Dutchess Overhead Doors, Inc.

Great work by Dutchess Overhead Doors! First Met with Tony who was punctual and very pleasant to deal with. He was very easy to talk to, answered all of my questions, and was very responsive to my emails and calls. He came to the house and delivered a quote when he said he would. He also managed to schedule it for a time which was convenient for me which was a huge plus. The finished work ended up in a HUGE improvement and upgrade to my home! The installers Matt and Mel got to work early, were great to deal with, made sure the job was completed exactly how I had requested after speaking with Tony, and made sure I knew how everything worked before they left. I can't say enough how please I am with the finished product. I never thought I could be so happy to just look at garage doors (lol) but they came out so well I kept looking at them for days. Great experience with this company and would recommend highly to anyone looking to get this type of work done.

Excellent from office staff to installer. Kelly and Brendan were a pleasure to deal with. He was actually early and did a very thorough job, exactly what I asked for. Courteous and prompt. Would definitely recommend this company.

I would not give them an A. Somebody on the phone kind of has an idea of what is wrong with you and tried tries to tell you how to do things. One screw wasn't enough, that kind of thing. I have no relationship with them, believe me. They charge for a service call and I guess since I am out in the country that is reasonable. I would say the price is okay. They have fixed everything okay. Once you get them to commit to something they do seem to come out. In the past I had an issue with the garage door openers on both of my garage doors. It happened on a Sunday night. They are hard to reach on weekends. I spoke with them Monday morning and they said they could not send someone out immediately. I asked them to send someone over to shut the garage door openers so I could leave the house at noon that day. They may not have enough staff. I am in a rural area so it is not like it is next door and someone can come over. I understand that. The things they have put in have done well. I upgraded the garage door openers and they do better now. I give them an A for workmanship.

I was contact by email the morning after I initiated contact via Angie's List. An appointment was quickly set up for the following Monday. Anthony arrived early and called to let me know he was there- I was getting home earlier than expected so this worked out fine. He was very friendly, professional, and courteous. He did measurements and went over a number of options available. He answered my questions completely. He promised to email his proposal the next day; there was a problem with the email address he had but he did call and let me know- after that was straightened out I had the estimate in less than an hour. It was accurate, provided the cost of the options we had spoken about, and explained well. In the end, we received a proposal identical in scope-of-work that came in for about 7% less, not including the Angie's List discount offered by the second provider,which made the difference more. However, based on my interaction with both Anthony and the office staff I would not hesitate in directing people to them.

Excellent. The Dutchess Overhead Doors Installer arrived on time with 2 new garage doors. He removed old doors, installed and adjusted new doors on time and as promised. Have had NO problems since installation. Highly Recommend them.

It went very well. He looked at the system and found it was a simple fix. He made the simple adjustment at no cost.

The Sales Representative was very knowledgeable and provided me with many door options. I selected a garage door (with high insulation value) that I believed would best fit the style of our home. The installation took about 2.5 hours. The crew took time to accurately seal around the door to assure that there would be no drafts. The garage door looks great!

It went just as planned. Great work, very professional and organized, good price.

I was pleased with the service and haven't had any trouble since. I cannot remember the exact date the service was performed.

I left a message for them after hours early in the week and not only did they get back to me quickly, but they even installed both door openers within the week! Living in Pine Plains it can be hard to get people to get back to me, but they were amazing. They did the job quickly, accurately, and at a great price. I would recommend them to anybody who needs garage door openers!

Perfectly! The guy who handled my installation was Joe. He showed up right on time at 9AM, and singlehandedly removed the old door, opening mechanism, and various switches and keypads and immaculately replaced it, followed by a very thorough cleanup. He was friendly, nice, honest, and meticulous. The new door looks great and works perfectly. This may have been the best experience I've ever had with a contractor or any sort. I wish I could find carpenters, electricians, plumbers --even doctors and dentists-- who were as honest and conscientious. Highly recommended.

i was able to make an appointment within a couple of days. The technician Travis came on time. He explained everything that needed to be done. The charge was by the hour and the work took 1 1/2 hours. All went well and I thought better than expected. I thought we may need two new garage door opener units but Travis informed us that the units were in very good shape. It just needed a couple of cheap parts and some adjusting. I do plan on having them come back in the spring to replace the extension springs with safety cables. I would certainly recommend them to my friends and fellow neighbors.

Arrived on time, installer was a very nice, polite and professional young man, it was a pleasure. He was very focused on his work and the job went quickly. He went over everything with me when he was done. The price was very reasonable.

Very good would recommend them. On time, cleaned up. Did exactly what they said they would do. Price was better then any other I found.

The project isn't complete yet but so far everything has gone well.

It was great. The reason why I went to them was they did a good and professional job.

They were wonderful. They were very professional and the installer that they sent out did a wonderful job.

All went well and the worker was done in a little over an hour.

Travis was very thorough and very nice. He explained what we needed to do in order to make our opener last the most effectively, and gave us some technical information about both of our opener mechanisms.

great communication. installation went well. they dismantled the old doors and hauled them away! price was a little more than the local super mega stores, but when the extras are thrown in (door locks, handles, removal of old doors,better quality doors) you can't beat this.

They were excellent. They are responsive. The price is excellent. They were thorough, very honest, and very professional. They provided recommendations to check the other garage door to make sure that there is no issues or pending problems with the other garage doors while they were there. They didn't try to sell you service that wasn't needed.

He did a good job. He called in the morning to let us know when he was coming and he was punctual. i think the price was fair. I would definitely use them again.

They were a little behind schedule but called and explained why.

We have a wood double width garage overhead door, one of the springs gave out (large bang) very late on a Friday afternoon, our Car was luckily not in the garage at the time, called Dutchess Overhead Door on Saturday, they came out on Monday afternoon and repaired it, including replacing all four springs (they have a limited lifetime, when one goes, the remainder are likely to follow suit in the near future), adjusted and lubricated the working mechanism, tracks, electric opener and bar chain. The gasket at the bottom of the door was working it's way loose, so I asked them to replace that. They also tightened some loose bolts. They had all the parts and were fairly speedy about it, seemed to know what they were doing, everything has worked fine since. Hopefully we're good to go for another 10+ years, abut in any case, they were very professional, we're happy with the work.

Everything was done quickly and professionally. I was very happy with the result.