We're a well-established business providing unmatched expertise. Customer preference and priorities are always first. We're very timely with our work and never lose attention to detail. Call us now.
Courteous, helpful service. They inspected and cleaned the boiler and offered advice that I respected and appreciated. I would recommend this company.
Rating Category
Rating out of 5
quality
4.5
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Edward F.
05/2015
5.0
It's too soon to tell. We have a 10 year warranty on parts & labor. Ask me then.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
David R.
01/2015
4.0
Got a lot of personal attention from their customer service. Work was done quickly. Technician professional. Listened to me closely before setting out to diagnose the problem. Did the job in the time he said he'd do it, which included a long trip to the warehouse for the part. Did NOT try to talk me into any extra work or sell me a new furnace. Loved that. Overall cost seemed a bit high but within line with other places these days. If we need help again, they'll definitely be the first we call.
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
Glen S.
06/2014
4.0
No comment
Rating Category
Rating out of 5
quality
4.0
value
3.5
responsiveness
4.0
Yes, I recommend this pro
Cathy W.
06/2014
5.0
Rob was very through and knew his stuff; was polite and very neat.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
John P.
04/2014
4.5
Serviceman was excellent.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Mark M.
03/2014
5.0
James C quickly responded to my emergency call on a freezing night, was very knowledgeable and answered all our questions. The whole crew who put in the new furnace was very professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Phil S.
12/2013
5.0
Jim was great, clean and polite.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Linda G.
01/2013
N/A
John was punctual, which I truly appreciate. He was mindful of the cleanliness of my home, bringing booties for his shoes. He confirmed that the new thermostat I had just installed was wired correctly and securely. He traced the problem to a bad breaker in the breaker box, and even had with him a replacement for it. I would recommend him in a heartbeat.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Debbi R.
12/2012
N/A
Very dependable!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Michael B.
12/2012
N/A
Very good to work with and seemed know a lot about gas furnaces. Nice guy and gave me good advice
Rating Category
Rating out of 5
quality
4.0
value
4.5
responsiveness
4.5
Yes, I recommend this pro
David B.
03/2012
N/A
Contractor came on short notice in a blizzard and fixed the boiler. Fair price, great service, tenant loved him
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Radhames T.
02/2012
N/A
Jim called the day of, about an hour before the scheduled appointment to confirm that I was home and ready. He showed up a few minutes before the scheduled time. From initial meet Jim was very courteous, professional and well spoken. We proceeded to my boiler room where Jim started asking me questions regarding exactly what I expected to be done and why. He then explained to me what he'd be doing based on my requirements and how he would do them and gave me the rate up front. He then went to work being very meticulous, careful and not skipping any steps, nor was he rushing. There were no hidden fees on my bill. I am very pleased with the work
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Frances P.
11/2011
N/A
They did great job, very friendly and knowledge.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Bert N.
09/2011
N/A
THe service people were knowledgeable, skillful and very pleasant. They knew what they were doing and they fixed the problem. They were also very pleasant to deal with.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
matthew g.
08/2011
N/A
Great service and very prompt. I would highly recommend Jim Serra and Aire Serve to anyone looking for a/c and or boiler work.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Sean L.
07/2011
N/A
My ac was fixed within two hours of my call. The price was excellent and the service was great. Absolutely recommend Jim at aire serve. My second time using service magic and very happy with it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Michelle j.
03/2011
N/A
a rare find in this business - a very good experience - Jim's the best.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Doug R.
01/2011
5.0
Although it ultimately turned out that the problem with my boiler wasn't very difficult to fix, Jim came out within a few hours of me calling and had it up and running within 20 minutes. He was friendly and his prices were reasonable. I would definitely call him again if I had another problem.