ProSeptic

septic tank company

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Welcome to ProSeptic. We are the Hudson Valley's only full service septic, drain and plumbing company located in Poughkeepsie, NY. We handle anything that has to do with water and waste-water in your home. Our prompt, courteous, and professional staff tackles every job with a commitment to customer satisfaction. Your satisfaction is our number one priority. Our goal, at ProSeptic, is to serve our customers. You will never hear us "run down" our competition, but instead we strive to set an example - setting the standard to which other companies in our industry are measured. Give us a call today.

Business highlights

16 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.6332 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
11%
3
2%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.5
responsiveness
4.6
Showing 151-175 of 332 reviews

Angela H.
09/2018
5.0
I would recommend using ProSeptic to anyone and would use them again. Jason was very professional and nice. He came to pump out our septic tank on time even in the pouring rain. He was done with the job very quickly. Price was very reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$331

Joe M.
09/2018
5.0
showed up on time and was very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Barbara R.
09/2018
5.0
they were great

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tom G.
09/2018
5.0
Good service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Michael M.
09/2018
5.0
ProSeptic responded when nobody else would. They're professional, dedicated, experts in their industry, easy to work with, and incredibly efficient. They listened carefully to my concerns, presented me with all the information I needed to make informed decisions, and executed flawlessly. Look no further - this team is the best.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Harvey S.
09/2018
5.0
On time and professional . Will always use this company

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jan B.
09/2018
4.0
On time and efficient

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

klaus s.
08/2018
5.0
On time, clean and fast service, very friendly staff

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

CHRISTOPHER C.
08/2018
1.0
Quick contact and scheduling. On site service was unprofessional. Constant equipment break downs until a complete epuipment shutdown.

Rating CategoryRating out of 5
quality
2.0
value
2.0
responsiveness
2.0


Mary S.
08/2018
3.0
Business called me immediately and came to assessed the situation. They arrived on time both for evaluation and project. The old metal tank was pumped and new tank installed. Heavy rain the day of project made work difficult. The old tank collapsed after pumping. Gray water pipe was accidentally broken by backhoe and repaired. Placement of dirt removed was not well placed. There were small pieces of old tank on my yard that I had to remove. Lawn was seeded and topped with straw but grass seed grew quickly but then died. Lawn is not level and has to be reseeded. I also have small amount of cement on edge of my deck which has hardened; not sure what it was used for. The 2 workers appeared to differ at times during project. I'm thankful project is done but would have reservation about recommending ProSeptic to friends.

Rating CategoryRating out of 5
quality
3.0
value
3.0
responsiveness
2.5

$3,200

Robin M.
08/2018
4.5
They were prompt, communicated clearly and quickly, and explained the whole process very well. These guys were great and very transparent about what they were going to do. I was very confident that they were going to do the job well and they did!

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$3,000

Dianne S.
07/2018
5.0
Showed up that day

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Raquel M.
07/2018
5.0
They were on time, efficient, and the customer service was excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jonathan F.
07/2018
5.0
Great service, helpful, knowledgeable and more importantly honest. I would definitely recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pat A.
07/2018
5.0
Fast, courteous and well priced. Had them in July 2018 and would have them back again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,651

Loretta C.
05/2018
3.5
price quoted was less the "digging" fee

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$550

Fernando P.
05/2018
0.5
This company has the lousiest customer service. When I set up the appointment with a supervisor by the name of Sam, he neglected to make clear that digging the lid of my septic will cost me extra money. Had he told me I could have done the digging since I knew where the lid was located and saved myself $200 for the 27" square and 24" deep hole they charged me. The cost of digging was almost as much as the cost for pumping the septic tank at $265. The guy name Jason who did the work did not inform me before hand that the digging is going to cost me. I was only told before hand of the cost of pumping the septic tank. The initial $265 quote given to me ended up being a $500 (including tax) job. This company has a predatory practice to unsuspecting customers.

Rating CategoryRating out of 5
quality
3.0
value
0.5
responsiveness
0.5

$50,278

Stu T.
05/2018
5.0
excellent and knowledgeable workers got everything cleaned one shot for a great price highly recommend

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John H.
05/2018
5.0
I was pleased with the prompt contact and service. Very plesed with the work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

tony p.
04/2018
3.0
Quoted one price, but claimed tank was bigger, so it cost me almost $100.00 more.

Rating CategoryRating out of 5
quality
4.0
value
2.0
responsiveness
4.0

Yes, I recommend this pro
$412

Jaime C.
04/2018
5.0
Responded very quickly, came out the next day and price was the best I found

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ben F.
03/2018
5.0
No comments

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

511 Haight Avenue, Ste 1, Poughkeepsie, NY 12603

http://www.prosepticnewyork.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
3A919
Trade License Expiration
02/02/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

septic tank company

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

ProSeptic accepts the following forms of payment: CreditCard
Yes, ProSeptic offers free project estimates.
No, ProSeptic does not offer eco-friendly accreditations.
No, ProSeptic does not offer a senior discount.
Yes, ProSeptic offers emergency services.
No, ProSeptic does not offer warranties.

Contact information

511 Haight Avenue, Ste 1, Poughkeepsie, NY 12603

http://www.prosepticnewyork.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed