Schmaling Glass is a family owned business located in, Poughkeepsie New York for 75 years. They do glass and screens for windows, doors, showers, and more.
Business highlights
89 years of trusted experience
Services we offer
Schmaling Glass specializes in high end glass showers, windows and mirrors.
Very poorly. I called on 8/14 to schedule an appointment for 8/20. The woman who answered was rude and would not commit but said she would get back to me on the 17th. Never did. Called later in the day to the same rude individual who was annoyed by my call. She explained that I was on the schedule tor Thursday but would not commit to a time. She said she would call back later. Never did. Today, the 20th, I was at the property waiting but no show. Terrible experience. Particularly annoying because it is clear this long established has gone downhill.
Description of Work: REPLACE BROKEN GLASS ON INVESTMENT PROPERTY
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Steven P.
10/2018
2.0
glass repair, doors
+ 0 more
Our shower was rebuilt and Schmaling was hired to install sliding glass doors. It took a month to get installation. The rollers and track broke a few years later. It took a month to get a repair. The doors bit each other at the time of repair, noted by the installer who said that's how they work. The rollers and track broke again after just a few years. Called and on hold with two different people for 15 minutes, then asked to call me back. Never called. My conclusion shabby work and awful service.
Description of Work: Shower Glass Doors
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Brandon L.
04/2012
1.0
glass repair
+ -1 more
We called the company few days early and had an estimate to replace the glass. We decided and went to the shop. The person in the office told us that required to contact two vendors and prices. We were surprised and ignored the price she quoted us early. We left her our contact # and name and call back after the holiday. More than 2 weeks after the Easter Day, we still not hear from her at all. A simple way is to pick up the phone and call us, and give an explanation. Ignorance isn't a good way to do business. We spent time and gas went to the shop, but they don't have spend time to pick up the phone to call their customer. Not worth and waste our time!
Description of Work: replacing the patio glass table.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Peter K.
07/2011
1.0
glass repair, doors
+ 0 more
We should have taken the hint when the company sent another person to re-measure the shower. The installation was uneventful and we didn't notice the gap until much later. Over a month ago we noticed the bottom sweeper peeling and eventually started calling. The rest of the story is described above.
Description of Work: I had Shmalling Glass install a glass shower enclosure to replace an old one. The door is fitting poorly (there is a 1/4" gap between the seal and the adjacent panel on the handle side)and the bottom sweeper is already peeling off after less than 6 months. All attempts to get the company back failed. Oh sure, every time we called they promised to send someone but nobody ever showed up. The first appointment was canceled (the only time the company called back) and any subsequent promise was followed by a complete silence. One excuse they used was that the owner was working in a hospital where his cellphone was blocked.
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Service Categories
Doors,
Glass and Mirrors,
Windows
FAQ
SCHMALING GLASS INC is currently rated 1.4 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
No, SCHMALING GLASS INC does not offer free project estimates.
No, SCHMALING GLASS INC does not offer eco-friendly accreditations.
No, SCHMALING GLASS INC does not offer a senior discount.
No, SCHMALING GLASS INC does not offer emergency services.
No, SCHMALING GLASS INC does not offer warranties.
SCHMALING GLASS INC offers the following services: Schmaling Glass specializes in high end glass showers, windows and mirrors.