Tried to contact provider using website and received no response in almost 2 weeks.
Description of Work: Did not respond to my query
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Sue H.
01/2014
5.0
basement remodeling
+ -1 more
Dave came to consult on potential future finishing of the basement. We discussed what would be needed for preparation of the walls and floors. He was very thorough in his explanations and patient in answering questions and concerns. He was very professional and personable. I would certainly use this company in the future.
Description of Work: Consultation
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Annmarie S.
09/2013
5.0
remodeling, basement remodeling
+ 0 more
Everything went better than expected, and the company did a great job. The quality of the work was outstanding, they stayed on schedule from start to finish, and the owner was very hands-on and proactive. Furthermore, the entire crew was friendly and did its best to be unobtrusive which we appreciated.
Description of Work: They refinished our basement from floor to ceiling.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$16,000
Julie H.
06/2013
5.0
electrician, remodeling, home remodeling, plumbing, basement remodeling, home theater design
+ 4 more
Dave and his team completed an extensive basement remodel project for us and transformed our basement into an inviting place for our whole family to enjoy. We have had a number of individuals do work for us over the years, and Dave is by far the most outstanding we have had the privilege of working with. His attention to detail is incredible and his work shows that. As a stay at home mom with four young children, I was concerned about having workers in the house, in terms of privacy, security, and how it might disrupt our routine. However, I can honestly say that it was an absolute pleasure – so much so that we have already had Dave back to talk about future projects. His crew is polite, professional, and went out of their way not to disturb us (even entering and exiting through our basement egress window rather than on the main level). We had no concerns whatsoever. We would highly recommend Basement Builders!
Description of Work: Remodeled our basement, including a home theater and a half bath
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50,000
Calvin C.
01/2012
5.0
remodeling, basement remodeling
+ 0 more
They do a high quality job. However, the owner is over booked and is over busy. They took a long time to finish. They estimated 6 weeks and it ended up being 12 weeks. That was the only drawback. We chose them for their high quality work.
Description of Work: Basement Builders of NY did our basement for us between July 1st and October 1st of 2011.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$43,000
Response from Basement Builders of NY
This project had many unfortunate delays due to material back ordering which was beyond my control which delayed the overall project by at least 3-4 weeks. We do our best to keep projects moving along as efficiently as possible however when you are dealing with products that are not being delivered as promised by the vendors then timing of completion becomes very challenging. We did enjoy working for these customers and hope to help them with further projects.
Mark H.
09/2011
5.0
remodeling, basement remodeling
+ 0 more
It was a 3 month project and they finished in July. It was a large ticket item and a capital expense. They did an excellent job. The only problem was that the job was behind and was not finished when it was supposed to be finished. It took a lot longer than what was expected or planned but they did an outstanding job.
Description of Work: Basement Builders refinished our basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Contact information
1163 Pittsford Victor Rd. Ste. 120, Pittsford, NY 14534
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Basement Remodeling,
General Remodeling,
Kitchen and Bath Remodeling,
Stereo and Home Theater Systems,
Plumbing,
Electrical,
Sunrooms and Patio Enclosures,
Finished Carpentry and Woodworking,
Decks and Porches,
Unfinished Carpentry
FAQ
Basement Builders of NY is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:30 PM
Tuesday: 8:00 AM - 5:30 PM
Wednesday: 8:00 AM - 5:30 PM
Thursday: 8:00 AM - 5:30 PM
Friday: 8:00 AM - 5:30 PM
Saturday: 8:00 AM - 12:00 PM
Basement Builders of NY accepts the following forms of payment: Check,Visa
Yes, Basement Builders of NY offers free project estimates.
No, Basement Builders of NY does not offer eco-friendly accreditations.
No, Basement Builders of NY does not offer a senior discount.
No, Basement Builders of NY does not offer emergency services.
Yes, Basement Builders of NY offers warranties.
Basement Builders of NY offers the following services: Basement remodeling, additions, sun rooms, decks & porches.
Contact information
1163 Pittsford Victor Rd. Ste. 120, Pittsford, NY 14534