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ALBANO APPLIANCE & SERVICE LLC

Appliance Sales and Installation, Appliance Repair

About us

MAJOR APPLIANCE DEALERS. Three generations of experience are behind our expertise and quality service. Family-owned and operated since our doors opened in 1952, we work with architects, designers, cabinetmakers and homeowners to supply major appliances from leading manufacturers. Our large and diverse showroom includes competitively priced traditional as well as commercial-style residential appliances. Our newest showroom space is dedicated entirely to the latest in outdoor systems.

Business highlights

73 years of trusted experience

Services we offer

In addition to sales, we offer expert installation of the appliances we sell. Our factory-trained installers work closely with our customers to take the utmost care in getting the job done right. We even have a resident chef who conducts our continuing education program as well as personal and in-home instruction. A factory-authorized service center, we provide service for nearly all of the products we sell. We also stock a large selection of appliance parts for over-the-counter sales.

Services we don't offer

Appliance refinishing, sale of used appliances.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Reviews

4.911 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
9%
3
0%
2
9%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.1
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-11 of 11 reviews

Maggie W.
08/2015
5.0
appliance sales
  + -1 more
They are the best....service, product offerings and top notch people. Price can be a little higher at times but they are worth it.
Description of Work: New stove

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

C.H. C.
06/2015
5.0
appliance sales
  + -1 more
unknown
Description of Work: They fix every appliance.
Rating CategoryRating out of 5
Yes, I recommend this pro

Charlene I.
06/2014
5.0
appliance sales
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Barbara B.
03/2013
5.0
appliance repair, appliance sales
  + 0 more
We went there for a new dishwasher for our city apartment. They can deliver, but cant install in NYC, so we used a company that could install in the city
Description of Work: We have used Albanos for over 20 years for every appliance I own in a weekend/summer home in Westchester. Hands down they give the best advice and never suggest just the highest price appliance. I have also used them to repair appliances (most they recommended 20 years ago are still working); They have always shown up promptly and been extremely professional. The only negative I can think of is that they don't deliver to Manhattan (where we live full time)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Rawle D.
05/2012
5.0
appliance sales
  + -1 more
This store has it all. They offered me expert advice on a wide range of appliances and helped me select the right appliances for my kitchen and budget. They provide superb service. They deliver when they say they will and their installers are highly skilled perfectionists. Due to the size of the job, their installers came to the house several times. Each time they protected the floors with cloths, carefully moved the appliances into place and worked diligently to make sure each one was installed not only according to the manual but also to my satisfaction. They are true professionals and a pleasure to work with.
Description of Work: I recently purchased all new kitchen appliances from Albano's-- cooktop, under-cabinet hood, double wall ovens, built-in refrigerator, and microwave. They helped me select the right appliances for our kitchen, then delivered and installed them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Rawle D.
11/2011
5.0
appliance sales
  + -1 more
The cost was for the appliance, but I'm not sure how much they charged to install it. I can say that they are the best appliance store I have ever dealt with in the area, and I have dealt with them all. They are extremely helpful. They solve problems. They deliver when they say they are going to. They have very polite and skilled service men.
Description of Work: Albano Appliance & Service helped me select some appliances that I haven't purchased yet. I have bought a dryer from them and they installed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Michael M.
11/2011
2.0
appliance repair
  + -1 more
I do not recommend this company for servicing large appliances.
Description of Work: I called this company, based upon a recommendation from the manfuacturer of my range, and was told that they do not like to repair appliances that they did not sell. As we just bought our home, we have no idea if the sold the product. It does not make sense to bill the company as a service shop, if the only service they are willing to do is on their own products.
Rating CategoryRating out of 5

Noriko H.
09/2010
4.0
appliance repair, appliance sales
  + 0 more
The salesman was very pleasant and helpful. He showed me some alternatives that I didn't have in mind. In the end, the company doesn't compete in prices and I decided to go with another company whose prices was very competitive. Even in this economy, I guess they have enough business that they don't need to compete??
Description of Work: It was one of the places that I asked for estimate because I was replacing all the kitchen appliances for renovation. My estimate included range, range hood, fridge, dishwasher and microwave. I said to the sales that I will be taking other estimates but he didn't get back to me to follow up. I think he assumed that I was able to find better prices.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
3.0

Yes, I recommend this pro

Jane O.
09/2009
5.0
appliance sales
  + -1 more
They are appropriately priced for what they sell. It is the higher end appliances and they are very good about letting you know how to get more out of your appliances. We will continue to use this company in the future.
Description of Work: I purchased a refrigerator and microwave from this family-owned local company. They offer full installation and cooking classes to properly use the appliances.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

elaine L.
04/2009
5.0
appliance repair
  + -1 more
We are renting a home and the dishwasher broke. Albano worked with us on what to choose and gave a good price. The installation was meticulous. We have purchased from this store in the past, they are knowledgeable and the service is excellent.
Description of Work: advised us on purchase of affordable replacement dishwasher, delivered it immediately, installer was on time, professional, courteous and neat

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

01/2006
5.0
appliance repair
  + -1 more
THEY WERE VERY GOOD. OTHER THAN BEING A LITTLE BIT PRICEY, I HAVE NO COMPLAINTS. THEY GAVE TERRIFIC SERVICE AND WERE VERY FAST. THE FRIDGE WAS BROKEN, AND AFTER THEY LEFT IT WORKED. WE DON'T HAVE A LOT OF TIME. PEOPLE WHO SHOW UP AND DO WHAT THEY'RE SUPPOSED TO DO ARE PRETTY RARE, AND THAT'S ALL WE CARE ABOUT.
Description of Work: THEY REPAIRED A FRIDGE. THEY DID ALMOST NOTHING, BUT THEY MADE IT WORK SO IT WAS GOOD ENOUGH FOR US.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

    Contact information

    83 WESTCHESTER AVE, Pound Ridge, NY 10576

    www.albanoappliance.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Sales and Installation,
    Appliance Repair

    FAQ

    ALBANO APPLIANCE & SERVICE LLC is currently rated 4.9 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 9:00 AM - 5:00 PM

    ALBANO APPLIANCE & SERVICE LLC accepts the following forms of payment: American Express,Check,MasterCard,Visa
    Yes, ALBANO APPLIANCE & SERVICE LLC offers free project estimates.
    No, ALBANO APPLIANCE & SERVICE LLC does not offer eco-friendly accreditations.
    No, ALBANO APPLIANCE & SERVICE LLC does not offer a senior discount.
    No, ALBANO APPLIANCE & SERVICE LLC does not offer emergency services.
    Yes, ALBANO APPLIANCE & SERVICE LLC offers warranties.
    ALBANO APPLIANCE & SERVICE LLC offers the following services: In addition to sales, we offer expert installation of the appliances we sell. Our factory-trained installers work closely with our customers to take the utmost care in getting the job done right. We even have a resident chef who conducts our continuing education program as well as personal and in-home instruction. A factory-authorized service center, we provide service for nearly all of the products we sell. We also stock a large selection of appliance parts for over-the-counter sales.
    Appliance refinishing, sale of used appliances.

    Contact information

    83 WESTCHESTER AVE, Pound Ridge, NY 10576

    www.albanoappliance.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 5:00 PM