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Hidden Hollow Lawn & Garden, LLC

Lawn Mower & Power Tool Repair, Knife sharpening, Generator,

About us

We Keep You Running.

Business highlights

14 years of trusted experience

Services we offer

Lawn Mowers and Equipment all Makes and Models Commercial and Residential Complete Small Engine Tune-Up and Repair John Deere Specialist & Cub Cadet Specialist Snow Blowers Tillers, Generators, UTV's, Quads, Etc. All Other Lawn & Garden Power Equipment Plus More

Services we don't offer

Automobiles.

Amenities



Accepted payment methods

Discover
MasterCard
Visa

Reviews

4.820 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
0%
3
0%
2
5%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 1-20 of 20 reviews

Steven & Cathy D.
09/2017
5.0
lawn mower repair
  + -1 more
It was fixed and works fine now
Description of Work: Chain saw had stopped functioning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Erich K.
07/2017
2.0
Not good. Misdiagnosis of regulator and carborator. After $350 have to scrap tractor and buy another.
Description of Work: Tractor engine & deck repair

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$350

Catherine D.
05/2017
5.0
lawn mower repair
  + -1 more
We decided to purchase a new one based on the recommendation. Very professional and fast.
Description of Work: Repairing lawn mower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Art C.
04/2017
5.0
lawn mower repair
  + -1 more
Fast turn around, Very pleasant and helpful. Very fair pricing. I highly recommend this plac
Description of Work: Lawnmower tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bernadette F.
09/2016
5.0
lawn mower repair
  + -1 more
Repaired as requested, on time and a reasonable price
Description of Work: lawn mower repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karlein F.
05/2016
5.0
lawn mower repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$118

Michael L.
04/2016
5.0
lawn mower repair
  + -1 more
Amazing, friendly, fast, and honest. This was one of the smoothest fixes I've ever had. Other places quoted me just to look at the mower and were scheduling 2-4 weeks out. Hidden Hallow got me in, looked at the mower, was honest about the quick/easy fix and got the mower back to me the next day!
Description of Work: Fixed the self-propel cable on my Toro push mower. Also, he went above and beyond to replace a broken stop fixture as well (without being asked)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8

Kylie S.
03/2016
5.0
lawn mower repair
  + -1 more
My self propelled mower stopped working. I brought it to Hidden Hollow and the people were very friendly. They helped me get the mower out of my car, were very up front about the possibilities and said they would give me a call in a few days. I got a call the next day with a simple fix. I also happened to buy one of their used riding mowers. They delivered it to my house and took me through how everything works. I will definitely be using them again to maintain my lawn equipment and for any future repairs.
Description of Work: Repaired a broken lawn mower and performed a routine oil change. Delivered a riding lawn mower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Tom D.
03/2016
5.0
lawn mower repair
  + -1 more
unknown
Description of Work: Completely rebuilt engine, |replaced fuel lines and filter, |and replaced battery on John Deere |lawn tractor. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$397

Sherry S.
10/2015
5.0
lawn mower repair, sharpening
  + 0 more
unknown
Description of Work: He sharpened my lawnmower blades while I waited and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15

Marjorie A.
09/2015
5.0
lawn mower repair
  + -1 more
unknown
Description of Work: I went in with a lawn mower that needed to have some welding done. They completed the work and my mower is as good as new. The repair took less than 24 hours. They were great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Mark M.
08/2015
5.0
lawn mower repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

John K.
07/2015
5.0
lawn mower repair
  + -1 more
unknown
Description of Work: Took in a very, very old chainsaw for possible repair. Got a call withing 2 days with explanation of what was wrong and recommendation that is was not cost effective to pursue, which was anticipated. Straight forward and honest. Would recommend for any small engine repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James S.
06/2015
5.0
lawn mower repair
  + -1 more
Turn around time was great and the owner was very professional
Description of Work: Tuned up and clean the carb on my John Deere self propelled lawnmower. He also replaced choke spring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Richard I.
06/2015
5.0
lawn mower repair
  + -1 more
unknown
Description of Work: I needed to get all of the gasoline out of my lawn mower so that the movers would take it to my new out-of-state house. In addition, I wanted the mower serviced for the new season. The movers were coming on Thursday, so I needed the work done right away. Hidden Hollow took the mower on Monday and returned it on Tuesday, as promised!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$114

Maryann M.
04/2015
5.0
lawn mower repair
  + -1 more
unknown
Description of Work: Spring tune-up on riding lawn mower. Have not used mower yet so can't comment on quality but I am sure it is fine. He even pointed out another problem we may have on the mower and said he would be able to fix it, when needed. Gives discount if pay cash.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

RICHARD L.
04/2015
5.0
lawn mower repair
  + -1 more
Lance was prompt,very courteous,very helpful with necessary information,delivered the completed work as promised and on time.I will use his services again.
Description of Work: Tune up Snow Blower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Scott S.
12/2014
5.0
lawn mower repair
  + -1 more
I'd recommend Hidden Hollow L & G for Service of lawn and garden equipment. I've used them for lawn mower, chain saw and leaf blower service and have always had great service and price. I would highly recommend using them if you feel you'll be over charged by the major brand companies who provide the same type of service. Highly recommended!
Description of Work: Service for Lawn and Garden Equipment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

John D.
08/2014
5.0
lawn mower repair
  + -1 more
Repairs were done and delivered as promised. It started right up and all seems OK. I will know if the repairs hold once lawn day comes and I mow the full lawn again, but its running and I believe the problem was properly diagnosed. If I recall correctly, Titus Mower wanted $30 to transport ONE WAY, which is why we looked elsewhere. I **believe** transport charges were $35 round trip. We thought this was more reasonable. We were so pleased with the speed of the repairs that we brought our in-laws powered mower to Lance and he fixed its problems the same day as well - $39 for a new belt and adjustments. (This we were able to drop off and retrieve ourselves.)
Description of Work: My riding lawn mower engine started running "rough" and eventually stalled out and would not start anymore. After replacing oil, gas, filters, spark plug, etc. I called Lance from Hidden Hollow Lawn and Garden. He picked it up Saturday morning and had it diagnosed and fixed by the afternoon. "The mounts for the rockers on the head of the machine backed out of their holes so neither valves, exhaust or intake, were opening fully." The rockers were "adjusted" and that fixed the problem. Transport, diagnosis, and repair cost $135.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Hidden Hollow Lawn & Garden, LLC
At Hidden Hollow Lawn & Garden we take pride on quick and accurate repair service at a fair price and are thrilled that you took the time to write a review. Just one note my round trip pick up fee is $48..

Arden B.
07/2014
5.0
lawn mower repair
  + -1 more
unknown
Description of Work: Picked up and delivered my riding lawn mower. realigned drive pulley and replaced the belt. Did everything in the time frame promised.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Hidden Hollow Lawn & Garden, LLC
Here at Hidden Hollow we strive on prompt efficient service at a affordable price, thank you for sharing your kind words. Lance

    Contact information

    1842 Fairport Nine Mile Point Rd. Rt250 across from the YMCA, Penfield, NY 14526

    http://Hiddenhollowlawnandgarden.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 2:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Lawn Mower & Power Tool Repair,
    Knife sharpening,
    Generator,
    Natural Gas Lines,
    Rentals - Equipment,
    Electrical

    FAQ

    Hidden Hollow Lawn & Garden, LLC is currently rated 4.9 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 10:00 AM - 2:00 PM

    Hidden Hollow Lawn & Garden, LLC accepts the following forms of payment: Discover,MasterCard,Visa
    No, Hidden Hollow Lawn & Garden, LLC does not offer free project estimates.
    Yes, Hidden Hollow Lawn & Garden, LLC offers eco-friendly accreditations.
    No, Hidden Hollow Lawn & Garden, LLC does not offer a senior discount.
    No, Hidden Hollow Lawn & Garden, LLC does not offer emergency services.
    No, Hidden Hollow Lawn & Garden, LLC does not offer warranties.
    Hidden Hollow Lawn & Garden, LLC offers the following services: Lawn Mowers and Equipment all Makes and Models Commercial and Residential Complete Small Engine Tune-Up and Repair John Deere Specialist & Cub Cadet Specialist Snow Blowers Tillers, Generators, UTV's, Quads, Etc. All Other Lawn & Garden Power Equipment Plus More
    Automobiles.

    Contact information

    1842 Fairport Nine Mile Point Rd. Rt250 across from the YMCA, Penfield, NY 14526

    http://Hiddenhollowlawnandgarden.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 2:00 PM