I ended the service due to cleaning issues and cost.
Description of Work: If the boss was with the crew, cleaning was good; if not, cleaning was spotty but boss was not consistently responsive to issues.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0
$125
Mitra A.
10/2011
2.0
house cleaning
+ -1 more
I have used them for many years. I am not totally happy with them because they do not do thorough cleaning and seem as if they are in a rush. They come with about 4-5 people to clean the house and they are done in about 45 minutes. They are not easy to reschedule with either. If I reschedule with them it takes up to a couple of weeks. We have two houses and sometimes we travel and ask them to clean the house on a monthly basis. One time when we were away, they called me to say they couldn't get into the house even though they had my key. My husband caught a flight right away to check if there was problem with entering the house, and there was not. Ever since I have asked them to clean the house they have told me they can't fit me in their schedule. I finally gave up on them and went to a different cleaner and asked for my key back and they will not return it. She totally ignored my request and told me that she was trying to fit me in her schedule. The price reflects each visit.
Description of Work: I used them for housecleaning.
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Service Categories
House Cleaning
FAQ
MLS Cleaning Service LTD is currently rated 2 overall out of 5.
MLS Cleaning Service LTD accepts the following forms of payment: Check
No, MLS Cleaning Service LTD does not offer free project estimates.
No, MLS Cleaning Service LTD does not offer eco-friendly accreditations.
No, MLS Cleaning Service LTD does not offer a senior discount.
No, MLS Cleaning Service LTD does not offer emergency services.
No, MLS Cleaning Service LTD does not offer warranties.