem to take issue with this proposal, therefore it's surprising that its being brought up on this forum. We take pride in our contracting company, and customer satisfaction is key to our business. To view our work, please visit our website: mokenhomeimprovement.com.

    Contact information

    213-05 Jamaica Ave, Queens Village, NY 11428

    Mokenhomeimprovement.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded
    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    General Remodeling,
    Fencing Driveway Gates,
    Basement Remodeling,
    Doors,
    Interior Painting,
    Exterior Painting,
    Kitchen and Bath Remodeling,
    Ceiling Fans,
    Finished Carpentry and Woodworking,
    Pressure Washing,
    Deck Maintenance,
    Basement Waterproofing

    FAQ

    Moken Home Improvement is currently rated 3 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: Closed

    Moken Home Improvement accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    No, Moken Home Improvement does not offer free project estimates.
    No, Moken Home Improvement does not offer eco-friendly accreditations.
    No, Moken Home Improvement does not offer a senior discount.
    No, Moken Home Improvement does not offer emergency services.
    No, Moken Home Improvement does not offer warranties.
    Moken Home Improvement offers the following services: We offer a wide range of home improvement services. From kitchen and bathroom renovations, to building decks and patios. We also install home theater systems.(No visible wires). We take pride in our work.
    We don't offer cleaning service, furniture repair, asbestos removal, sewer cleaning, or lawn care

    Contact information

    213-05 Jamaica Ave, Queens Village, NY 11428

    Mokenhomeimprovement.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed