Canal Town Electric

We needed to make a decision fast because of the circuit box and didn?t have any electricity. They were fine and did a good job. They also did a good job of explaining what they were doing.

Alan was ontime and did the work in the time he suggested. Good quality work, cleaned up everything. Took a little time to schedule the work, it seems the good people are laways busy! I will ask him to do work in the future.

They confirmed the initial estimate and details in an email. Arrived on time and stayed to complete the job. They were knowledgeable and through. They could have done a little better clean up with vacuum, but not a big deal. I would call them again for electrical work.

It was wonderful. Everything got fixed and it looks good.

I think they were very professional, responsive, straight forward and seemed to do high quality work.

Alan replaced my riser, which was badly worn out with exposed grounding wire. (The riser is the main cable that connects the electric company's access point on my house to my circuit breaker box.) He offered me two prices, one including a new higher-capacity circuit breaker box, and one for just the riser. After discussing my electricity needs with me he said just the riser replacement would probably be fine, and holding off on the box until later would not affect the overall total cost much at all. In either case he'd have to move my electric meter to the outside of the house to comply with new regulations. So I chose just the riser for now. He scheduled the job within a week and came when he said he would come, assisted by two other people. He did all of the regulatory paperwork with my electric company for me. The three people got the job done in well under a day. My only complaint is with a GFI (ground fault interrupt) circuit breaker that I have for an outdoor pump. His crew did not connect it back very well, and when they tested the GFI switch and found it not working, they just assumed that was "normal". At the end of the day I called Alan to tell him of this problem. He got back to me and apologized and thanked me VERY much for bringing that to his attention. He had some stern words with his crew on the matter, and came back the very next day to fix it. In addition to this work in the agreed upon contract, I told him I was having trouble finding the right cover for an outdoor outlet I had replaced near where he was working. Not only did he find the right cover and install it, he re-did the wiring in the outlet in a better way for me. All this was done for NO CHARGE, even though it ended up involving a third visit, for reasons I will not bother going into here. When the electric company inspector came he said the work was done perfectly. This guy is very business-like but pleasant. He takes his work seriously, takes the time to explain it as much as you need, but doesn't waste time telling tales about things he's done or getting involved in idle smallltalk. I will definitely use him again for other electrical jobs I've been thinking about.

They were prompt and courteous. We found that the front door lighting was not level and contacted them. They returned right away and we both found that the original lighting was not level. Canal Town then made some very useful and accurate corrections while explaining their methods in advance. All in all a very positive experience.

I placed a phone call to Canal Town Electric to request a price quote. They promptly came over and looked at my job and gave me an estimate of $600.00. I accepted their offer and they promptly did the work within a week of my acceptance of their proposal. Overall I am very pleased with the prompt response, their professionalism and the quality of their work. I would highly recommend Canaltown Electric to anyone in need of electrical work no matter how complicated it is.

We just moved to our new old home. First Inspection recommended to run a complete electric network check up, starting with a fix for a double tapping on a very old brake box. Alan came and took the time to explain us all the elements involved on home electrical basics including dos and donts. That help us not just to run first reparations but understand risks and priorities in electrical repair plan in a long term basis.

I called regarding the dead circuit Monday morning. Patrick and Alan arrived Monday afternoon and spent three hours troubleshooting. The problem was not fully resolved on Monday, and they had to return on Wednesday. (Scheduling conflicts prevented them from returning on Tuesday.) They spent four hours completing the troubleshooting and repairing the dead circuit. There turned out to be problems with multiple circuits, likely stemming from some remodeling we had done 15 years ago (by a different contractor). In addition to repairing the original defective circuit, they deactivated another circuit that was incorrectly and unsafely cross-wired to a third circuit, and they replaced an unsafe 20-amp breaker on that third circuit with the correct 15-amp breaker. I had no idea my house wiring was so messed up. They cleaned up all debris and put all switches, outlets, and fixtures back the way they were. Everything works fine now. A thoroughly professional job.

Service was provided within an hour of my call; Patrick let me watch what he was doing and explained in detail what he was doing. The repair was done in a very timely manner and the cost very reasonable. Overall, a very positive transaction. I would call them again without hesitation.

Prompt, friendly, on-time service and a total cost that matched the estimates. Took time to explain each repair and installation.

The work went extremely well. The contractor was in direct contact with the owner, and worked on the job site, He responded quickly to scope the job, and to answer the owner's subsequent questions. He proposed small changes based on his experience that the owner readily accepted as worthy improvements. The work recognized the purpose resulting in excellent solutions that complemented the exterior rehabilitation. The contractor responded quickly and punctually to coordinate details and fit the several steps into another contractor's exterior siding schedule. I have never before experienced the professionalism, preparedness, and onsite rapid, focused execution by a person and teamwork of a crew. I regard Canal Town Electric highly,

The quote and service were right on. The service was prompt and very clean. They did not try to oversell me one bit and I really liked that.

the owner alan was very nice and knew his stuff. his assistant was knowledgeable but did not follow through. the day they were here his assistant was leaving early which apparently alan was unaware of. due to this the assistant rushed to get his work done. the closet with the crawl space was not cleaned up ~ it was a mess. the door to the crawl space was broken which i was not told about. i contacted alan ~his assistant showed up the next day to measure for a new one. i have not seen him again.

excellent, Alan was very professional, was prompt with estimates, questions and details required. The job was done well by him and his crew. Even when unforeseen problems occured, the crew made sure to pinpoint the problem and fixed it.

Good work, bad attitude. I requested that Alan adjust his invoice to reflect the travel fee he had quoted me over the phone. He denied overcharging me, then asked if I was going to fight him over such a small difference. He honored the lower price, but told me in a sarcastic tone that he should charge me extra anyway for helping me program my timer.

They arrived right on time in the morning and finished all the required work in one day. The owner along with one other electrician did all the work, both were very friendly and professional. When they finished, they cleaned up all their debris which I have found rare for a contractor. I would definitely recommend them to my friends and I will have them back again to do additional electrical work.

Very well. Steve knows his stuff. I called on a Friday afternoon and they said they (lucky for us) had an opening Monday am. Steve was right on time. I showed him what we needed done and off he went. It did take longer than he or I expected, but the work was done and everything works and looks great. He also showed me some other things that he thinks we should do down the road.

Alan was very personable and knowledgeable. He gave us an estimate that was accurate for the work done. He negotiated a price with us based on some shared preparation work (our choice-he would've done the work himself, it just would have cost us more). The work was done in a timely fashion, though he is busy. We have had not trouble with the work he's done. He also showed us how to fix some track lighting in another part of the house (for free).

They were very good, they were very professional, there was something that showed after they did the work and they were willing to come back and fix the problem. They didn't charge me for it.

Bid was returned quickly and detailed.

They did a great job. Very professional & helpful. I felt that the price was fair & reasonable.

Two service reps arrived promptly, finished within a half hour, and were extremely efficient. They explained several aspects of the project in detail and remained very professional at all times. We'll need further electrical work in the future and I am confident that we'll contact Canal Town again.

Canal Town Electric does very good work. They showed up on time, actually even a little early. They came out a couple of days before to inspect the area of the pond before the job so that he could be prepare. That reflects very good on them and their professionalism.