Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Goodwill Plumbing & Heating

Plumbing, Drain Cleaning, Wells and Pumps,

Business highlights

Emergency Services Offered

Amenities

Warranties
Yes
Emergency Services
Yes

Reviews

5.026 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 26 reviews

Pete L.
08/2018
5.0
plumbing
  + -1 more
Very good. Toilet was installed in about 1 hr and worked perfectly, no leaks. He even put the old toilet in the new one's box and moved to the garage. would hire again for any plumbing work.
Description of Work: Install toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shirley R.
07/2017
5.0
plumbing
  + -1 more
They are terrific. The price was perfect. We have always used them. They have always been on time, polite, called back within a reasonable length of time, show up when they are going to , and they do what they say. I would absolutely use them again.
Description of Work: They replaced a faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Christa F.
07/2017
5.0
plumbing
  + -1 more
Mike and Chris did a great job fixing the leak in our tub and then replacing the fixtures. While there they also looked at the old stack so they could give me a quote. I later hired Mike to come back and he replaced the stack with a new PVC one. On both visits they were on time, courteous, willing to answer questions I had and they did the work quickly and professionally. They also responded to my initial phone requests quickly. I would certainly hire them again.
Description of Work: Bathroom tub leak, then a basement stack replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

william C.
01/2017
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$750

joan C.
09/2016
5.0
plumbing
  + -1 more
Mike called me back within minutes, determined the job wasn't urgent (the drain was slow, not stopped completely), and scheduled the work the following morning. He and his helper arrived in good time. Before sending a snake down the pipe, Mike asked to see the basement to assure himself there wasn't anything that would be subject to damage -- that struck me as knowledgeable and careful. The basement checked out, he put the snake down and cleared several small blockages. Summary: speedy service, professional, pleasant, upbeat, got the job done, no complaints, will call him again. (He even took his shoes off.)
Description of Work: Clearing a clogged kitchen sink drain.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Philip S.
09/2016
5.0
plumbing
  + -1 more
It went very well. Mike showed up on time and was a patient listener. What I found most impressive was his effort to REPAIR something before concluding that its replacement was necessary. Not only that, when I asked him about bigger jobs others had told me were critical, such as replacing old cast-iron pipe, he calmed my apprehensions by describing the trouble signs that would warrant concern and showing me they were not there. Because of this concern for avoiding unnecessary and costly work, Goodwill is at the top of my list when it's time for bigger jobs such as bathroom renovation.
Description of Work: We needed a leaky bathroom faucet and a rattling pipe fixed. Mike replaced the faucet and put a strap on the vibrating pipe. Missions accomplished.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$243

joan C.
01/2016
5.0
plumbing
  + -1 more
As in our previous calls to Goodwill Plumbing, Mike got back to us right away and was able to come first thing the next morning. He replaced the toilet's "innards" (flapper, etc.) so it's working fine for our tenant. Mike diagnosed the problem quickly and made the repair cleanly and professionally. Very happy! with these fellows, they know their stuff.
Description of Work: Fixed toilet that wasn't flushing properly.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

joan C.
01/2016
5.0
plumbing
  + -1 more
Our downstairs tenant noticed a bulge in her ceiling. Mike and his father responded quickly to our call. They diagnosed the problem as a leaky upstairs toilet that was allowing water to build up below. They reset and caulked around the toilet. It didn't take them long, and they didn't leave any mess. After getting the downstairs bulge in the ceiling plastered over we haven't experienced any further problem, so the Goodwill guys diagnosed it correctly and got the leak stopped. Kudos on a tricky job that turned out great. This was our first call to Goodwill but it hasn't been the last, they've earned our trust.
Description of Work: Reset a toilet to prevent leaking into ceiling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

joan C.
01/2016
5.0
plumbing
  + -1 more
Goodwill's name says it -- Mike responded to my call very promptly, showed up when he said he would, also very promptly, and got the job done beautifully. Nice guy, easy to do business with. I will absolutely call him again.
Description of Work: Installed new kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$232.2

Rory H.
12/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$125

Devin S.
09/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: "They resolved our problem quickly and efficiently. The price was very reasonable. We were very happy with their work, and would call them again if needed."
Rating CategoryRating out of 5
Yes, I recommend this pro

Shirley R.
08/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Fixed a powder room that had old, tricky, do-it-yourself plumbing. Done quickly with reasonable cost.
Rating CategoryRating out of 5
Yes, I recommend this pro

Shirley R.
01/2015
5.0
plumbing
  + -1 more
He is fantastic. They are very sensitive. Their prices are right. They do what they said they're gonna do and when they said they're gonna do it. It is amazing. They are absolutely very professional.
Description of Work: I used Goodwill Plumbing & Heating. They installed a hot water line to the outside of our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

william C.
11/2014
5.0
plumbing
  + -1 more
Mike and his son provided me with a catalog from which to choose the sink and faucet. They ordered my choices and installed them quickly and professionally. I have used Mike several times over the years (hot water heater, disposal installation, miscellaneous drain issues, etc.). I wouldn't think of using anyone else.
Description of Work: Ordered and installed kitchen sink and faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Adam H.
06/2014
5.0
plumbing
  + -1 more
reasonable given cost of supplies. a family operation. i've had them back to do other work
Description of Work: replace all outside bibs to no freeze.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Debra M.
06/2014
5.0
plumbing
  + -1 more
The owner, Mike, and his son, Mike, were able to schedule an appointment very quickly, were punctual and quickly diagnosed the problem. They had to come back a day later after we bought a new faucet and it was installed. It was a small job, but important. The men were pleasant and professional. I would certainly rely upon them in the future.
Description of Work: Diagnosed the leak in our bathroom sink and installed a new faucet. He also fixed the tub drain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Betty Ann M.
06/2014
5.0
plumbing
  + -1 more
Mike was on time. Looked at my issue and knew exactly what needed to be done. The price and workmanship were excellent. He was done in no time.I would use him again.
Description of Work: Mike came and changed a seal on my toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$87

Rory H.
04/2014
5.0
plumbing
  + -1 more
Very smoothly. Mike had it diagnosed over the phone and came at the end of one of his days. He was correct with his diagnosis and the problem was fixed quickly. I'd say it took less than an hour!
Description of Work: Changed the gasket beneath an older toilet that was leaking into basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Sharon M.
07/2013
5.0
plumbing
  + -1 more
The work was done cleanly and quickly
Description of Work: Mike did a mix of things: disconnected a water softener and plumbed around it, installed new kitchen sink and garbage disposal, and re-plumbed the dishwasher to remove an obnoxious water hammer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

william C.
07/2013
5.0
plumbing, drain cleaning
  + 0 more
Mike came the day after I called, did the job and cleaned up after himself. I have used Mike many times and wouldn't even think of calling another plumber.
Description of Work: Snaked clogged kitchen drain and installed new disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Shirley R.
11/2012
5.0
plumbing
  + -1 more
Would gladly refer them and use them again.
Description of Work: They installed a gas line to power our new gas fireplace insert. They were: on time, cleaned-up, finished early and even came back the next day to restart my hot water heater (the pilot light went out when the gas was diverted to the new line). Very nice people to work with. Would gladly refer them and use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,780

Amy S.
09/2011
5.0
plumbing, wells
  + 0 more
They are very reasonably priced for the quality of service. They clean up after themselves, they are reliable and courteous - and they do great work. They always showed up on time and I never had them cancel or postpone anything. I don't really remember exactly how much everything was each time I had them here, I just remember always feeling like it was a fair price for the services. I will absolutely use them again in the future.
Description of Work: I have had Goodwill do lots of work at my house over the years - sump pump replacement, water pressure valve replacement, refrigerator water line, toilet installation faucet and shower installation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Susan D.
09/2011
5.0
plumbing
  + -1 more
Great! I've relied on Goodwill Plumbing for years for routine services, so when the bathroom needed remodeling, my first phone call was to Mike Gruttadaro. He was already familiar with the room and the house, which made for a good start. He came over with his friend Jake, the tile and carpentry guy he calls in for jobs that involve more than plumbing. They talked me through the project, recommended materials, directed me to showrooms for fixtures and tile, and gave a very rough estimate of the potential cost range. They insisted on NOT starting until all materials had been ordered and delivered, and they promised that they would be the ones doing the work, not a series of subcontractors. I signed a final detailed contract including final cost for materials and labor, orders were placed, and work started after everything was delivered to my home. Throughout the project, I was impressed by their meticulous attention to detail, their high standards, and their on-going communication -- with each other and with me. As can be expected in an old house, floors and walls were crooked, and there were a few surprises along the way, but they were excellent problem solvers. They were also good people -- punctual, pleasant, honest, respectful of me and my house. Work was completed on time and on budget. Everyone needs a good doctor, dentist, lawyer, car mechanic . . . and plumber. I'm very glad to have Goodwill Plumbing in my circle of support!
Description of Work: Bathroom remodel in 1940's home. They totally gutted the old master bathroom and replaced everthing -- plumbing, fixtures, tile, lights, fan, ceiling, walls, floor, everything!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Paul S.
04/2011
5.0
plumbing
  + -1 more
Excellent........would hire him in a minute!!
Description of Work: We had new granite and sink installed in the kitchen. Mike Gruttadaro and his son installed all new drain pipe for my new sink & garbage disposal. Excellent work. Very professional, very courteous. Last year he also replaced the main shower valve in my master bath. He is the best and I will definately use him again. Reasonably priced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

KATHY S.
07/2010
5.0
plumbing
  + -1 more
I've called Mike twice. Both times, he has been very responsive, quick, neat, professional and very reasonably priced. He is a nice guy and feel very comfortable having him in my home.
Description of Work: A toilet was reseated. Previously, Mike fixed a faucet, replaced a sump pump and fixed a drain leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135
    • 1(current)
    • 2

Contact information

3390 Atlantic Ave, Penfield, NY 14526


Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Wells and Pumps,
Drain Pipe Installation

FAQ

Goodwill Plumbing & Heating is currently rated 5 overall out of 5.
No, Goodwill Plumbing & Heating does not offer free project estimates.
No, Goodwill Plumbing & Heating does not offer eco-friendly accreditations.
No, Goodwill Plumbing & Heating does not offer a senior discount.
Yes, Goodwill Plumbing & Heating offers emergency services.
Yes, Goodwill Plumbing & Heating offers warranties.

Contact information

3390 Atlantic Ave, Penfield, NY 14526