While I have to give Larry credit for responsiveness, his charges are outrageous. This was an emergency so I grabbed the first business card I had. He was very prompt and adaptable to the situation and certainly got the job done efficiently and I expected to pay a labor premium for the emergency service on a weekend. However, there is a premium and then there is a premium. He basically charged 4 times the cost of my last water heater replacement 6 months ago. He basically doubled the cost for the water heater itself and then charged $900 for rental of drying equipment. This is clearly a case of price gouging and I would highly recommend finding anyone else for your plumbing needs if at all possible.
Description of Work: Emergency replacement of water heater.
Rating Category
Rating out of 5
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$2,700
marshall N.
05/2016
1.0
plumbing
+ -1 more
unknown
Description of Work: Hired to unclog main drain.Due to careless use of snake, he made hole in pipe causing significant leak needing 3 days of drying machines for which he wanted to charge us almost $1000
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
$1,100
Reynolds S.
02/2013
5.0
plumbing, drain cleaning
+ 0 more
See above
Description of Work: Our sewer pipe backed up on us, discovered it on a Sunday morning. Called Main Drain mostly by chance. They came over quite promptly, cleared out the blockage, and for an extra $75 cleaned up the spill with disinfectants. Very happy with how quickly they came and took care of the problem. Ih hindsight, probably did not need the cleaning which consisted mostly of swabbing down the basement floor.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Barbara S.
05/2011
3.0
plumbing
+ -1 more
Overcharge # hours. Rental charge for dryer w/o notice of cost Unnecessarily installed dryer while water entering basement Responsive to request for service.
Description of Work: Inspect water heater and furnace. Assemble water heater Replace furnace control board Rent Dryer
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
5.0
punctuality
4.0
$1,500
Barbara S.
03/2011
5.0
water heater repair
+ -1 more
He was responsive and efficient. I think he was on the high end of cost. I got a lower estimate from a few other people. He did the job, but I thought he was a little on the high side. I may use him in the future, but I may try to find someone less expensive.
Description of Work: Main Drain and Flow came out and installed a new water heater for me.
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Service Categories
Plumbing,
Drain Cleaning,
Water Heaters,
Dryer Vent Cleaning,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Wells and Pumps,
Gas Logs,
Water Coolers,
Basement Waterproofing,
Water Filtration and Softening
FAQ
Main Drain and Flow is currently rated 3.2 overall out of 5.
No, Main Drain and Flow does not offer free project estimates.
No, Main Drain and Flow does not offer eco-friendly accreditations.
No, Main Drain and Flow does not offer a senior discount.
Yes, Main Drain and Flow offers emergency services.
Yes, Main Drain and Flow offers warranties.
Main Drain and Flow offers the following services: Licensed Plumbing & Heating Contractor,IICRC Certified Restoration Specialist, Sewer and Drain Cleaning,