Despite bad reviews on Yelp we hired Port Plumbing for a new construction project. It was a mistake that we are now paying for. We have had multiple problems and they are too busy with new bigger projects to come take care of their responsibility to fix their work. Hopefully they will eventually fulfill their obligation and make it right. You should avoid this vendor. There are plenty of other plumbers and HVAC companies in and serving Port Washington and Sands Point !
Description of Work: Unreliable and shoddy work
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$20,000
Richard S.
02/2017
4.0
plumbing
+ -1 more
Everything was fine - no problems.
Description of Work: Leaking Valve & Expansion tank replacement.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
rosia L.
12/2016
5.0
plumbing
+ -1 more
problem fixed
Description of Work: leaky bathroom bowl
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Caren R.
08/2015
5.0
plumbing
+ -1 more
They are relaible, outstanding, the office support is excellent. I know I am being taken care of with them.
Description of Work: They replaced my boiler which broke.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nancy L.
03/2015
3.0
plumbing
+ -1 more
unknown
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
MAIRI Y.
01/2015
5.0
plumbing
+ -1 more
unknown
Description of Work: They replaced parts in 2 toilets and replaced shut off valve on washing machine. |All successfully completed. Would have liked to have seen an itemized bill (labor and parts)as opposed to one grand total.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MaryLou J.
06/2014
5.0
plumbing
+ -1 more
unknown
Description of Work: I've been using Port Plumbing for almost 30 years-that's the best review I could give! They have done small jobs to very large jobs-all excellent workmanship and attitude.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Eileen B.
06/2014
5.0
plumbing
+ -1 more
The water district messed up our faucet and Port came. They could not fix it, they told us to get a new one which we did. When they came to install that one, pieces were issuing from the box (thanks lowes).despite the setback, they tried to find a piece for us to fit it. They could not, but happily returned a few days later when we had a new unit with all the pieces. Could not have been nicer. And only charged us for more service, despite the fact they were there three times on the same issue. Will use them again!
Description of Work: Install a new faucet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$152
Dana R.
06/2014
5.0
plumbing
+ -1 more
unknown
Description of Work: I had a leak from a pipe in my basement. Port plumbing rearranged their schedule to come soon after I called. They fixed the problem, were reasonably priced and professional. I would recommend them without reservation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
jeremy B.
01/2014
5.0
plumbing
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Nijole S.
02/2012
5.0
plumbing
+ -1 more
The job was well done. He answered all of my questions. He was fast and precise.
Description of Work: The installed a new 314 bolt valve on water main.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Linda G.
06/2011
5.0
plumbing
+ -1 more
good
Description of Work: misc. plumbing work faucets, toilets etc
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$900
JED B.
12/2008
3.0
plumbing
+ -1 more
They did nothing!
Description of Work: I called for service in my town and they mistakenly thought I was in a different town. Because of a snow storm they wanted me to wait (it was a Friday) until Monday or Tuesday for service. Although I did not want to auger my own basement sink that was my only alternative by the time I heard back from them that they were NOT going to show up. I am just as glad it only took me 20 minutes and I am sure as I noticed from their pricing that I would have probably paid somewhere around $200.00 Way to much I bet!
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
2.0
punctuality
3.0
Caren R.
12/2008
5.0
plumbing
+ -1 more
A pipe near water main was leaking (not emergency). Called on Tuesday and made an appt. for Thursday between 9-11. Service man came at 9:15. Repaired leak by replacing washer and sealant. Was finished in 20 minutes. Pleasant experience. Will definitely call for future service.
Description of Work: Fixed a leak.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$146.64
ANGELA F.
02/2008
3.0
plumbing
+ -1 more
The work was good but the woman I talked to was very abrupt and nasty and said that they never promised they would come. They are not reliable.
Description of Work: I waited 4 days for a job to be done. They fixed a leak. I want them to come back for another job but they keep putting me off. I won't use them again.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$175
02/2006
5.0
plumbing
+ -1 more
I REALLY LIKE THIS COMPANY. I HAVE USED THEM SEVERAL TIMES. THEY ARE VERY RESPONSIBLE AND GUARANTEE CUSTOMER SATISFACTION. IF THERE IS A PROBLEM THEY WILL ENSURE THAT IT IS CORRECTED.
Description of Work: REPAIRED THE MOTOR ON THE FURNACE.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
DOROTHY R.
01/2006
5.0
plumbing
+ -1 more
PORT PLUMBING DOES ALL OF MY PLUMBING FOR ME. THEY ARE TRUSTWORTHY AND DEPENDABLE. THEY ARE ALSO EASY TO DO BUSINESS WITH. I AM SATISFIED WITH THEIR SERVICES.
Description of Work: REMOVED OLD KITCHEN SINK
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$187
01/2006
5.0
plumbing
+ -1 more
WE HAVE USED THIS COMPANY MANY OF TIMES. THE SERVICE HAS ALWAYS BEEN NICE. THE PLUMBER WAS NEAT, CLEAN AND PROFESSIONAL. THE PRICE IS REASONABLE AND FAIR.
Description of Work: UNCLOG DRAIN IN THE BATHROOM
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
DENNIS C.
01/2006
5.0
plumbing
+ -1 more
I WAS IMPRESSED WITH THE SERVICES THAT PORT PLUMBING and HEATING PROVIDED. THEY ARE VERY NEAT AND ON TIME AND ARE VERY GOOD AT LISTENING TO YOUR NEEDS. I WOULD HIGHLY RECOMMEND THEM.
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Service Categories
Plumbing,
Heating and Air Conditioning
FAQ
Port Plumbing & Heating is currently rated 4.5 overall out of 5.
No, Port Plumbing & Heating does not offer free project estimates.
No, Port Plumbing & Heating does not offer eco-friendly accreditations.
No, Port Plumbing & Heating does not offer a senior discount.
No, Port Plumbing & Heating does not offer emergency services.
No, Port Plumbing & Heating does not offer warranties.
Port Plumbing & Heating offers the following services: Plumbing, Heating