Retail lumberyard specializing in hardwood lumber, hardwood plywood, finishing supplies and in house millwork services. We do custom millwork to spec on a daily basis; a list or sketch with dimensions is required for millwork.
Business highlights
49 years of trusted experience
Services we offer
We offer custom cutting of lumber and plywood purchased from us. We do custom millwork to spec on a daily basis.. a list or sketch with dimensions is required for millwork. We also do in house repair work, including restoration of architectural millwork.
I needed a piece of hardwood for a small project, and since I'm a neophyte, I asked Valerie for help. She recommended a specie of wood that worked just fine for my application. I have made small purchases at Pittsford Lumber several times over a few years.
Description of Work: Angies' list didn't really give me too many choices of category. This is not a cabinet-making shop, it's a lumber yard. As the other reviewer noted, the staff has a hands-off approach. They expect experienced woodworkers to frequent their business, and based on that, they don't interfere with customers who wish to browse the lumber. However, they do have a wealth of information and are quite willing to share it. You'll just need to approach the counter and ask.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$30
Response from Pittsford Lumber & Woodshop
Thank you for offering a different perspective on our business. And thank you for pointing out that there is no category that fits our business on Angie's list ! For the record, we are not architects, do not do lamp repair, building design or sharpening as indicated ! We are primarily a self serve lumberyard selling supplies and millwork to cabinetmakers, furniture builders and woodworkers. If you want advice on the best product for your project, we will do our best to help you. If you need help finding something in the store, we will point you in that direction. We will cut boards for you so they will fit in your vehicle. We will help you load sheets of plywood that are bulky and hard to handle alone. We offer millwork services if you want part or all of your job done in house. We can lead you to books if you want to learn machining techniques of finishing procedures. However, we are "hands off " as you so well state. We leave you to look, sort and choose your materials. And, of course, we do hope you will approach us if you want some help ! Thank you for your review, as it is a pretty accurate portrait of our business.
John S.
03/2011
2.0
custom cabinets, lamp repair, architect, sharpening, home improvement stores
+ 3 more
It seemed as if I wasn't even there. They seem to have good inventory but no service.
Description of Work: I was looking for hardwood lumber for a furniture project. I was in the store for 15 minutes. Nobody approached me or showed any interest in what I was looking for.
Rating Category
Rating out of 5
quality
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Response from Pittsford Lumber & Woodshop
I am sorry to read of this negative experience at our store. We are a specialty lumberyard, and it is certainly our goal to greet each person as they walk through the door. We are at the front counter every day writing up sales, millwork estimates and job sheets, answering the phone, unpacking boxes and taking care of many other details as they arise. Sometimes we are so narrowly focused on working with someone on the phone, or writing a quote on the computer, that we may miss you when you walk in. Sometimes we may erroneously think a coworker has already greeted you. Please realize that any slight like this is not at all personal or intentional ! Someone is always available at the counter if you would like help finding something, or have a product query. So please stop and ask for help at the counter if this is what you want. Hopefully we can point you in the right direction, you will find something you like, and you will be one step closer to completing your work !
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*Contact business to see additional licenses.
Service Categories
Cabinet Making,
Hardware & Home Improvement Stores,
Knife sharpening,
Architects,
Lamp Repair
FAQ
Pittsford Lumber & Woodshop is currently rated 4.5 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 5:00 PM
Pittsford Lumber & Woodshop accepts the following forms of payment: American Express,Discover,MasterCard,Visa
No, Pittsford Lumber & Woodshop does not offer eco-friendly accreditations.
No, Pittsford Lumber & Woodshop does not offer a senior discount.
No, Pittsford Lumber & Woodshop does not offer emergency services.
No, Pittsford Lumber & Woodshop does not offer warranties.
Pittsford Lumber & Woodshop offers the following services: We offer custom cutting of lumber and plywood purchased from us. We do custom millwork to spec on a daily basis.. a list or sketch with dimensions is required for millwork. We also do in house repair work, including restoration of architectural millwork.