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Fixing Fox Computers

Computer Repair, Computer Sales, Stereo and Home Theater Systems,

About us

Cost is determined by the job. We offer full diagnosis in order to pin point the exact problem

Business highlights

31 years of trusted experience
Emergency Services Offered

Services we offer

Community projects, photography, design, laptop repair, pc repair, apple repair, home theater solutions & free computer recyling.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

4.69 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
0%
3
22%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 1-9 of 9 reviews

David B.
11/2019
5.0
computer repair
  + -1 more
Aldo makes an earnest, concerted, and skilled effort to help with computer-related problems. He is very knowledgeable and very good at what he does, and honest in his assessments of situations. Perhaps most importantly, he is fair with his customers and with pricing. As a repeat customer, Aldo would not charge me for a problem he could not fix (this is the first time this has happened to me with him), even though he spent time trying to resolve the issue. His business is worth supporting and is an excellent choice for any computer-related problems you may encounter.
Description of Work: Data Recovery

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Betty W.
11/2011
3.0
computer repair, computer sales
  + 0 more
I had mixed results with them. I was having importation from the old computer to the new computer and they missed all of my major files. I went looking for them after they left and had to call them back. They managed to find the ones that I deleted but nothing that was current in the last 2-3 years. I had to call them back and they did resolve the problem, which is always good, but it gave some panic for a while. I did ask them whether the current files were there and they had said yes to that. It has been a few years and I don't remember the price.
Description of Work: We purchased new computers from Aware Bear Computers.

Rating CategoryRating out of 5
quality
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0


Thisie S.
04/2011
5.0
computer repair
  + -1 more
They were very friendly and knowledgeable. They had good customer service and pricing. Overall, they were very professional and courteous. They did the job very quickly and well. I was very pleased with the results. I've used them several times and have never been disappointed with the results.
Description of Work: I've used Aware Bear Computers various times. Most recently they replaced the screen on my laptop because it was cracked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

William C.
07/2010
3.0
computer repair
  + -1 more
They seemed to be conscientious but perhaps we gave them some work that was over their heads. They returned my computer having given up on it and told me that the longevity of the computer was very much in doubt. However the computer is still running at a very slow rate. When it conks out I will buy a new one but not from them. They were an average computer repair company. They are conveniently located and are only a few miles from us. The price was average. It was not a bargain but probably what was to be expected. I don't think I will use them again. I will probably get a new computer rather than getting involved with one of these repair places.
Description of Work: We had Aware Bear Computers evaluate my wife's computer and they tried to fix it to no avail. We ended up buying a new computer but not from them. They were to fix my computer but they gave up on that and said that they couldn't fix it.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


NANCY C.
10/2009
5.0
computer repair
  + -1 more
He did an excellent job. I called them and they made and appointment that afternoon and they came 5 minutes early. Two technicians came, so the service went twice as fast as I anticipated. The price was right and I had no problems with the work they did. They also did a couple of minor thing that were extra, but they did not charge me for it and I would use them again.
Description of Work: I used Aware Bear Computers in April or May and they installed 2 different printers for me, straightened out some software and put in a new road runner unit because the old one had broken.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Jeannine Z.
11/2008
5.0
computer repair
  + -1 more
This company is so easy to work with. And honest, too. They go above and beyond what they are paid to do. Both PC's are working great. I did not end up needing a new motherboard because they called the computer company and ordered the glue that was originally used to hold this particular piece on. While they were here to bring back one of the computers, they connected my Mac up to a printer that we couldn't seem to get working.
Description of Work: A total of two PC's were serviced. A piece fell off the motherboard of the first computer. Also, it needed cleaned up and checked for any viruses. The second computer is old and needed additional memory and cleaned up so that it would run faster. Also, it needed checked for viruses.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Romario S.
11/2008
5.0
home theater design
  + -1 more
No problems whatsoever; very professional and on time. Cleaned up after the job was done; left no garbage behind.
Description of Work: LCD install over our fireplace then installed 7.1 speakers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,450

Irwin S.
09/2008
5.0
computer repair
  + -1 more
It went excellent. I thought they were extremely knowledgeable, capable and reliable. They came on time and took the computer and lent me a loaner and I had mine back within forty eight hours.
Description of Work: They provided the computer leaning and repair for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Romario S.
03/2008
5.0
computer repair
  + -1 more
Called them scheduled a service call, they called to confirm showed up on time called afterwards for follow up. Just great service at affordable prices
Description of Work: I am in grad school working on my thesis and my hard drive crashed. I took it to Geek Squad they charged me $60 just to look at it, and told me it would cost $500 to $1,500 to get my data back! So I found Aware Bear they didn't charge me for diagnostics and retrieved all my data for like $200! It took a week for them to do it, so mean while they just gave me a loaner computer that I could work on. Now thats service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

    Contact information

    5 Monroe Ave, Pittsford, NY 14534

    www.fixingfox.com/

    Service hours

    Monday:
    9:00 AM - 7:00 PM
    Tuesday:
    9:00 AM - 7:00 PM
    Wednesday:
    9:00 AM - 7:00 PM
    Thursday:
    9:00 AM - 7:00 PM
    Friday:
    9:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Sales,
    Stereo and Home Theater Systems,
    Photography

    FAQ

    Fixing Fox Computers is currently rated 4.6 overall out of 5.

    Monday: 9:00 AM - 7:00 PM

    Tuesday: 9:00 AM - 7:00 PM

    Wednesday: 9:00 AM - 7:00 PM

    Thursday: 9:00 AM - 7:00 PM

    Friday: 9:00 AM - 7:00 PM

    Saturday: 9:00 AM - 5:00 PM

    Fixing Fox Computers accepts the following forms of payment: American Express,Discover,MasterCard,Visa
    Yes, Fixing Fox Computers offers free project estimates.
    No, Fixing Fox Computers does not offer eco-friendly accreditations.
    No, Fixing Fox Computers does not offer a senior discount.
    Yes, Fixing Fox Computers offers emergency services.
    Yes, Fixing Fox Computers offers warranties.
    Fixing Fox Computers offers the following services: Community projects, photography, design, laptop repair, pc repair, apple repair, home theater solutions & free computer recyling.

    Contact information

    5 Monroe Ave, Pittsford, NY 14534

    www.fixingfox.com/

    Service hours

    Monday:
    9:00 AM - 7:00 PM
    Tuesday:
    9:00 AM - 7:00 PM
    Wednesday:
    9:00 AM - 7:00 PM
    Thursday:
    9:00 AM - 7:00 PM
    Friday:
    9:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 5:00 PM