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LOWES

Doors, Flooring Sales and Installation, Fencing,

Reviews

4.721 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
5%
3
0%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.7
responsiveness
4.5
punctuality
4.7
Showing 1-21 of 21 reviews

Karen B.
01/2017
5.0
appliance sales
  + -1 more
They delivered maybe a week. The workers were very good.
Description of Work: I purchased another refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Pina R.
05/2016
5.0
fencing, flooring contractor, hardwood floor, lawn service, doors
  + 3 more
unknown
Description of Work: Estimated for a fence job. We found someone else locally who came in at a lower bid, did a satisfactory job, and did very good finish work. We have three rental properties and our own home, and will continue to use Lowes for our primary construction and maintenance retail.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,500

Thomas R.
10/2015
5.0
hardwood floor
  + -1 more
unknown
Description of Work: Had hard wood floor installed in two rooms. Price was reasonable and outcome was good.
Rating CategoryRating out of 5
Yes, I recommend this pro

Joe R.
10/2015
5.0
doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$500

Lorraine H C.
08/2014
5.0
home improvement stores
  + -1 more
The older I get the less I like to walk around the large box stores to find what I want. I sat at my computer and scanned both the Lowes and Home Depot websites for what I wanted. Both stores carry different brands, such as circular saws, but the pricing seemed to be within a comparable range. I placed my order and paid over the Internet. Both Lowes and Home Depot package their Internet orders and have them waiting at the Courtesy Desk for pickup by the customer. I've found this a timesaver way to shop at both stores if I don't need to physically look at an item in the store. I received a phone call the same day or day after placing my order telling me the order was ready, so response time to my Internet order was quick. I had a back order on a pair of safety goggles at Lowes that they had estimated would take about a week to come in. It was in within two days of the original order.
Description of Work: I bought miscellaneous supplies for doing home (construction-type) projects and laundry baskets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Nicole S.
05/2014
5.0
doors
  + -1 more
The two workers that delivered the washer were very nice. They were quick and efficient. I would definitely buy from lowes again.
Description of Work: We bought a new washer, which lowes installed for free. They also hauled away the old dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Charles F.
04/2014
5.0
lawn service, home improvement stores
  + 0 more
It is convenient to my house and everybody there is good and friendly. The pricing is fair. We had no problems.
Description of Work: We went to Lowe's to pick up yard work material.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Julie A.
11/2013
4.0
appliance sales
  + -1 more
We had purchased warranties. Their computer systems changed and initially had trouble locating the warranties. They ended up finding these and making good and fixing the appliances. The appliance repair they sent from Connecticut was exceptionally good. Vicki, one of the managers at the store was really good about following up with us on this matter.
Description of Work: I purchased a stove and refrigerator.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Stephen C.
08/2013
5.0
fencing, flooring contractor
  + 0 more
My experience with them was good. I actually did not go there, it was a deal on Angie's List where I could get a $20 gift card for $5, so I went in like two weeks after and I spent it all. Everything went fine, I got what I needed. I had no issues.
Description of Work: I bought a gift coupon of Lowes and it worked out well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5

barbara P.
07/2013
5.0
doors
  + -1 more
DELIVEAND AND PLACED AS INSTRUCTED
Description of Work: DELIVER FENCE AND WASHING MACHINE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary Jane S.
05/2013
1.0
appliance repair
  + -1 more
We bought an over-the-range microwave to replace the old one that had stopped working. The purchase was made Sunday, 5/19/2013. We were told it would likely be installed in a few days. By Wednesday, 5/22, we still not been contacted to set an installation date. I called the store twice that day (5/22) to get a status on the installation. Each time I was connected to the installation department but the phone rang and rang and no one answered. Then I asked to speak with the manager. His initial response was mostly and quot;they'll get to it when they get to itand quot;. Finally he agreed to have someone call me the next day. Someone did - with an installation date of 6/6/2013. That's 19 days since the purchase. We are in our 70's and care for our 2 year old grandson during the day. We need the microwave. If we had known the installation would be so far in the future we would never have bought it at Lowe's. Update: the installation actually took place today 5/30/13. It only took about 30 minutes since it was just a matter of lifting the old one out, sliding the new one in, and plugging it in.
Description of Work: Replace an over-the-range microwave with a new one. We are still waiting for that to happen.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$400

Regina R.
04/2013
5.0
replacement windows
  + -1 more
It went well - the installers came, finished a rather large job in two days, all at a fair price.
Description of Work: After shopping with three different window retailers, I decided to go with Lowe's. I bought seven windows, including a bow window, two awning windows, three double hungs and a picture window with two sliders. The sales rep, Bill, was most helpful and knowledgeable. I would like to point out that this Lowe's is located in Hudson, NY, not Poughkeepsie. The installers provided by Lowe's were wonderful, all work was done exactly as promised and I am totally satisfied!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Richard M.
11/2012
5.0
fencing, doors
  + 0 more
they did excellent work. lowes called to make sure we were happy. would recommend
Description of Work: had fence installed in back yard. also had french doors installed going to deck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Timothy S.
09/2012
5.0
doors
  + -1 more
The installer came back two weeks later and put the door in. The door was installed perfectly. We were very happy with everything, and thinking of them to install garage door openers.
Description of Work: We wanted to add a storm door to our house. We went to Lowe's and picked out a Pella Door to have installed. The door is one that has the screen/window that slides up and down. The associate told us that someone would contact us within 48 hours about the installation. The next day the installer called and the following day came by for measurements and to go over any additional work. Our house was built in 1999, so the standard door (81X30) fit, so the basic installation cost of $97. This is included in the $400 total.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Brad G.
06/2012
5.0
home remodeling, doors
  + 0 more
Great experience from order to finance to delivery.
Description of Work: We purchased Kitchen Craft Cabinets from Lowes.The free design help was great and they fit the first time! It was a good experience with ontime delivery and a superior product.Very helpfull staff.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Roan P.
03/2012
5.0
replacement windows
  + -1 more
They did a good job. I would be happy to have them install more windows. I would use them again in the future.
Description of Work: I used Lowes to install windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$5,000

John Q.
03/2011
5.0
marble & granite, doors
  + 0 more
My experience with them was mostly positive. The problem was not with Lowe's since they were fine. My front door is only 31.5 on the old part of the house because I live in an old house. It was a problem to get the door to fit without spending an exorbitant amount of money to have one made. The door is a Larson door and I have the same door on the 31.5 and on the 36. The door itself has some inherent problems with the hardware. It wasn’t a cheap door. So, it was a problem with the door than Lowe's. In fact, the installer has come by and fixed it whenever I said anything about it. If I call them right now, he will come and fix the door knob for me for free again. So, it has been wonderful for that. I spent $950 for the door and it was $97 to install each door. That was when they had a special offer and the doors were a little over $300 a piece after tax. The price was cheap. I had to have two installers. The first installer who came was kind of flaky. He came on a Sunday when I wasn’t even here. So, they couldn’t do the job. I went to the store and they promptly gave me another installer. I would use their services again. In fact, I am going to Lowe's today for tile since I am tiling my window sills in the garage.
Description of Work: Lowe's installed two storm doors for me either in September or October.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

John Q.
12/2010
5.0
doors
  + -1 more
It was wonderful. One door on my building was not square and had some problems but the installer did an excellent job working out the problem. He didn’t charge me any extra and it is fantastic. He cleaned up his mess afterwards, he was careful not to scratch or chip anything, and he was extremely respectful. One of the latches was loose so I called him the next day, which was a Sunday, but he came right out and fixed it in five minutes. It was not at all what I expected. I don’t like paying the price but they were cheaper than anyone else.
Description of Work: Lowes put on two storm doors. I bought them there and they installed them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Joseph T.
11/2010
5.0
flooring contractor
  + -1 more
Everything went great. They did a good job. I had never been to one of those stores before but they had everything you could want. The store was huge. We went during the week and there were almost no customers. Everything turned out well and seems to be fine. They have a big selection. They seem to be efficient. They have good workmen working for them and they are reliable. I guess the price is good, although I did not really shop around because I didn't have a lot of time. They seemed comparable to Home Depot. It was a lot of money and a lot of flooring! About 1800 square feet of flooring.
Description of Work: I bought wood laminate flooring, a new bathtub and tub surround, a new sliding shower door and they installed the flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

02/2006
5.0
water softeners
  + -1 more
The products that I purchase at this particular store are always the best buy for my money. I will always shop there because my overall experience is always good.
Description of Work: I purchased a water softener machine which is to soften the drinking water.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$375

ADA D.
01/2006
5.0
ceramic tile
  + -1 more
My overall experience at loews was favorable. Everything I needed was there available to me. This enabled us to quickly be able to refinish our bathroom.
Description of Work: I purchased some very nice floor tiles for our new bathroom. We replaced old ones with new and they were very sturdy.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0

Yes, I recommend this pro
$250

    Contact information

    790 S RD, Poughkeepsie, NY 12601

    www.lowes.com

    Service hours

    Sunday:
    8:00 AM - 7:00 AM
    Monday:
    7:00 AM - 9:30 AM
    Tuesday:
    7:00 AM - 9:30 AM
    Wednesday:
    7:00 AM - 9:30 AM
    Thursday:
    7:00 AM - 9:30 AM
    Friday:
    7:00 AM - 9:30 AM
    Saturday:
    7:00 AM - 9:30 AM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Doors,
    Flooring Sales and Installation,
    Fencing,
    Hardware & Home Improvement Stores,
    Appliance Sales and Installation,
    Windows,
    Lawn and Yard Work,
    Hardwood Flooring Sales and Installation,
    Kitchen and Bath Remodeling,
    Marble and Granite,
    Water Filtration and Softening,
    Ceramic Tile

    FAQ

    LOWES is currently rated 4.7 overall out of 5.

    Sunday: 8:00 AM - 7:00 AM

    Monday: 7:00 AM - 9:30 AM

    Tuesday: 7:00 AM - 9:30 AM

    Wednesday: 7:00 AM - 9:30 AM

    Thursday: 7:00 AM - 9:30 AM

    Friday: 7:00 AM - 9:30 AM

    Saturday: 7:00 AM - 9:30 AM

    No, LOWES does not offer free project estimates.
    No, LOWES does not offer eco-friendly accreditations.
    No, LOWES does not offer a senior discount.
    No, LOWES does not offer emergency services.
    No, LOWES does not offer warranties.

    Contact information

    790 S RD, Poughkeepsie, NY 12601

    www.lowes.com

    Service hours

    Sunday:
    8:00 AM - 7:00 AM
    Monday:
    7:00 AM - 9:30 AM
    Tuesday:
    7:00 AM - 9:30 AM
    Wednesday:
    7:00 AM - 9:30 AM
    Thursday:
    7:00 AM - 9:30 AM
    Friday:
    7:00 AM - 9:30 AM
    Saturday:
    7:00 AM - 9:30 AM