RHE Electric Inc

unknown

FULL DISCLOSURE: We gave RHE Electric a heads up on this negative post as recently as yesterday to see if they would respond. They did not. We have spent the better part of the last two months attempting to reach Ryan, the owner, in an effort to call us to address the outstanding issues. It is unfortunate to state this but once RHE Electric received payment, we never heard from them again. It was not until late summer when we continued with the basement renovations that DirecTV discovered that not only had the cable lines been run incorrectly but the ethernet line was wrong as well as the wall outlet. They installed a phone jack instead of a ethernet jack. The cable and ethernet wires were not connected to anything and had been exposed to the elements outside for six months corroding them. Ryan was so polite through the entire process when he was here. We never heard back from Ryan regarding the lantern installation. We basically paid $825.00 for a few outlets to be installed and good conversation.

unknown

Despite the fact that I'd confirmed the appointment the day before, no one showed up. I called the office at 9:45am that morning to confirm that I was home. At 4pm, I called the office again because no one had arrived. The woman answering the phone said that she had and quot;forgotten to call me,and quot; and that the truck had broken down and she would try to reach them. At 5pm, I followed because I STILL hadn't heard back and she said that she hadn't heard back from the electricians and planned to get back to me eventually once she did. *If* she did. At no point was she seem proactive about getting someone to my house, nor was she concerned about my business. I took the day off to be home for this appointment, and it's very obvious to me that RHE Electric has no respect for their customers' time nor business. I do not recommend them if you actually want someone to show up and do the work you requested.

They showed up on time with 2 men and were very professional and knowledgeable. They completed the job in an acceptable time frame. I would hire them again for any future electrical needs.

unknown

unknown

It went really well. Ryan, the owner showed up on time and finished the work within a few hours. The old electrical lines were once attached under the eaves of my ranch home. They were always being pulled out of the brick from the trees that were between the house and the pole. We'd cut back the trees and repair the connections to the house but eventually the trees would grow back and the next big storm would pull the wires out again. Now, after Ryan installed the new mast, I don't expect to have any problems again. The entire job was done quickly and neatly. Ryan is very professional and informative. I am building a small addition to my house and Ryan is doing the electric work. I will update Angie's list when the project is done. I highly recommend. He is licensed and insured.

I have since recommended Ryan to my neighbors and they all called to thank us. Apparently he was just the same for them as he was for us.