Expediant Environmental Solutions, LLC

I hired Expediant last January to remove mold from my home and replace the items which they advised were causing the mold. During this process, damages were caused by their workmen to my home, which after weeks of back and forth with the owner, were finally compensated for. If those were the only issues, I would have given them a higher rating since it was eventually resolved. However, not even one year later, the mold has returned. I have been waiting since December 31, 2014 for an answer on how they will fulfill their warranty. The last response was pretty much something like 'I know this seems like a long time, but it really isn't'. With the length of time this has taken so far, I am not counting on Expediant to back their installation and warranty as provided in their contract.

Disappointing first customer service impression. I called them and waited 4 days for a callback, had to call them a 2nd time. THEN after the inspector visited the property, I did not hear from the company to let me know what was going on. THEN, when I finally spoke with the inspector three days after his visit, he told me that if I wanted the samples he took analyzed, I had to pay for the analysis in advance. HUH?? Why was I not told this when he came to do his inspection? I wasted valuable time, expect more of a company that does mold inspection and remediation for a living.

Very professional, explained process, thorough and did exactly what was expected. Great to work with

We had a musty odor in a sun room we are converting into a gym. The tech can on time and super heated the room for a few hours to kill the bacteria. So far, no more smell. The company was responsive, no charge for an estimate, and honored the agreement.

The two men worked very hard n did an excellent n thorough job... Also the owner and office workers were very friendly but professional .. I am just hoping to see some savings on my next energy bill

There was comminications errors from the start. The foreman did not do the walk through. Cal brite is on my furnace motor and in all my vents. The staff does not talk to each other. The price was very high and only half the crew showed the first day.

They were supposed to call when done for an inspection and id not.

They did the mold remediation job, as promised, in several steps over 2 days. Very professional, punctual, fully explained the process, and left everything clean. I would definitely recommend them.

Project was completed in a timely manner.

The work was done with a minmun wait - hard to tell how effective it was since the work was prophylactic.

The knowledge and presentation that was performed before the signed contract. I was very impressed.

Did not eliminate mold. Failed to honor guarantee.

Basically a good consumer experience. Only concern was they couldn't get the mold color out, but they provide an eight year guarantee which, if honored if any further evidence of mold - will make this a great consumer experience.

im very disappointed in the "salesman" that came.I specifically told him i was concerned about my air ducts(the musty and mildew odor,and layer of haze in the air),but he was more concerned with trying to sell me their $2100.00 air purifier,rather then diagnosing the problem. I also paid him $215.00 to do an air test,and i asked him if i should turn on my a/c considering thats where the problem was,(and tried to tell him it hadnt been turned on since january),but he said not to turn it on,and i felt "how is he going to tell me whats coming out of the ducts if the units not running?"

Service was offered on the same day. Expert showed up on time; did a thorough evaluation and provided estimate plus his notes. Professional, well mannered and knowledgeable. Customer service, excellent!