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ROLL-O-MATIC GARAGE DOORS

Garage Doors

About us

Family-owned and operated since 1947, Roll-O-Matic has also been located at the same storefront as well. We pride ourselves on exceptional customer service, stong technical expertise and reliability. As an independent dealer, we have the ability to work with different products and manufacturers to offer each customer choices that will best fit their needs and provide the most value. All repairs and new installations are done personally by the owner John Catapano, never contracted out.

Business highlights

78 years of trusted experience

Services we offer

Repairs on residential and small commercial garage doors & garage door motor units. New installations of residential and small commercial garage doors & garage door motor units.

Services we don't offer

Repairs or installation of large commercial garage doors, rolling steel curtains or home entry doors.

Amenities

Warranties
Yes
Senior Discount

10.00



Accepted payment methods

Check

Reviews

5.099 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 99 reviews

Jay P.
01/2023
5.0
garage doors
  + -1 more
I was in trouble my double wide garage door was pinging and popping! I locked it and made the call Prompt arrival and great service. They were very knowledgeable had the parts in the truck and they checked, lubricated and checked everything several times. I personally appreciate that type of service.
Description of Work: My double wide insulated garage door was not working properly and it was making some seriously alarming noises.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Demetrios M.
12/2020
5.0
garage doors
  + -1 more
After the great work John had done on his last visit six years ago (installing new motors and springs), we knew we would call Roll O Matic to replace our garage doors. Gena was so helpful answering my questions and delivering samples for us to look at. The doors were ordered and arrived on time. John installed the doors, rails, springs-everything but the motor- in just a couple of hours. We are very happy with our new garage doors and our choice to give our business to Roll-O-Matic. They are both friendly and professional. I highly recommend them.
Description of Work: double garage door installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Response from ROLL-O-MATIC GARAGE DOORS
Hi, thanks for taking the time to post your review on your new doors! Hope all stays well for some time to come, but if you do have any problems, questions or concerns you know where to reach us. Gena

peter H.
05/2018
5.0
garage doors
  + -1 more
Excellent. Clean. Fair. Professional
Description of Work: Replaced garage door opener and related hardware

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$435

Response from ROLL-O-MATIC GARAGE DOORS
Hi Mr. [Member Name Removed], glad your experience with us was a good one, and thanks so much for taking the time to write a review for us. Have a great summer!

Bill P.
09/2017
5.0
garage doors
  + -1 more
Perfect. This work was handled by a true gentleman.
Description of Work: Garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bill P.
09/2017
5.0
garage doors
  + -1 more
Perfect John went above and beyond. He explained everything that was being done and answered all questions. Left the location very clean when he was done. A+
Description of Work: Installed garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from ROLL-O-MATIC GARAGE DOORS
Hi Mr. [Member Name Removed], so sorry for the late "thank you" for taking the time to write this review! Guess I missed the notification at the time. Hope your winter was a good one, and that your summer is shaping up well for you - just give me a call if there's anything we can help you with. Thanks, Gena

Pun T.
04/2017
5.0
garage doors
  + -1 more
The entire experience was positive. I asked for a quote, they responded right away. I made an appointment, they arrived early. The job was completed on time, perfectly. I highly recommend.
Description of Work: Replaced garage door, rails, and opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ROLL-O-MATIC GARAGE DOORS
Thanks so much for posting your review in such a timely manner, I'm sure you have other things to do with your time! Any questions or issues, just give me a call. Gena

Steven M.
04/2017
5.0
garage doors
  + -1 more
Perfect. John arrived to check out the work and immediately came up with a plan for what was not a routine install. Although there to assess the job and give an estimate he had the necessary equipment to install and did so right away. The work was done professionally and neatly. We couldn't be happier. He also reattached the door seal which was sitting on the side of the garage for some reason. I highly recommend Roll-O-Matic. Thanks!
Description of Work: Garage door opener, challenging install and also reattach garage door bottom seal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ROLL-O-MATIC GARAGE DOORS
Thanks Mr. [Member Name Removed], we're happy you were so satisfied with the work John was able to do for you. Any q's or problems, just give a call! Gena

ORRIE F.
12/2016
5.0
garage doors
  + -1 more
Great to have work done by local man who really knows his trade! He worked quickly, even as he explained what he was doing and why. I thought price was fair, although I didn't get other bids; I wanted to use local business.
Description of Work: Replaced worn garage door rollers, adjusted misaligned door, replaced cables, lubed moving parts and tracks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from ROLL-O-MATIC GARAGE DOORS
Hi Mr. [Member Name Removed], a belated thank you for posting your review for us. Hope your new year is going well so far, and we're around in the event your garage misbehaves!

Farrukh Z.
10/2016
5.0
garage doors
  + -1 more
The service person arrived on time and was extremely pleasant to deal with. He clearly went over what needed to be done and performed all the work right away. These folks definitely know garage doors and I was impressed by the quality of their work.
Description of Work: Needed springs changed on my garage door

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ROLL-O-MATIC GARAGE DOORS
Hi Mr. [Member Name Removed], my apologies for the lateness in acknowledging and thanking you for your review; guess my fall got away from me and I haven't been back on here in a while until now to catch up. Thanks again, and I hope all stays well with your garage door and motor.

Greg S.
09/2016
5.0
garage doors
  + -1 more
Went great. I highly recommend them. They go above and beyond for a very reasonable rate. Thanks Roll-o-matic! Great job.
Description of Work: My garage door kept stopping halfway. I first called in a company that changed all the rollers, charged me $500 and it still didn't work. I should have called Roll-o-matic first! I called Gena and John came over. Figured out the problem right away that it was the circuit board and not the rollers. Fixed the problem and everything works perfectly!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from ROLL-O-MATIC GARAGE DOORS
Hi Mr. [Member Name Removed], my apologies in the lateness of extending my thanks for your review. Hope all has been well with you and yours, and you know where to reach us if need be in the future. Gena

STELLA Y.
04/2016
5.0
garage doors
  + -1 more
John is very professional. The whole job is very reasonably priced. He went over details and more for us. The job was done quick and professionally. Very pleasant experience. We will not hesitate to recommend him to friends and family.
Description of Work: Change of pullies, springs, hinges and new motor (Liftmaster with Wifi).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$700

Response from ROLL-O-MATIC GARAGE DOORS
Thanks Ms. [Member Name Removed] for taking the time to post a review, and so quickly also! If you have any questions or concerns about the work John did for you just give us a call (516-883-9000). Thanks again, Gena Catapano

Thomas F.
02/2016
5.0
garage doors
  + -1 more
It confirmed everything that I've always felt about this company. The problem had nothing to do with his work, it was something I created. John, never the less in seconds corrected it.
Description of Work: I've used this company for years. On 2/1/2016, I called because I detected a vibration in one of my garage doors. At 8:30 today John arrived and diagnosed a very minor problem. It took just seconds to correct. It actually was something I had added to prevent the rail that pulls up the door from falling onto the car if there was a malfunction. John corrected, check other door and wished me well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ROLL-O-MATIC GARAGE DOORS
Thanks so much Mr. [Member Name Removed] for your review. Hope you are enjoying Spring now that it has finally arrived! Thanks again, Gena Catapano

John C.
01/2016
5.0
garage doors
  + -1 more
Work was done without any problems and no mess left. Johns a pro!
Description of Work: John came installed our garage door with no problems at all. Would recommend him to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Response from ROLL-O-MATIC GARAGE DOORS
Thanks for submitting your review of our work. If you have any problems or questions, you know where to reach us! Thanks, Gena Catapano

David Z.
01/2016
5.0
garage doors
  + -1 more
I cannot say enough good things about Roll-O-Matic. Gena took my late in the day call and quickly relayed the issues with my garage door opener to John. John quickly called me back, troubleshooted the issue by ohone, and was at my house 45 minutes later (and was there from 7-8:30 pm) to replace my garage door opener. Gena and John were nice, courteous, highly knowledgeable, and responsive...you cant ask for more than that!
Description of Work: Replaced garage door opener (motor, electronic keypads, remotes)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$455

Response from ROLL-O-MATIC GARAGE DOORS
Thanks Mr. [Member Name Removed] for your review. It was our pleasure to assist you in your new home! Gena Catapano

Hung H.
12/2015
5.0
garage doors
  + -1 more
i spoke to Gena on the phone. She was very friendly and was able to schedule John for the very same day. John came earlier than scheduled and was able to finish in less than an hour. He installed the garage door opener that i had supplied, put up two keypads, and ran the wires in a neat manner. He then showed me how everything works. Both were very professional and friendly. I would definitely use them again and recommend to others.
Description of Work: installed a garage door opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from ROLL-O-MATIC GARAGE DOORS
Thanks for your timely and kind review. Please have a wonderful holiday season! Gena Catapano

Tanya B.
08/2015
5.0
garage doors
  + -1 more
Excellent !!! I contacted Roll O Matic because of the excellent reviews they received on Angies List. I called several times to ask questions about garage doors, and each time Gena was very courteous, helpful and knowledgable. I was scheduled for installation on July 28th and John, the owner was prompt and immediately started the job.I am vey happy with the doors and the excellent work that was done. I would highly recommend this company!!!
Description of Work: Removed old garage doors and installed new doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Response from ROLL-O-MATIC GARAGE DOORS
Thanks [Removed member name] for taking the time to post your review. If you have any problems or questions, you know where to reach us! Hope you have a great end to your summer. Thanks, Gena Catapano

Yeganeh S.
06/2015
5.0
garage doors
  + -1 more
My garage door was making noise and dropping the last few feet. I also noticed excessive load on the motor, as well as the springs having no tension. I called Roll-O-Matic Garage Doors because of their good reviews as well as their distance to my house. Scheduling was quick and painless. Joe showed up on time and after fully inspecting the garage door and garage door opener, he immediately noticed and pointed out all the issues and causes of the problem. Everything he said was correct and matched what I had anticipated. He replaced a few rollers that were bad, as well as springs that according to him were the wrong ones for the door. He also corrected the shoddy installation of the garage door opener which was done by someone else. Joe was very professional, honest, and hard working and finished the job on-time. I also found his invoice very reasonable. Overall I am very happy I called Roll-O-Matic Garage Doors and highly recommend them.
Description of Work: Replaced garage door rollers, springs, and fixed the shoddy installation of the garage door opener which was done by some other place.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from ROLL-O-MATIC GARAGE DOORS
Thank you for posting your review. It was our pleasure to assist you, and I hope that you and your family have a good summer (if it ever decides to warm up soon!). Gena Catapano

Nikos A.
05/2015
5.0
garage doors
  + -1 more
Great work; fair price; nice, responsive people. Highly recomended
Description of Work: New garage door opener and wall button; re=installation of 2nd garage door opener; installation of new door springs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Response from ROLL-O-MATIC GARAGE DOORS
Thank you for your feedback, both to us personally and posted here. Glad to assist, and hope you don't need to call us again for a while; but if you do we will be around. Thank you, Gena Catapano

Jeffrey M.
04/2015
5.0
garage doors
  + -1 more
John came the same day, was prompt and professional. Quickly determined the cause of my problem and gave an estimate which he stuck to. Did some additional tweaking at no charge and the door works better than ever! Wish I had called him sooner.
Description of Work: Replaced springs, pulleys and cables.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from ROLL-O-MATIC GARAGE DOORS
Thank you for posting your review for us! I'm confident everything will continue to work well for your garage door, but you do have an issue or question just give us a call. Thank you, Gena Catapano

Joseph P.
03/2015
5.0
garage doors
  + -1 more
However, Gina one of the owner's of the business did return my call within 1-2 hours. She did apologize that they could not provide the services I needed due to distance. But she did offer assistance by recommending to me what to look for, what would be better for me and even what prices would be good for the services I needed. If every business would treat customers as she treated me they would see an increase in their business. She even offered to answer any question that I might have in finding a quality provider. I wish I was able to use their services. Thanks
Description of Work: Unfortunately I was out of the area of service provided by the business.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ROLL-O-MATIC GARAGE DOORS
Thank you for taking the time to write even though we could not do business at this time. Hope everything works out, and if you want to bounce something off me feel free to give a call back, Gena

Clayton T.
02/2015
5.0
garage doors
  + -1 more
they were prompt and very professional. I am not sure of the date of service, but my mother had used them in the 90's and recommended them to me. I am writing the review as my sister just asked who to use and this is the ONLY company I would recommend. John is a hero and took care of the job in a clean and prompt matter. Highly recommend.
Description of Work: Repaired broken garage door spring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ROLL-O-MATIC GARAGE DOORS
Thanks for the quick review, as John was only there just this week. Just give a call to the office if there is anything else we can assist you with. Thanks, Gena Catapano

Demetrios M.
12/2014
5.0
garage doors
  + -1 more
Excellent. They were a pleasure to do business with. Were very prompt and professional. I was having trouble with a 15 year old garage door opener. They said they would fix it, but that I was better off getting a new one. They were so right! The new opener is much quieter and smoother and operates off of a keypad. Since they were here, I asked them to install an opener for my 2nd door. Install went very smoothly and technician told us to be sure to call them right away if we had any problems. Thankfully, there have been no issues with either opener - they work great! Would definitely recommend!
Description of Work: Installed 2 LiftMaster garage door openers with remotes and keypad. Replaced 2 sets of springs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$970

Response from ROLL-O-MATIC GARAGE DOORS
Thanks for your kinds words and vote of confidence. Hopefully you will not need to contact us again for some time, but when you do we'll be around! Have a wonderful and safe holiday. Gena Catapano

Kristen R.
11/2014
5.0
garage doors
  + -1 more
They were prompt and professional. They came immediately in an emergency even though I had never used them before. They performed maintenance on other doors as well.
Description of Work: fixed garage door and maintenance

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from ROLL-O-MATIC GARAGE DOORS
Thank you for taking the time to post your review. I hope no more emergencies occur, but we would be happy to assist you again should the need arise. Thanks, Gena Catapano

Mark G.
10/2014
5.0
garage doors
  + -1 more
I would give John an A++ rating if it was available. He and his wife were both courteous and professional, they were able to accomodate my schedule and he did quality work at a fantastik price. I would highly recommend this company
Description of Work: Repaired and serviced garage doors. Replaced two struts, three hinges and one roller all damaged by an accident.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from ROLL-O-MATIC GARAGE DOORS
Thanks for your kind words and for taking time out of your schedule to post this review. I would not think you would need us again for a while, but if you do just give a call. Thank you, Gena Catapano

IRWIN S.
10/2014
5.0
garage doors
  + -1 more
Really happy with the service. Efficient. Nice to business with.
Description of Work: Fix springs on my garage door.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ROLL-O-MATIC GARAGE DOORS
Thank you for taking the time to write your review for us. Glad we were able to assist you! Thanks, Gena Catapano

Contact information

8 DELAWARE AVE, Port Washington, NY 11050

rollomaticgaragedoors.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 2:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors

FAQ

ROLL-O-MATIC GARAGE DOORS is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 2:00 PM

ROLL-O-MATIC GARAGE DOORS accepts the following forms of payment: Check
No, ROLL-O-MATIC GARAGE DOORS does not offer free project estimates.
No, ROLL-O-MATIC GARAGE DOORS does not offer eco-friendly accreditations.
No, ROLL-O-MATIC GARAGE DOORS does not offer a senior discount.
No, ROLL-O-MATIC GARAGE DOORS does not offer emergency services.
Yes, ROLL-O-MATIC GARAGE DOORS offers warranties.
ROLL-O-MATIC GARAGE DOORS offers the following services: Repairs on residential and small commercial garage doors & garage door motor units. New installations of residential and small commercial garage doors & garage door motor units.
Repairs or installation of large commercial garage doors, rolling steel curtains or home entry doors.

Contact information

8 DELAWARE AVE, Port Washington, NY 11050

rollomaticgaragedoors.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 2:00 PM