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TLC Cleaning Service Inc

House Cleaning, Home and Garage Organization, Floor Cleaning and Waxing,

About us

Additional contact name - Lorraine Martire. Award winning.

Business highlights

36 years of trusted experience

Services we offer

House & office cleaning, post construction or remodeling clean-up and pre/post home sales cleaning, home & business organization. Lorraine Martire is a member of the National Association of Professional Organizers. In addition to general organizing, one of her specializations is helping individuals and families deal with hoarding issues.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

4.8122 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
8%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 122 reviews

Linda S.
11/2018
5.0
house cleaning
  + -1 more
My house had undergone some renovation work which created lots of sheet rock dust and really needed a thorough cleaning before Thanksgiving. Lorraine's team came in and did an exceptional job. They also organized and straightened (no small task as the house is still in disarray until the renovation is completed). Even my children commented how clean and fresh smelling the house is now! I immediately rehired to do a once over next month pre-Christmas! 5 Star service!!!
Description of Work: Post construction Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Nicola C.
11/2017
5.0
house cleaning
  + -1 more
Very well. A team of four women worked diligently and carefully to thoroughly clean (and in some cases organize) the basement and other areas. I rate TLC "excellent" in everything but price as I consider it relatively expensive for everyday use, but for this purpose the quality was well worth it!
Description of Work: Used for heavy duty cleaning of basement and some other areas of house prior to putting house on the market.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Theresa M.
05/2017
5.0
house cleaning
  + -1 more
Thorough, excellent job. Would hire again.
Description of Work: Biweekly house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen I.
03/2017
5.0
house cleaning
  + -1 more
Lorraine brought over her team of people to do a deep cleaning to my house. Everything from floors, to bathrooms, kitchen, blinds, you name it - they cleaned it.
Description of Work: TLC is Fantastic! I have her team come in every couple of months and do a DEEP CLEAN. They always arrive on time and go directly to work. They were very professional and friendly. They more than exceeded my expectations, they were able to make things look as though we had just moved in again - completely spotless. I am so happy to have found their service and I would happily recommend TLC to anyone looking for an excellent cleaning service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LaurA K.
04/2016
5.0
house cleaning
  + -1 more
Overall it was AMAZING! Her team arrived exactly on time and went to work right away. They were very professional and friendly. (They were even great with my dog) They more than exceeded my expectations, they were able to make things look as though we had just moved in again - completely spotless. Even my toaster looks like new! I am so happy to have found her here on Angies List and I would happily recommend TLC to anyone looking for a fantastic cleaning service.
Description of Work: Cathy brought over a team of 5 people to do a MUCH NEEDED deep cleaning to my house. Everything from floors, to bathrooms, kitchen, blinds, you name it - they cleaned it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$430

Pinar O.
03/2016
5.0
house cleaning
  + -1 more
Cathy and her crew are the best. Hands down. I've been using them since August when we first moved and I needed a lot of help to get the house in order due to a back injury. I've continued to have them come every week since then - and they are amazing. They came just this past week to give the house a spring clean (all floors, woodwork, kitchen cupboards, ceiling fans, and more). Every appliance looks new and I swear their work took a decade off the partially finished basement and laundry room. In addition to efficiency and excellence, Cathy and her team are all lovely, professional and hard-working people who are a pleasure to have in the house. Thank you, TLC!
Description of Work: Spring cleaning session (in addition to regular weekly cleaning)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Pinar O.
08/2015
5.0
house cleaning
  + -1 more
On the initial deep clean, every detail was thought of and every surface was gleaming. During the weekly clean the level of thoroughness and efficiency was as good as the deep clean. They were also willing/flexible to take on a couple of smaller, deep cleaning tasks. We've been very happy with the responsiveness, scheduling ease, and professionalism. Cathy is a pleasure to work with.
Description of Work: Cathy arrived with her crew of very pleasant and hard working cleaners. A deep clean was needed due to a recent move, and we have also arranged for regular, weekly cleaning (at a lower cost).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Keith F.
07/2015
5.0
house cleaning
  + -1 more
When my son was born a few years ago I needed some help around the house. We have used TLC Cleaning every since. They are so wonderful to work with- they do a good job cleaning the house, the crew of women are friendly and professional, if I have any concerns they are interested in hearing about them, and they have always worked with me as my schedule has fluctuated. I highly recommend them.
Description of Work: Cleans my home every other week

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

LISA I.
05/2015
5.0
house cleaning
  + -1 more
They mop, vacuum, dust, change the bedding, tidy up. There is nothing like walking into a spotlessly clean home on Thursday afternoon. They give me nothing to complain about! Always very satisfied with their work.
Description of Work: They have cleaned my house every Thursday since the last quarter of 2008. They do a great job, they accommodate my schedule if I need to travel or a holiday falls on Thursday. They are polite and honest. I have never had a single item go missing. I count on these girls and trust them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Eva P.
04/2015
5.0
house cleaning
  + -1 more
Amazing, Amazing Amazing! Cathy was the best cleaning service I've ever worked with. Quick response, thorough and extremely professional. Not many like her out there in this world. Would highly recommend her.
Description of Work: scrubbed down a recently purchased home of an elderly person that was extremely filthy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$620

rebecca H.
03/2015
5.0
house cleaning
  + -1 more
They are the best. Apparently my regular cleaning person does not do a competent job. It was like entering a new kitchen. We are working out how to incorporate Cathys's services on a monthly basis. I HIGHLY RECOMMEND HER AND HER COMPANY.
Description of Work: The service deep cleaned the grime that my regular housekeeper did not do. My cabinets, refrigerators, baseboards, lintels and bathrooms were rendered immaculate. Multiple years worth of grime were conquered. She even stayed extra to get the job done!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Georgia M.
10/2014
5.0
house cleaning
  + -1 more
Cathy was an absolute pleasure to deal with! She was responsive, professional and worked to make my last minute request work. She really cares about quality her and her team provide. I have a rental property that was left in a pretty terrible condition. My tenants must have not cleaned the place for months (if not longer), and Cathy came in and did a fantastic job of making the place move-in ready. I even had some questions post the cleaning, and Cathy was responsive and helped me work through the cleaning. She is absolutely fantastic!
Description of Work: Deep cleaning of a 2 bedroom/2 bathroom condo in very dirty condition.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

keith G.
10/2014
5.0
house cleaning
  + -1 more
Kathy made the clean up after the purchase of a home. She and her crew cleaned bathrooms ,kitchen, floors ,windows... Top to bottom. Her crew stayed late to get the work done for the movers the next day. Nothing we asked her was impossible ..thank you for a great job. Would use them again.
Description of Work: Clean our home before we moved in top to bottom..did a great job. She worked us and in came at 4 pm with a army to get the job done. Great job Kathy and crew.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

William D P.
06/2014
4.0
house cleaning
  + -1 more
I did use the one Cleaning Connection and it went well. The only thing about that service was that she is a little loose on paper work. I didn't get a written folder. It was just over the phone. I did finally get her to send me a paid invoice. They did a fine job. I checked one other and the price, they wanted 1200 dollars. We paid her 400 basically. It was sister's condominium. She passed away. We emptied everything out and had new carpeting put in and a complete paint job. Not that there was that much to do but there were things to be done. That job went well. I would say it was good service and prompt. I would like to mention that it was very informal as far as business. She didn't expect any payment upfront either that was one thing. Yes, I would recommend this company to others. The other thing that was kind of interesting too. They have the name of the company but when she had me made the check out she had me made out to her personally. It had to do something with Connecticut taxes I guess. She is located in New York State. I didn't see the place after everything was installed and before she cleaned it or after she cleaned it. The realtor told us that it was a good job. She showed up on time as scheduled. Like I said the paper work was kind of loose. I wouldn't have any opportunity to use them again.
Description of Work: That was a cleaning service. This service went in with the crew and did a total cleanup.

Rating CategoryRating out of 5
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$400

Jasleen M.
06/2014
5.0
house cleaning
  + -1 more
TLC's Co-Owner, Cathy closely supervised the cleaning work done by her crew as I was moving into a house I had recently bought and work had been done which required " construction cleaning". When she returned to pick up her crew at the end of their visit, she personally cleaned areas that needed attention. She was very diligent about the work and checked every detail wherever necessary. I would recommend TLC Cleaning Services because they're reliable, deliver as promised and Cathy accommodated me on short notice and scheduled an appointment which I greatly appreciated. She even brought me flowers to wish me good luck in my new home and that personal touch made me feel I wasn't just another customer on her list; she cared.
Description of Work: Cathy arrived with a crew of 4 and walked them through the house explaining what they were required to do. She then returned at the end of their visit and observed their work, lending a hand wherever necessary.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420

Brian S.
04/2014
5.0
house cleaning
  + -1 more
TLC cleaning did a post-construction/renovation, pre-move in cleaning for us. From the start, Cathy was very accommodating and nice on the phone. She understood I was under a lot of stress with the move/renovations and wanted to make everything as easy as possible for me. The big thing that stood apart for me was her professionalism and kindness as well as the fact that they bring everything they need with them. Our house was completely empty, so it would have been very inconvenient for me to go buy everything for the cleaning service, as we were not living there yet. Our contractors ended up being delayed in completing their work. Cathy warned me that this might happened, but I didn?t think it would. She was very accommodating when we had to change our scheduled cleaning time to another day. It got so down to the wire that she even had a team of 5 people come in (for a 2nd round cleaning) for the morning that our moving truck was arriving! She even gave me advice on how to deal with my contractors in terms of their delays. Cathy goes the extra mile to make things easy for you. The cleaning was thorough and believe me there was a lot to clean!
Description of Work: Post construction/renovation cleaning before we moved into our new home. House was covered in plaster dust, construction dust, and contractor mess.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Berry V.
04/2014
5.0
house cleaning
  + -1 more
I have used Cathy for more than 18 months and have been very pleased. her team always showed up on time, did a good job and Cathy is always happy to accommodate schedule changes. I'd be happy to recommend her.
Description of Work: General housekeeping service

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Peter H.
03/2014
5.0
house cleaning
  + -1 more
They were careful very thorough very professional.
Description of Work: They cleaned the house from top to bottom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

Rebecca A.
03/2014
5.0
house cleaning
  + -1 more
They do an amazing job. The girls swoop in and do it all and take the garbage out for me on their way out! They are honest, fast, and good. Cathy and Lorraine are responsible managers and always take care to ensure my "issues of the week" are met! I have used them for years and I almost didn't want to write a review (if the secret gets out, will they still fit me in??)
Description of Work: TLC cleans my whole house--changes sheets, dusts, blinds, cleans bathrooms, cleans all floors, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

petrina H.
02/2014
5.0
floor cleaning, house cleaning
  + 0 more
It very went very well. They were punctual and very courteous. They did a very good job. I will continue to use them.
Description of Work: The provider cleaned my 3 bedroom, 2 bath house. They dusted,and polished my furniture and cleaned my floors. Also, they cleaned my bathrooms and the kitchen appliances.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$120

Marcy F.
02/2014
5.0
house cleaning
  + -1 more
Provider was on time, very thorough clean blinds windows etc. House looked brand new. Not an easy task after my new years party.
Description of Work: Cleaned 1 bedroom house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

petrina H.
02/2014
5.0
house cleaning
  + -1 more
The provider cleaned my house which needed a thorough cleaning before the holidays. It went very well and I was pleased with their thoroughness and professionalism. The cleaning team was very cooperative and eager to please.
Description of Work: The provider cleaned my bathrooms, kitchen (stove, sink and fridge) and polished and dusted my furniture. They also washed the kitchen and bathroom floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Karen I.
02/2014
5.0
house cleaning
  + -1 more
They did a fantastic job as always! They were on time, very thorough and very accurate. The workers worked diligently to get the job done before I needed it done and cleaned all the nooks & crannies in my 4 story home.
Description of Work: They cleaned my house from top to bottom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Karen I.
02/2014
5.0
home & garage organization
  + -1 more
Lorraine comes to me weekly and helps me stay on top of all the paper that flows through my house. I can't recommend Lorraine Martire and TLC more highly. Lorraine is smart, efficient, reliable, honest, and has a brain and a sense of humor to boot! She totally revamped my filing and paper flow system, and does ongoing filing for me, and tax prep. I can now find things when I go and look for them! Thank You Lorraine!
Description of Work: Lorraine helps keep my life organized!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Jane W.
01/2014
5.0
house cleaning
  + -1 more
Did a fine job cleaning a large house.They were here on time and finished the job in the given time. Extra attention given to kitchen and bathrooms.
Description of Work: Cleaned my house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Contact information

23 Maywood Ave, PORT CHESTER, NY 10573


Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Home and Garage Organization,
Floor Cleaning and Waxing,
Drywall

FAQ

TLC Cleaning Service Inc is currently rated 4.8 overall out of 5.
TLC Cleaning Service Inc accepts the following forms of payment: Check
Yes, TLC Cleaning Service Inc offers free project estimates.
Yes, TLC Cleaning Service Inc offers eco-friendly accreditations.
No, TLC Cleaning Service Inc does not offer a senior discount.
No, TLC Cleaning Service Inc does not offer emergency services.
No, TLC Cleaning Service Inc does not offer warranties.
TLC Cleaning Service Inc offers the following services: House & office cleaning, post construction or remodeling clean-up and pre/post home sales cleaning, home & business organization. Lorraine Martire is a member of the National Association of Professional Organizers. In addition to general organizing, one of her specializations is helping individuals and families deal with hoarding issues.

Contact information

23 Maywood Ave, PORT CHESTER, NY 10573