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Bottini Fuel

3.5(
2
)

Heating Oil, Heating and Air Conditioning, Generator,

... +2 more

About us

Bottini Fuel has it all. As a full service heating oil, propane, heating and central air conditioning company, we’ve been providing comfort to customers in the Hudson Valley region for over half a century. Our growth has come from a commitment to providing customers with the finest fuel oil and propane delivery, and heating and cooling services. Our goal is to provide excellent service that exceeds customer expectations. Extensive in-house training ensures that there is no question our technicians can’t answer and no problem they can’t fix.

Business highlights

74 years of trusted experience
Emergency Services Offered

Services we offer

Retail and commercial fuel supplier, heating and air conditioning service. Service contracts, capped pricing, and budget plans available

Amenities

Warranties
Yes
Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

3.52 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
50%
3
50%
2
0%
1
0%
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
Write a review
Showing 1-2 of 2 reviews
Irving B.
01/2016
4.0
heating & air conditioning/hvac, heating oil companies
  + 0 more
unknown
Description of Work: They take care of any maintenance or service needs for my HVAC system. There was one incident but everything has been fine with them since.
Rating CategoryRating out of 5
Yes, I recommend this pro
Darius N.
02/2015
3.0
heating oil companies
  + -1 more
They serviced that tank, but then instead that we had to fill the tank even though we did not want or need a full tank. Most tanks are about 250 to 275 gallons. But, ours happen to be 550 gallons. We are not using the house much in the winter so a full tank is not necessary until the warmer months. We tried to just get 250 gallons, but they said we had to fill the tank. Which is completely unnecessary. The sales rep said that he spoke to "Mr. Bottini" himself to try to remedy the situation. "Mr. Bottini" said we had to fill the tank. In the end we were forced to buy more fuel than we needed and spend more than we had to budget. They lost a customer today.
Description of Work: Refilled tank and serviced heating system
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
$615.24
Response from Bottini Fuel
We are sorry to hear you are unhappy. As we were unable to confirm a customer account associated with this name or address, we are unable to speak to your particular situation. Our minimum delivery for customers is 150 gallons. The only exception to that minimum is if you signed up for a service contract with us, that does require you to be on Automatic Delivery, which would mean filling the tank completely at the time of each delivery. This would have been explained when you signed up for the contract. In addition, you would have received a printed copy of the terms and conditions of the agreement at the time of signing. We also offer convenient budget plans at no additional cost to our customers. This would take your estimated fuel usage for the year and divide it up in to predictable monthly payments to avoid unexpected winter expenses. We value each and every customer and would love an opportunity to discuss your situation. Please give us a call at 845.297.5580 x1308 and ask for Dana.

    Contact information

    6 Sleepy Hollow Rd, Port Jervis, NY 12771

    www.bottinifuel.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Heating Oil,
    Heating and Air Conditioning,
    Generator,
    Propane Sales Services,
    Water Heaters

    FAQ

    Bottini Fuel is currently rated 3.5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Bottini Fuel accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Bottini Fuel does not offer free project estimates.
    Yes, Bottini Fuel offers eco-friendly accreditations.
    No, Bottini Fuel does not offer a senior discount.
    Yes, Bottini Fuel offers emergency services.
    Yes, Bottini Fuel offers warranties.
    Bottini Fuel offers the following services: Retail and commercial fuel supplier, heating and air conditioning service. Service contracts, capped pricing, and budget plans available

    Contact information

    6 Sleepy Hollow Rd, Port Jervis, NY 12771

    www.bottinifuel.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed