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John Doctor

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

We are a locally owned and operated plumbing service company. We work on both commercial and residential plumbing. The John Doctor takes pride in prompt service, and we specialize in emergency plumbing repair.

Business highlights

28 years of trusted experience
Emergency Services Offered

Services we offer

The John Doctor Plumbers repairs and replaces anything and everything dealing with plumbing. From water and sewer lines to toilets and kitchen sinks. We offer many ways of drain cleaning, large, medium , and small drain cables, high pressure jetting, sewer video inspection and location.

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.57 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
29%
3
0%
2
0%
1
14%


Rating CategoryRating out of 5
quality
4.7
value
3.8
professionalism
4.9
responsiveness
4.7
punctuality
5.0
Showing 1-7 of 7 reviews

Philip H.
08/2015
1.0
plumbing
  + -1 more
unknown
Description of Work: These folks never even returned my call... That is a total lack of professionalism IMO.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Linda C.
06/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

Francois B.
06/2012
4.0
plumbing
  + -1 more
it went fairly well, except for the leaky toilet tank which was not fixed during first visit. Also, I felt the overall cost to be fairly steep. it looks like we were charged 1 hour for service call @ $ 77/hour, then 1 hour for regular work @ $ 67/hour, but we were also charged $ 8.00 for travel; and what seems preposterous, $ 69.00 for the 15-minute use of a camera inserted in sewer drain to locate septic tank. Harry, the employee, was prompt, very professional and courteous. He rushed back to our home as soon as we called to explain that toilet tank was still leaking after his first visit.
Description of Work: we had 4 issues: leaky outside faucet leaky bath tub locating septlc tank leaky toilet tank first 3 issues were resolved promptly last issue required an additional visit and different parts.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$362

Ignatius L.
03/2012
5.0
plumbing, drain cleaning
  + 0 more
They are very fast. They do not leave you waiting. They are very kind people. I thought the price was excellent. I expected it to be more than $100.
Description of Work: He drained our drains and installed a new kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Dedrianne H.
01/2012
5.0
plumbing, drain cleaning
  + 0 more
Could not ask for a better experience.
Description of Work: Love them! Mike has come a few times but today he had to put an access panel in my hallway and replace faucet and pipe into my shower, fantastic attitude, work and results. He did exactly what he said he would and cleaned up. Great attitude and he can talk and work at the same time. Fair and honest. My husband and I will keep this company!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Ron M.
04/2011
5.0
plumbing
  + -1 more
Outstanding service and professionalism. The did everything perfect. Everything was done in an exemplary manner.
Description of Work: While I was reconstructing my laundry room, the hot water shutoff to the washer burst spewing hot water all over my new construction. I shut off the water from the main, called The John Doctor who responded in 15 minutes, completed the repair with professionalism and even helped me clean up the water. As a result, I recently called them to replace my main water shutoff line as well to deal with a plugged water drain, and, I must say, their response and professionalism was beyond expectations.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$133

Susan B.
02/2011
4.0
plumbing
  + -1 more
I was pleased with their work. They were very good. They were personable, they cleaned up after themselves.
Description of Work: They installed a back water valve.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,100

    Contact information

    39 Durkee Street, Plattsburgh, NY 12901


    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 4:30 PM
    Tuesday:
    8:30 AM - 4:30 PM
    Wednesday:
    8:30 AM - 4:30 PM
    Thursday:
    8:30 AM - 4:30 PM
    Friday:
    8:30 AM - 4:30 PM
    Saturday:
    Closed

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Drain Cleaning,
    Sewer Cleaning,
    Kitchen and Bath Remodeling,
    Drain Pipe Installation,
    Wells and Pumps,
    Basement Waterproofing,
    Water Filtration and Softening,
    Water Heaters,
    Septic Systems

    FAQ

    John Doctor is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 8:30 AM - 4:30 PM

    Tuesday: 8:30 AM - 4:30 PM

    Wednesday: 8:30 AM - 4:30 PM

    Thursday: 8:30 AM - 4:30 PM

    Friday: 8:30 AM - 4:30 PM

    Saturday: Closed

    John Doctor accepts the following forms of payment: Check,MasterCard,Visa
    No, John Doctor does not offer free project estimates.
    Yes, John Doctor offers eco-friendly accreditations.
    No, John Doctor does not offer a senior discount.
    Yes, John Doctor offers emergency services.
    No, John Doctor does not offer warranties.
    John Doctor offers the following services: The John Doctor Plumbers repairs and replaces anything and everything dealing with plumbing. From water and sewer lines to toilets and kitchen sinks. We offer many ways of drain cleaning, large, medium , and small drain cables, high pressure jetting, sewer video inspection and location.

    Contact information

    39 Durkee Street, Plattsburgh, NY 12901


    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 4:30 PM
    Tuesday:
    8:30 AM - 4:30 PM
    Wednesday:
    8:30 AM - 4:30 PM
    Thursday:
    8:30 AM - 4:30 PM
    Friday:
    8:30 AM - 4:30 PM
    Saturday:
    Closed