About us
Business highlights
21 years of trusted experience
Services we offer
Amenities
Free Estimates
YesWarranties
YesSenior Discount
10%
Accepted payment methods
Reviews
4.04 Reviews
Showing 1-4 of 4 reviews
janine I.
08/2017
carpet cleaners
+ -1 moreDeborah, the rug garden, destroyed a huge hand knit Moroccan rug that my father gave us for our daughters room. Because her son forgot to take a photograph when he came to pick up the rug, we had to go through 2 years of photo archives to find a picture of the rug before it was destroyed so the companies insurance could cover the cost. She came and collected the rug in April to be appraised by someone she uses in the city and since has not returned our many attempts, now in august, at contacting her. As it stands now, we are out the cost of the rug cleaning with was roughly $500 and our rug, which she has apparently stolen, which is estimated to be worth $5,000. these people are criminals, and you are risking your property by using this company as a service. I am now having to file a claim through civil court because of the blatant irresponsibility of the owners of this business.
Description of Work: rug cleaning
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Andrew H.
02/2016
carpet cleaners
+ -1 moreunknown
| Rating Category | Rating out of 5 |
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Allen S K.
12/2014
carpet cleaners
+ -1 moreVery well.
Description of Work: Cleaned two rugs.
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Yes, I recommend this pro
$200
Ellen H.
06/2012
carpet cleaners
+ -1 moreThey brought it back. It came back like new. It was a carpet that had been through many years with dogs. It came back perfect. They came when they said they would. They came and returned it when they said they would. I would give them top honors.
Description of Work: We are very happy with them. They took my carpet and cleaned it.
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Yes, I recommend this pro
$325
Response from The Rug Garden
Contact information
30 Vassar Road Suite 6, Poughkeepsie, NY 12603
http://theruggarden.comService hours
Sunday:
11:00 AM - 5:00 PMFriday:
11:00 AM - 5:00 PMSaturday:
11:00 AM - 5:00 PMLicensing
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Carpet Sales and Installation
FAQ
The Rug Garden is currently rated 4 overall out of 5.
Sunday: 11:00 AM - 5:00 PM
Friday: 11:00 AM - 5:00 PM
Saturday: 11:00 AM - 5:00 PM
The Rug Garden accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, The Rug Garden offers free project estimates.
Yes, The Rug Garden offers eco-friendly accreditations.
No, The Rug Garden does not offer a senior discount.
No, The Rug Garden does not offer emergency services.
Yes, The Rug Garden offers warranties.
The Rug Garden offers the following services: We have a selection of the finest wool and natural fiber carpeting. Will go out for an initial consultation in Dutchess, Ulster and Columbia Counties at no charge. We have relationships with over 40 Oriental rug importers with a wide range of styles and sizes. We do superior rug cleaning, repairs and restorations. Minimum charge for rug cleaning is $40. Pick up and delivery service is included in our pricing for cleaning. We sell the Durahold rug pad and will cut down to size to fit your rug.
Contact information
30 Vassar Road Suite 6, Poughkeepsie, NY 12603
http://theruggarden.comService hours
Sunday:
11:00 AM - 5:00 PMFriday:
11:00 AM - 5:00 PMSaturday:
11:00 AM - 5:00 PM