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BIG BROTHER CLEANING INC

4.7(
55
)

Gutter Cleaning, Gutters, Roof Cleaning,

... +9 more

About us

We are a complete residential & commercial cleaning company which provides gutter cleaning, repairs, & installation. We do offer free estimates for services we provide.

Business highlights

23 years of trusted experience

Services we offer

Complete Residential & Commercial Cleaning Service. We also provide Gutter Cleaning, repairs, and installation.

Services we don't offer

N/A

Amenities

Free Estimates
Yes

Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.755 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
7%
3
2%
2
2%
1
5%
Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Write a review
Showing 1-25 of 55 reviews
stuart N.
01/2021
1.0
carpet cleaners, gutter cleaning
  + 0 more
The employees of this company damaged the siding of my house back on December 18, 2020, and to date, has done nothing to properly replace the siding on my home. Their insurance company only offered to replace a tiny section of the siding which does NOT match the siding on the rest of the house. The owner stated that his company did NOT have a license from the Nassau County Dept. of Consumer Affairs. ALWAYS DEMAND TO SEE PROOF OF A LICENSE TO TO DO WORK BEFORE HIRING ANY PERSON OR COMPANY.
Description of Work: GUTTER CLEANING
Rating CategoryRating out of 5
Grace G.
12/2018
1.0
gutter cleaning
  + -1 more
Never came for estimate. No work done
Description of Work: Never showed up for estimate on cleaning gutters on 2 story home
Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
James V.
08/2017
4.0
gutter cleaning
  + -1 more
They came on time but the job felt rushed. It seems the two guys were done in like 10-15 mins. I had to be insistent to have them flush the gutter water spouts with water even though I had discussed this with the company at the time I booked them. The workers initially insisted that the leaf blower was enough but then they reluctantly agreed and did it in a rushed manner. It felt like they just wanted to get the job over with and get paid so they could leave which was disappointing. I did expect more.
Description of Work: Gutter cleaned
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$60
James D.
07/2017
5.0
gutter cleaning, gutter repair
  + 0 more
Excellent work vey professional showed up on time and cleaned up everything before leaving.
Description of Work: Repair and clean gutters
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Hope P.
06/2017
5.0
gutter cleaning, gutter repair
  + 0 more
They did an amazing job, they didn't have to but they fully cleaned out the gutters also. They fixed the gutters and realigned them, the guys were so nice and professional. We are definitely going to use them again for the gutter in the back. Great job!!!
Description of Work: Gutters fixed, they were bent and we needed them realigned
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Wai Y.
05/2017
5.0
gutter cleaning
  + -1 more
Great. Professional and courteous. Cleaned up afterwards.
Description of Work: Gutter cleaning.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Erik K.
10/2016
5.0
gutter cleaning
  + -1 more
prompt, professional, friendly, quality service
Description of Work: gutter cleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Stephen R.
09/2016
5.0
gutter repair, house painters
  + 0 more
Cost was appropriate for job performed. Workers were professional and considerate. Job was performed well and in a timely manner.
Description of Work: Replaced section of gutter and shingle. Also cleaned, primed, and painted front of house.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lauren H.
09/2016
5.0
gutter cleaning
  + -1 more
Gave a reasonable estimate for the job so I scheduled the gutter cleaning. It was a long wait for an appointment though. They did a good job.
Description of Work: Gutter Cleaning
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Lisa R.
12/2014
5.0
gutter cleaning
  + -1 more
Very well on time as always, left the property cleaner then when they started
Description of Work: Cleaned my gutters
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Lisa R.
11/2014
5.0
gutter cleaning, gutter repair, house cleaning, roofing
  + 2 more
What a great job they did, clean professional, on time. I would highly recommend them. In fact I used them over the summer to do all the work listed, never wrote a review shame on me. And I'm contacting them to clean out my gutters for the season.
Description of Work: Repaired and replaced the gutters around my home. As well as cleaned all if the gutters
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Vanessa H.
09/2014
5.0
gutter cleaning
  + -1 more
I called and got an appt for two days later. They showed up on time. Two guys came and cleaned my VERY dirty gutters in about an hour. Cleaned up and left! It was perfect no complaints at all!! Would definitely hire them again!!
Description of Work: Cleaned gutters
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Alan B.
08/2014
5.0
gutter cleaning
  + -1 more
They were good. They were fine. They were timely and they did a good job. They were reasonably price. So I was happy with them. They just came out quick. There were 2 workers and they did fine work. They cleaned up and they left so it was fun. They were very punctual.
Description of Work: I used Big Brother Cleaning for gutter cleaning service.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Arpit S.
01/2014
5.0
gutter cleaning, gutter repair
  + 0 more
Big Brother Cleaning did a great job from estimate to performance of services for a great price. The cleaners cleaned the gutters by hand, using their hands as well as a leaf blower, and cleaned up all the debris. They even found a bird's nest in my gutter and removed it. They did all work as stated and as priced in my estimate. The only minor complain I had was that the appointment was scheduled for 10:30am and they arrived at 2:30pm. However, I will definitely use this company again
Description of Work: Gutter cleaning. Provider cleaned out all gutters (by removing/ replacing all screens over gutters)
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$75
carolyn P.
10/2013
5.0
gutter cleaning, roof cleaning
  + 0 more
Very prompt and professional. They were very careful and cleaned up before leaving. They did all work as stated and as priced in my estimate. I will use this company again. I was very happy with the work and respect given to my property.
Description of Work: They cleaned both the roof of my home and the roof of my detached garage aprox. 4000 sq ft of roof and cleaned the gutters on both buildings.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Christopher G.
09/2013
5.0
gutter cleaning
  + -1 more
Big Brother Cleaning did a really nice job from estimate to performance of services for a great price. The cleaners cleaned the gutters by hand, not using a leaf blower, and cleaned up any debris that fell to ground. They did a really nice job. I will having the gutters cleaned by them on a more regular basis because of the experience.
Description of Work: Gutter cleaning and repair. Provider cleaned out all gutters (by hand and removing/ replacing all screens over gutters) and repaired a sagging gutter along my garage.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Lon S.
08/2013
5.0
gutter cleaning
  + -1 more
They did a great job. They were on time and did everything they said they were going to do.
Description of Work: They cleaned the gutters.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kim S.
07/2013
2.0
gutter cleaning, house cleaning
  + 0 more
This service was recommended to me. They were pricey but I wanted my new house clean before we moved in. The 2 men that came, moved very very slowly. Since they charged by the hour, it was almost deliberate that they were moving so slow. By the end of 4 hours, they told us that they were done and didn't clean appliances. I called the person I dealt with at the company, who was very nice, and she told them that they needed to do that for me. So they did, very slowly that is. However, once I moved in, I realized all my windows were filthy and weren't touched. I would not use this service again.
Description of Work: Pre -move in house cleaning
Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$240
Davin G.
06/2013
5.0
pressure washing, roof cleaning
  + 0 more
It was great. The owner came with 2 other guys within the promised window. They were professional, quick and courteous. They cleaned up well afterwards and charged the quoted price (no hidden fees). At the end, our roof looked nearly new again. I would definitely use them again.
Description of Work: Power washed our roof
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$250
JOHN H.
05/2013
1.0
gutter cleaning
  + -1 more
SEE ABOVE: NO forced air for cleaning gutters and especially, DOWNSPOUTS - USE HIGH PRESSURE WATER ONLY. THIS WAS NOT ONLY NOT HELPFUL; I WAS WORSE OFF WHEN BIG BROTHERS FINISHED THE JOB.
Description of Work: Two men used forced air blowers to clean about 100 linear feet of gutters at the 2nd floor level. They also used the blowers to blow down into the 2nd floor downspouts to clear them of debris (there were a lot of wet leaves and small branches, packed and sticking together like glue). The downspouts are standard diameter (3.5"?) and at least 20 feet long. The gutters were clear but ALL the downspouts were clogged much worse than they had been before Big Brothers "helped" me. High powered leaf blowers just pack debris in the downspouts. Gutters must be cleared GRADUALLY with HIGH PRESSURE WATER AFTER the downspouts have been cleared initially (to AVOID BLOCKAGES THAT WILL SET UP PACKING when the workers start pushing more debris from the gutters. WORKERS NEED TO PULL AS MUCH DEBRIS AS POSSIBLE DIRECTLY FROM THE GUTTERS TO AVOID PACKING DOWNSPOUTS EVEN WHEN HIGH-PRESSURE WATER IS USED. Leaf blowers are a JOKE! Results: WHEN IT RAINED, WATER FILLED UP ALL DOWNSPOUTS IMMEDIATELY AND WATER OVERFLOWED THE GUTTERS EVERYWHERE AS IF THERE WERE NO GUTTERS. I do not know how they stay in business unless I, FOR SOME REASON, received special treatment with forced air gutter cleaning. John Hines
Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
$85
Jane J.
03/2013
5.0
gutter cleaning
  + -1 more
Very reliable. Came and gave me an estimate - were able to clean the gutters immediately. Would definitely use again.
Description of Work: Gutters were cleaned.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Paul B.
01/2013
5.0
gutter cleaning
  + -1 more
I called them on a Friday night. I had expected to receive a return call on Saturday, however a call cam from Hilde on Monday morning. Two of the men came Wednesday morning and gave me a price of $190.00 including our pool house which was very fair. The house has quite a few gutters and some very high. I am able to see the higher gutters which have tended to be missed by other companies, but they did get do an excellent job on the high gutters as well. I asked them to run the hose into the leaders which they did as well. Overall, an excellent job.
Description of Work: They did a very good job for a very reasonable price. I would certainly use them again.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Susan B.
12/2012
5.0
gutter cleaning, gutter repair
  + 0 more
I needed a rush cleaning of my gutters before hurricane Sandy. They came out as planned and did a terrific job. They even secured my gutter that was loose.
Description of Work: Gutter cleaning.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Denise L.
10/2012
5.0
gutter cleaning, roofing
  + 0 more
They not only quickly returned my call but did the job in 24 hours. I wasn't home when they arrived but happened to call home while they were here. I asked them to perform an additional task, which they had no problem doing. Will definitely call them again and again.
Description of Work: Gutter Cleaning and resealing roof vents
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Patricia B.
09/2012
5.0
gutter cleaning
  + -1 more
They dealt with my husband so I cant expand however he told me he was pleased with result and to keep their number for next time and he is picky on quality service and price.
Description of Work: Gutters were clogged despite gutter guards. Service was to clear all blockages.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
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Contact information

49 WERMAN CT, Plainview, NY 11803

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded
Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Gutter Cleaning,
Gutters,
Roof Cleaning,
House Cleaning,
Pressure Washing,
Roofing,
Exterior Painting,
Window Cleaning,
Carpet Cleaning,
Floor Cleaning and Waxing,
Chimney Caps,
Upholstery Cleaning

FAQ

BIG BROTHER CLEANING INC is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

BIG BROTHER CLEANING INC accepts the following forms of payment: Check,MasterCard,Visa
Yes, BIG BROTHER CLEANING INC offers free project estimates.
No, BIG BROTHER CLEANING INC does not offer eco-friendly accreditations.
No, BIG BROTHER CLEANING INC does not offer a senior discount.
No, BIG BROTHER CLEANING INC does not offer emergency services.
No, BIG BROTHER CLEANING INC does not offer warranties.
BIG BROTHER CLEANING INC offers the following services: Complete Residential & Commercial Cleaning Service. We also provide Gutter Cleaning, repairs, and installation.
N/A

Contact information

49 WERMAN CT, Plainview, NY 11803

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM