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Fabra-Cleen

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

Fabra Cleen is a family owned business since 1960. We pride ourselves on our commitment to excellence through education and training. We are a certified firm by THECLEANTRUST. All technicians are certified. We accept Mastercard and Visa.

Business highlights

65 years of trusted experience
Emergency Services Offered

Services we offer

Carpet & rug repairs, fabric headboards & bedframes, fabric wall cleaning, drapery cleaning, emergency restoration, leather furniture cleaning, hard floor surface care, upholstery cleaning, drying equipment, duct cleaning, fire damage, stone and tile maintenance & restoration.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.734 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
3%
3
3%
2
0%
1
12%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 34 reviews

dario M.
03/2016
5.0
carpet cleaners, house cleaning
  + 0 more
all was good they were professional and did a good job
Description of Work: clean all caroets in home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$575

randi G.
08/2014
5.0
carpet cleaners, house cleaning
  + 0 more
They do a good job. I have used them for 15 years.
Description of Work: Cleaned deodorized carpet in bedroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Suzanne S.
07/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I've used Fabra Cleen many, many times over the years and for the most part been pleased with their service and prices. For a long time we had one technician, Cody, who we always asked for who was stellar. We haven't used them in the last few years, because I kept waiting for non-lousy weather, but actually intend to call them next week again. They came a month or so ago and did a wonderful job shampooing my sister-in-laws drapes and furniture, which were very dusty, but now look new. It's a good solid company.
Description of Work: They've shampooed my wall-to-wall carpeting and sometimes my furniture too.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Diane E.
04/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I've been using them for years. They are very prompt, respectful and always on time. When they come to your home they cover there feet.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diane K S.
11/2013
1.0
carpet cleaners, drapery cleaning
  + 0 more
Not so well as Fabra-Cleen did not respond. Still looking for someone to clean fabric blinds.
Description of Work: Nothing, because despite repeated contacts, Fabra-Cleen did not respond.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Diane S.
10/2013
1.0
carpet cleaners
  + -1 more
The provider did not show up during ETA. Finally, two and a half hours after the end of their estimated arrival time, I canceled; I was unable to wait longer. Did not provide honest estimates of ETA to my building staff.
Description of Work: Ultimately nothing except cause me inconvenience and aggravation. The room that I cleaned out in preparation for their cleaning and the rooms where furniture and fixtures were "temporarily" placed, are virtually unusable. I've had company twice since their not showing up, and have had to explain why they appeared to be sitting in a storehouse.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Fabra-Cleen
[removed member name], I sincerely apologize for the long wait you experienced. We didn't have your contact number to reach you to let you know we would be late. Your building superintendent gave us the time and location but not a phone number and he could not be reached. In any event, I would like to make this up to you. I'd like to offer you our cleaning service free of charge. I want to make this right with you. You should not have had to wait and, again, I want to apologize and do whatever I can to make this right. Please call the office at 212-777-4040. Ask for Brian or Lorne and tell them you spoke with Josh (me) and we'll take care of it. I look forward to hearing from you. All my best, Josh

Susan A.
07/2013
5.0
carpet cleaners, drapery cleaning, oriental rug cleaning
  + 1 more
They were extremely pleasant from the first phone call to the last. Always arrived on time, or if they were running late, I would get a phone call. Came back twice to steam and stretch the drapes...no hassels whatsoever.
Description of Work: Cleaned one wool carpet 10x14 One triple width floor to ceiling drapery with valance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Victoria M.
07/2013
5.0
carpet cleaners
  + -1 more
After the initial bailing out of the water, done mostly by others, the Fabri-cleen team arrived with several huge machines, moved furniture, pulled up the carpet and started the drying machines, leaving them there for about a week. They were courteous, efficient, and arrived back when they said they would. The damage was extensive, but they miraculously managed to restore almost everything to working order.
Description of Work: Dried out my NYC apartment after running tap filled it with an inch of water.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Kenneth I.
06/2013
5.0
carpet cleaners, floor cleaning, oriental rug cleaning
  + 1 more
They were very professional. In one instance, the job took a lot longer than Fabra-Cleen had anticipated and probably took a lot more time and one principal to the company showed up and helped his men finish the job. They didn't charge me any more money and was there to make sure that it was done accordingly, not being rushed, and was done to my satisfaction. I was impressed by that. The price wasn't cheap but they did what they had to do.
Description of Work: I used Fabra-Cleen to clean my floor and oriental rugs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Candace C.
03/2013
3.0
carpet cleaners
  + -1 more
I have white carpet on stairs and 2nd floor hallway by bedrooms that gets morning and night time use by 2 working people, so not a lot of traffic. It was 1 1/2 years after installation before I needed to have it cleaned, but now 3 months after cleaning it is all visibly grungy. Whatever they used is attracting dirt or holding dirt.
Description of Work: Do count on them for service. They excel at service and I've used them for decades for pick up and delivery of Persian rugs as well as in home cleaning for wall to wall. Do your price comparisons first. I always thought pricing their pricing was fair and great value, but the last two times it's been very high. (I should have comparison checked before they came but I just always used them.) They were in and out in under an hour, and when I asked them to clean an additional 6x9 area rug it was $50 and took less than 10 minutes. Next time I'll do my comparative shopping thru Angie's List

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$400

MARY B.
01/2013
5.0
carpet cleaners, drapery cleaning, oriental rug cleaning, upholstery cleaning
  + 2 more
I have used Fabra Cleen in the past for drapes, rugs, carpet, and upholstery cleaning. They have always been very good. And I continue to call them for all my maintenance cleaning. This time they brought in a new steam cleaning machine and the results were amazing. My club chairs are ten years old and I am planning to have them recovered after a kitchen renovation and apartment painting. They hardly need it now. They look practically new. In the past I had them remove the rugs, drapes, and shades and clean and store them till our window replacement was finished. A great service. Highly recommended.
Description of Work: Large wool area rug and light colored upholstered club chairs cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

JUDITH G.
12/2012
5.0
carpet cleaners, drapery cleaning, furniture repair
  + 1 more
They are excellent and as good as they get. Some may consider them expensive but they are worth every penny. They first come and do an estimate and then if you agree they return and pick up panels and return again to rehang them.
Description of Work: Took down cleaned and rehung sheers in Living room and bedroom 3 panels Total of 57 pleats

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$595

W B.
11/2012
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Estimate and work were prompt and professional.
Description of Work: Clean pet stained oriental 8X10 area rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

JUDITH G.
06/2012
5.0
drapery cleaning, house cleaning, upholstery cleaning
  + 1 more
They are superb. Call them and they will send someone out and provide you with a written estimate. An appointment is then set up; they will call to confirm the appointment and their staff arrives on time and does a splendid job.
Description of Work: They were excellent , in fact, flawless. Cleaned upholstered couch in situ and 3 sets of sheers which they washed and rehung.They are very good ,professional and obliging.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$780

BREN B.
04/2012
5.0
floor cleaning
  + -1 more
A representative came to one of my project job sites to meet with my client. They were very professional, knowledgeable and gave a fair, detailed estimate for the work. I have since called Fabra Cleen on numerous occasions.
Description of Work: Fabra-Cleen gave an estimate to color test and color stain bath tile grout and fix caulk issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Donald W.
02/2012
5.0
carpet cleaners, floor cleaning, upholstery cleaning
  + 1 more
Amazing! Showed up early, wore booties, worked continuously for 12 hours, everything came out great, cleaned up , very professional and wore a uniform.
Description of Work: Carpet and upholstery cleaning, polished bathroom floors (porcelain and marble), and cleaned grout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Irma C.
02/2012
5.0
carpet cleaners
  + -1 more
Mr. Brian and staff were total professionals.
Description of Work: Complete carpet cleaning. Fantastic! They did the work in the year 2010.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Lisa G.
11/2010
5.0
house cleaning
  + -1 more
They arrived on time and then I spoke with the representative about what I wanted done. It had been a LONG time since I had the house professionally cleaned and I specifically wanted them to work on the floors, bathrooms, and kitchen. I was able to tell them which areas to ignore and they worked really h****** the other areas. The place really looked different by the time they left. I could only afford 2 hours so at the appointed time, they were ready to go and had finished so that I didn't have to remind them. The only issue was that we have cats and I didn't realize the supervisor was allergic. I would have absolutely locked them up if I had known she would be sniffling (I felt terrible!) at the end. But aside from that, excellent job!
Description of Work: Cleaned large Victorian House. Four people cleaned for 2 hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jennifer S.
08/2010
5.0
house cleaning
  + -1 more
Crystal Clean provides excellent housecleaning services. I have used several different companies in the past, and Crystal Clean is the most thorough, organized and professional I have found. My house is spotless, well-organized and well-cared for after a cleaning - no small detail is overlooked. Every time they clean the beds are made beautifully, baseboards and shutters are dusted, furniture is moved to clean underneath, and even the tiniest details like cleaning the soap dispensers and crevices around toothpaste tubes are taken care of. Todd and Alaide are focused on providing great service, and I trust them in my home. I also like that Todd is easily reachable by email (and offers quick replies) for questions or schedule changes. Crystal Clean gets my full recommendation.
Description of Work: Bi-weekly housecleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Debra M.
07/2010
5.0
carpet cleaners
  + -1 more
The price was reasonable. The work he did seems to be great. The technician was prompt, very professional and polite. Just an all around pleasant guy. He was here for a full hour, did a very thorough job, and I was impressed with him and his work.
Description of Work: They cleaned a 10'x8' area rug and a hallway runner rug that was about 15'x3'.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BRIAN K.
09/2008
5.0
flooring contractor, marble & granite
  + 0 more
It went great and we are very happy. Our decorator recommended them. They came by for an estimate. It was reasonable. Four or five weeks later they did the job and it took them about two days. They cleaned up well. It was a wonderful experience.
Description of Work: They restored some marble floors about 300 sq. ft.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

JOAN T.
05/2006
1.0
upholstery cleaning
  + -1 more
THEY WERE NOT VERY ACCOMMODATING. THEY WERE NOT VERY PROFESSIONAL. THEY WERE NOT PROMPT. THEY WORKERS WERE NOT FRIENDLY. I WILL NOT REHIRE OR RECOMMEND THIS COMPANY.
Description of Work: I HIRED THIS COMPANY TO CLEAN THE RECLINER, LAMPSHADES, AND AN AREA RUG.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

Yes, I recommend this pro
$2,500

02/2006
5.0
carpet cleaners
  + -1 more
THEY DID A EXCELLENT JOB OF CLEANING MY CARPETS AND GETTING THE STAINS AND ODORS OUT OF MY CARPET. THEY WERE VERY PROFESSIONAL AND CLEAN. THEY MOVED MY FURNITURE FOR ME.
Description of Work: THEY CLEAN MY CARPETS.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

JANET P.
02/2006
5.0
carpet cleaners
  + -1 more
THIS COMPANY DID A GOOD JOB. MY CARPETS LOOK CLEAN AND THEY SMELL CLEAN. THE CLEANERS WERE VERY PROFESSIONAL AND PLEASANT TO BE AROUND. THEY MOVED THE FURNITURE AND PUT IT BACK. I HAVE USED THEM SEVERAL TIMES AND I AM VERY HAPPY WITH THEIR SERVICES.
Description of Work: CLEANED CARPETS

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

02/2006
5.0
upholstery cleaning
  + -1 more
THEY DID A VERY GOOD JOB. THEY ARE VERY RELIABLE AND VERY TOGETHER. THEY ARE VERY TRUSTWORTHY, TOO. I CAN LEAVE WHILE THEY ARE HERE AND I HAVE NOTHING TO WORRY ABOUT. I HAVE USED THEM FOR FOUR TO FIVE YEARS AND I AM VERY HAPPY.
Description of Work: THEY CLEANED A LARGE CHAIR AND A LOVE SEAT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110
    • 1(current)
    • 2

Contact information

PO Box 280471, Queens Village, NY 11428

www.fabracleen.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
House Cleaning,
Floor Cleaning and Waxing,
Drapery Cleaning,
Ceramic Tile,
Marble and Granite,
Furniture Refinishing and Repair,
Flooring Sales and Installation,
Countertops and Backsplashes,
Buffing and Polishing

FAQ

Fabra-Cleen is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Fabra-Cleen accepts the following forms of payment: Check,MasterCard,Visa
Yes, Fabra-Cleen offers free project estimates.
Yes, Fabra-Cleen offers eco-friendly accreditations.
No, Fabra-Cleen does not offer a senior discount.
Yes, Fabra-Cleen offers emergency services.
No, Fabra-Cleen does not offer warranties.
Fabra-Cleen offers the following services: Carpet & rug repairs, fabric headboards & bedframes, fabric wall cleaning, drapery cleaning, emergency restoration, leather furniture cleaning, hard floor surface care, upholstery cleaning, drying equipment, duct cleaning, fire damage, stone and tile maintenance & restoration.

Contact information

PO Box 280471, Queens Village, NY 11428

www.fabracleen.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed