Stacy's Carpet Cleaning Service

I called over the winter, left many messages, but nobody called back. They said they had numerous situations, and wasn't open during the winter. I thought since this company was very aggressive in pursuing me that I'd decide to go ahead and work with them. They called me back just as soon as I was going to go with another company. I explained my location, and they agreed that the location will work, and we agreed on a date. I confirmed that this is a definite date because I had to clean out the closet so they can work. On the scheduled date about an hour after the time, I called to check why they didn't come. She says this isn't the scheduled date. She was very rude over the phone, and even called me names then hung up on me. Now, I have everything pulled out, and nobody is coming to complete the job. They made an appointment and they were a no show. They would not take responsibility. This company is not recommend and is unreliable.

The carpet appears to be clean enough. My only complaints are that they did not put any protection between the wooden legged furniture and the wet carpet, which caused a few brown stains on the carpet. The carpet was also very wet when they left, so it is taking way too long to dry.