poor workmanship ,did not flash & finish the flat roof properly. Never repaired the damaged roof decking. They installed a new roof deck over the damaged roof. There is now mold growing in the ceiling of garage. The gutters were installed wrong & allow water to back up. Estimates to repair now exceed 12K. see. photos
Description of Work: roof repair
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$12,000
Emily B.
09/2018
1.0
woodworking
+ -1 more
Very disappointed with the work done as well as the behavior and poor business ethic from Greg and Kris Wilcox of Creative Home Improvements. My husband and I remained civil and respectful throughout our business relationship with Creative Home Improvements as we made our concerns known about some of the quality of their work on a deck they were building for us . My husband and I reached out to the manufacturer of the RDI railings installed by Greg and Kris Wilcox, who confirmed their improper installation. We brought Our dissatisfaction as well as confirmation from the manufacturer of their improper installation to Greg and Kris’s attention. Greg and Kris suggested reducing the final amount owed to them, by taking off the cost of the improperly installed railings. My and husband and I agreed with the price reduction and we cut them a check. Unfortunately, we did not get specifics of this arrangement put in writing. Greg and Kris Wilcox are now suing my husband and I for breech of contract. I’m saddened and disheartened by the dishonesty and poor ethics displayed by this family owned and operated business.
Description of Work: Built a deck off our home
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
Maryellen F.
04/2013
5.0
home remodeling
+ -1 more
Easy to work with......Perfect work and professional demeanor.
Description of Work: Absolutely the best! Professional, prompt and honest.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Finished Carpentry and Woodworking,
Kitchen and Bath Remodeling,
Roofing
FAQ
CREATIVE HOME IMPROVEMENTS is currently rated 2.3 overall out of 5.
No, CREATIVE HOME IMPROVEMENTS does not offer free project estimates.
No, CREATIVE HOME IMPROVEMENTS does not offer eco-friendly accreditations.
No, CREATIVE HOME IMPROVEMENTS does not offer a senior discount.
No, CREATIVE HOME IMPROVEMENTS does not offer emergency services.
No, CREATIVE HOME IMPROVEMENTS does not offer warranties.