Citrus Clean Co.

house cleaner

About us

Third-Party Booking Agency Citrus Clean Co acts as a third-party booking agency for various cleaning service providers ("Service Providers"). We facilitate the booking of cleaning services on behalf of these Service Providers. However, we do not own, manage, or control the Service Providers. Service Providers' Responsibility The cleaning services provided by the Service Providers are their sole responsibility. Citrus Clean Co does not assume any liability for the quality, safety, or legality of the services provided by the Service Providers. Any issues or disputes arising from the services should be resolved directly with the Service Provider. No Warranty

Business highlights

Emergency Services Offered

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.526 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
12%
3
0%
2
0%
1
8%


Rating CategoryRating out of 5
quality
4.6
value
4.5
responsiveness
4.6
Showing 1-25 of 26 reviews

Leina P.
01/2025
5.0
Amazing clean and excellent customer service!
Rating CategoryRating out of 5

Debbie B.
11/2024
1.0
Hired Citrus Cleaning to do deep cleaning for 4 hours for a 1400 sq ft ranch. 1.5 baths. Was informed the evening prior that rather than Sabrina coming for 4 hours, 2 other woman were coming at 2 hours (was a mother and daughter). Paid $302. Was deeply upset to find the floors and bathtub not cleaned. These areas are typical and standard cleaning. Suggest staying away from this company. When I called to voice my concerns I was confronted by a woman who was more argumentative than helpful.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Aisha L.
10/2024
5.0
Would definitely recommend Citrus Clean. Thank you!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Phillip F.
10/2024
5.0
Wonderful working with them. Great job responding to my request. Easy to schedule and the cleaning person did I wonderful job. Will use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$185

Sonia A.
08/2024
5.0
Cleaned our house on short notice and did great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Paul C.
07/2024
4.0
Kayla of Citrus Clean Co contacted me promptly and listened to my concerns. Her team of Lynda and Alexis were very nice to work with- they washed walls, floors and ceilings which was greatly needed. Many thanks!

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Dina N.
06/2024
4.5
Excellent customer service. I wasn’t happy with my first cleaning so they went out of their way to make it right.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Frank F.
02/2024
5.0
Katie did a great job and finished everything she was tasked with in her allotted time. The kitchen looks and even smells clean. I would have no problem having her back next time I needed someone to do more cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joy W.
01/2024
5.0
Very friendly owner and listened to all my requests

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jojo L.
01/2024
5.0
Citrus business manager was very responsive and easy to schedule. My cleaner is detail oriented, polite, and thorough. My house looked great and I will continue to schedule for monthly cleanings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$199

Dan and Marcia W.
01/2024
5.0
The business manager was very professional and accommodating to our particular cleaning request. A first-time overall house cleaning. The staff was hard-working and polite. The house looked great by the time they were done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,000

glenn e.
01/2024
5.0
The cleaner was very polite and helpful my dogs accepted her presence and she had no problems with them. I'm very happy with the way she cleaned and my house is beautiful again. ð

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jim S.
01/2024
5.0
House looked great after cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

June S.
11/2023
5.0
All was good. Very friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan S.
11/2023
5.0
After some health issues caused me to lose control of the house cleaning and clutter; Citrus Clean came in and we are going room by room cleaning and organizing and it is amazing! So friendly, they completely understand how I got overwhelmed and honestly I am having fun working with them. Will continue to work with them going forward.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,200

Ryan M.
11/2023
5.0
Itâ s been a good overall experience and Iâ ll be a continuing customer - thatâ s about the best praise that I can give

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Andrea M.
10/2023
1.0
Hiring this company was a waste of money my time, as I was there for the majority of the job. This was a final cleanup before selling the house. Since NOT one room was completely cleaned, I now have to rely on family/friends to help finish the job. They say to stay local/hire local? but twice I have done this twice I have been burned. Even on my limited income I will stay local but hire large more experienced/expensive, companies. There is so much that was not done that 999 characters is not enough. Not one room was completely cleaned. Carpets not vacuumed, floors not mopped properly, dusting not complete. I have talked with owner but received no satisfaction. Although I feel I deserve a credit for all work not done, she feels I received free time because the cleaner stayed longer than 7hrs. Since the work was not completed even with ;overtime, how did I receive something free! Wish I had more space to further explain what was not done! I have pics but not sure it would help.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Rod E.
10/2023
5.0
Very friendly and professional and was very thorough with the jobs he did

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Susan T.
10/2023
4.5
Great to have whole house cleaned at once

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$120

Carol S.
10/2023
5.0
Really pleased with the quality of the work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nancy D.
09/2023
5.0
The cleaner was considerate of my request and special request,

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$150

Stephen F.
09/2023
4.0
great personnel, great job. Will continue contracting later

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Mary H.
09/2023
5.0
It was a great experience

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0


Cornelio M.
09/2023
3.5
pretty good cleaning

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
4.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

125 Garfield Ave., Penn Yan, NY 14527

http://www.citruscleanco.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
10:00 AM - 2:00 PM

Service Categories

house cleaner

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sunday: 10:00 AM - 2:00 PM

Citrus Clean Co. accepts the following forms of payment: CreditCard
Yes, Citrus Clean Co. offers free project estimates.
No, Citrus Clean Co. does not offer eco-friendly accreditations.
No, Citrus Clean Co. does not offer a senior discount.
Yes, Citrus Clean Co. offers emergency services.
No, Citrus Clean Co. does not offer warranties.

Contact information

125 Garfield Ave., Penn Yan, NY 14527

http://www.citruscleanco.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
10:00 AM - 2:00 PM