OG MECHANICAL

Arrived 1 hour late. Said they were bringing parts Brought "guts" for toilet flushbox. Didn't need it. Five minute repair had toilet working again. Brought bathroom faucet with them. Did not bring kitchen faucet which he said he had when we spoke. So the went to Home Depot and came back with faucet. He then proceeded to install both faucets. He then told me I owed him $900.00 which I was not prepared for. And I told him so. Angi's estimated a repair for somewhere around $342, I think. I had $550.00 put aside for the job. I gave him that. I usually keep $200.00 at home for emergency. Gave him that as well. Since he still didn't seem satisfied I wrote a check for the final $150.00. He said make it out to cash. And check HAS been cashed. I felt completely intimidated. I'm 82 years old and live only on social security. I have never felt so 'taken advantage of' in my life. And since my name will be provided to them, I guess I now need to be afraid of retaliation. A bit scary. But I need to do this anyway. If only to save others from the same fate. He actually had the audacity to charge me $100.00 for the toilet repair which, as I said, took 5 minutes. That's $20.00 per minute! After they left I went on Home Depot's website. The bathroom faucet retailed for $27.00. He charged me $50.00. The kitchen faucet retailed for $89.00. He charged me $150.00. On the phone I was told how 'fair' they were. No way!

It took a little longer than anticipated.

Great job by Dino. Very responsive and quick to get work done.

Dino and Julio did a great job, worked very hard to complete the project as requested. I will definitely use them again, real soon..

Wonderful to work with Ralph and Julien who put much creative thinking into what I needed, both the repair and the new building of another gate. They are enthusiastic and dedicated about their work and put a lot of effort into making it perfect. They are knowledgable, dependable, cost -conscious and I will quickly call American Patriot Home Services again especially since they have broad skills & experiences and can provide so many different services.