About us
Business highlights
78 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Free Estimates
YesEmergency Services
YesAccepted payment methods
Reviews
4.912 Reviews
Showing 1-12 of 12 reviews
Linda A.
09/2022
plumbing
 + -1 moreDerek did an excellent job. His work is always above standard coupled with courtesy and professionalism.
Description of Work: plumbing problem
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
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Yes, I recommend this pro
Mike D.
03/2015
plumbing
 + -1 moreunknown
Description of Work: Estimate for new boiler system for building.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Greg M.
01/2015
plumbing, wells
 + 0 moreThe repairman replaced my sum pump. He took out the old one a replaced it with a new one. He did a quality job.
Description of Work: Replaced sum pump.
| Rating Category | Rating out of 5 |
|---|---|
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Yes, I recommend this pro
$536
Terry C.
01/2015
plumbing, water heater repair
 + 0 morewent well, new valve installed ok . However the valve continued to leak . I eventually decided to replace the water heater as it was more than 20 years old. Due to cost quoted by Roto Rooter I used a different company.
Description of Work: replaced pressure release valve on hot water heater
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$224.64
Bennett H.
09/2014
plumbing
 + -1 moreRescheduled once due to emergency.. Kyle is efficient and quite professional in his work. He had installed the unit two or three years ago.
Description of Work: Cleaning, Safety check and new air filter for gas furnace.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$149
David L.
08/2014
water heater repair
 + -1 moreThe guy showed up on time and ready to work. The work was done in 2 hours.
Description of Work: They replaced my water heater. I switched to an electric water heater so the work was very in depth.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$1,348
Lisle B.
05/2014
plumbing
 + -1 moreunknown
Description of Work: Replaced our water pressure tank. |Performs as expected. |He was able to improvise and use parts outside the norm saving time and money. Overall, job well done.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$600
will L.
08/2013
plumbing
 + -1 moreThey were very prompt a bit expensive as expected. They were called to free upfloor drains at a fast food restaurant I was working for the first time the did a weekend call which was really expensive after that they were called back only during the weekdays. They did an excelenct job and did it fast while kneeing in a water puddle.
Description of Work: Cleared drains and provided guidance to keep drains open
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Ken W.
05/2013
drain cleaning, plumbing, sewer cleaning
 + 1 moreI took the recommendation and called Dan's Plumbing and Heating to suck out the septic tank. I located the septic tank and dug up access covers. Dan was able to come the next day and all is now well.
Description of Work: Problem Sewer/Septic back up Called Potsdam NY Roto-Rooter They sent a service person out within 2 hours Service person looked over the situation and recommended that I contact some one to suck out the septic tank. Charged 65.00 diagnostic / call fee
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$65
Nikki C.
12/2012
plumbing, wells
 + 0 moreThis was one of many positive experiences I have had with them - they do charge a bit more than some others, but they always show up promptly, treat the property with respect, and get the job done in a timely fashion. I would not hesitate to call on them again.
Description of Work: They repaired a broken hot water heating line in a house belonging to a client of mine, and got the furnace running again. They (John) came on a Sunday afternoon to respond to an emergency call, and stayed until we were sure there were no additional problems with leaks.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$450
Steve S.
03/2012
plumbing
 + -1 moreThey were quick to get here. They did a good job.
Description of Work: They came out to clean a sewer line.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$90
Laura H.
03/2012
plumbing
 + -1 moreI would rate them all A's.
Description of Work: I used them for plumbing.
| Rating Category | Rating out of 5 |
|---|---|
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Yes, I recommend this pro
Contact information
7598 US Hwy 11, Potsdam, NY 13676
www.rotorooter.com/potsdamnyService hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All DayLicensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Wells and Pumps,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Water Filtration and Softening
FAQ
Roto-Rooter Plumbing Service is currently rated 4.9 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Roto-Rooter Plumbing Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Roto-Rooter Plumbing Service offers free project estimates.
No, Roto-Rooter Plumbing Service does not offer eco-friendly accreditations.
No, Roto-Rooter Plumbing Service does not offer a senior discount.
Yes, Roto-Rooter Plumbing Service offers emergency services.
No, Roto-Rooter Plumbing Service does not offer warranties.
Roto-Rooter Plumbing Service offers the following services: Residential & commercial plumbing & drain cleaning including sewers & drains, faucets, sinks, toilets, showers & tubs, waterlines, pipework, water heaters, septic tanks & video camera line inspection.
Septic tank pumping & well drilling.
Contact information
7598 US Hwy 11, Potsdam, NY 13676
www.rotorooter.com/potsdamnyService hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All Day