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Blake Miller Lawn & Landscape

Snow Removal, Lawn and Yard Work, Landscaping,

About us

Blake began the business as a teenager and has carried his vision to where it is today. At BMLL we offer a wide variety of lawn maintenance services as well as full design and build capabilities. The staff at Blake Miller Lawn and Landscape ensures the client is given the most high quality product and service the Rochester landscape community has to offer.

Services we offer

Landscaping - design & installation, new lawns, sod, fertilizer & weed control, tree & shrub maintenance, mulch, patios & walkways, retaining walls, decorative stone, poolscaping. Snow removal.

Reviews

3.337 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
46%
4
3%
3
11%
2
5%
1
35%


Rating CategoryRating out of 5
quality
3.2
value
3.6
professionalism
3.3
responsiveness
3.2
punctuality
3.3
Showing 1-25 of 37 reviews

Thomas L.
08/2022
5.0
landscaping, lawn service
  + 0 more
It went great. They were timely and when needed adjusted their schedule according to the weather. I have been using this service for 5 years.
Description of Work: Leaf removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Kathy C.
07/2020
4.0
landscaping, hardscaping
  + 0 more
The one and only contractor we contacted to design and build our outdoor space! We were impressed from the beginning with the designer's attentiveness to our needs/wants and proposed design. Our project is nearly complete and overall we are quite happy with the results. We recommend Blake and team; good craftsmanship, talented crew, professional interactions and responsive.
Description of Work: Deck, Patio and Landscaping

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Neal W.
12/2019
5.0
lawn service, snow removal
  + 0 more
This service is part of the annual multi-part yard and property fall clean-up and winter readiness. Job was performed was completed as described and earlier than expected!
Description of Work: Clean out gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Neal W.
10/2019
5.0
landscaping
  + -1 more
This is part of their fall clean-up service. Like all the other services Blake Lawn and Landscapes perform for me, their work is exemplary.
Description of Work: Fall Pruning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tammy C.
09/2019
5.0
snow removal
  + -1 more
Awesome!!! Always reliable and my driveway was clear before I needed to leave for work.😊
Description of Work: Snow plowing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Linda D.
05/2019
5.0
lawn service, snow removal
  + 0 more
Awesome service, attention to detail. Extremely professional
Description of Work: Lawn mowing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Gregg W.
01/2019
5.0
snow removal
  + -1 more
They are very responsive and punctual and do an excellent job
Description of Work: Snow removal

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dennis F.
09/2018
5.0
snow removal
  + -1 more
I sent a request for a quote and received a response within a few hours. The contract clearly stated the cost, offered different payment methods and was in plain English.
Description of Work: snow plowing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donna G.
06/2018
5.0
lawn service, snow removal
  + 0 more
Perfect. Looks great. We are moving to another mall project with them soon.
Description of Work: Neighborhood Mall Cleanup and Maintenance.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patty A.
04/2018
5.0
lawn service, snow removal
  + 0 more
I have been using Blake Miller for many years for lawn rolling, aeration, overseeding & snowplowing. Great company!
Description of Work: Lawn rolling & aeration

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Neal W.
04/2018
5.0
lawn service
  + -1 more
The yard clean up is a noticeable improvement (unlike the snow outside my window). I was surprised they came out, with blowers clear the debris and dispersing the water. I know if I need any additional work they're dependable,
Description of Work: Spring cleanup

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donna G.
04/2018
5.0
landscaping, lawn service, lawn treatment, tree service
  + 2 more
The work hasn't begun as yet but wanted to comment on the professionalism of providing our neighborhood association with a quote. Josh, from Blake Miller, met me and we walked thru the mall noting things that needed done. He sent me a proposal right on target for our needs but did need minor revision based on stages of the work for completion. He was willing to accept our preference for stages and also deposits for work to be completed (some needed upfront deposit and others will be billed after completion). He listened well, quote was detailed and professionally presentable and he was efficient.
Description of Work: Landscaping and Maintenance for a Neighborhood Street Mall

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,000

Steve M.
02/2018
5.0
landscaping, lawn service, lawn treatment, snow removal, hardscaping
  + 3 more
Very professional from start to finish. They came up with a great design and paid attention to all of the details. I am very particular and I felt comfortable through the entire job. My family and I are more than satisfied with the result. We did meet with a few other companies but chose Blake Miller based upon their design and attention to detail. Glad we did and highly recommend.
Description of Work: New landscape

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

shelli W.
11/2017
1.0
lawn service
  + -1 more
HORRIBLE. Advertised one price, charged us another. Tried to discuss and come to an agreement. NO WAY, Blake would not have it. Ended contract and sued us for about 1500.00
Description of Work: Summer lawn service

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$1,500

John F.
03/2017
1.0
landscaping
  + -1 more
Horrible, my wife and I did a full year out project in out backyard to put in an In ground pool. Blake Miller accounted for 10% of our whole project cost (which was $6,000h but 100% of our headaches. Then the owner BLAKE MILLER tried to charge me $1,200 over the original $7,000 contract. Don't use this company.
Description of Work: Landscaping. New trees, stone etc.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Brian K.
02/2017
3.0
snow removal
  + -1 more
They did a lack luster job of plowing and only plowed about 2/3 of the driveway. The driver made one pass up the middle of the driveway and despite their being reflective markers to indicate the boundaries of the driveway left about 1.5 feet on each side unplowed. Additionally the plow left about 3 feet in front of my garage unplowed. I called to complain several times and each time I was brushed off and told they would tell the driver, but the service did not improve in subsequent visits. I was told they don't get close to the garage because garage doors are expensive to replace. I understand that concern, but if three feet is the closest their drivers can get, they may want more experienced and practiced plow drivers. I have had plow contracts with other providers in the past and they never stopped that far from the garage. I would not recommend them and definitely won't hire them again.
Description of Work: I hired Blake Miller L&L to plow my driveway and the driveway at my rental property.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0


Philip W.
11/2016
1.0
snow removal
  + -1 more
An Inquiry and check was sent for potential service. I followed up with several calls after the original call to tell them of my interest of their service. Some calls were not answered and a message was left. On four occasions I spoke with individuals and one led me to believe that I would receive service. On another occasion someone told me that they could not find my information. The last day I spoke to a representative who must have contacted her supervisor, because he contacted me later that day via e-mail to tell me that the service for my area was full. In my opinion this company has poor communication and organization skills. I would not recommend or use. Check was sent, but not cashed.
Description of Work: Snow Removal.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Sheila M.
08/2016
1.0
lawn service
  + -1 more
I am writing to the attorney general right now regarding this service. It was horrible service. They failed to perform to the terms of the contract. They were late, did not provide the service contracted for, and then sent me to three different collection agencies when I refused to pay the balance of the contract. I wrote to them initially trying to resolve our dispute. I have called and they don't return phone calls, I responded to the credit agencies, two of which dropped Blake Miller altogether, and the third agency continues to pursue. So I have gone to the Better Business Bureau and have been exonerated by the Better Business Bureau. The business is rated an F by the Better Business Bureau and there are currently 21 complaints against them. The business bureau has advised me to go to the attorney general. My credit rating dropped because of going to collection. There are also other complaints on Angie's List.
Description of Work: I used Blake Miller Lawn & Landscape for lawn services.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$700

Clinton B.
02/2016
1.0
snow removal
  + -1 more
Terrible. I feel like Blake's boys lied to him. And that Blake would not honor the agreement I had with them. I look for service companies to "do the right thing" and they'll gain my respect forever. Blake clearly doesn't want our business, which is his choice. I only wish they'd have said that in the beginning. Will never recommend or use Blake Miller Landscraping.
Description of Work: Sent in contract for "per plow" basis. Spoke to both Josh and Rick. I was assured that I would be plowed. Called again and asked for stakes, and was assured that they'd be around in a week or so. Nothing. Then big snow comes the third week of January. Nothing. I call back and speak to Blake. Apparently his boys haven't given the boss the whole story. By now it's Jan 25th. Blake offers a full year contract for $280.0 and no per plow service.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0


Victoria D.
12/2015
3.0
landscaping, lawn service, lawn treatment, snow removal, tree service
  + 3 more
The weekly mows were adequate, though they never did a very good job of blowing clippings of my porch and patio, it was serviceable for the $32/week we were paying. The healthy lawn pest control, fertilization, etc was outsourced to another provider, something Blake Miller never mentioned. I actually liked the third party folks, Highland, who are apparently in a dispute with Blake Miller over non-payment. The price was a bit steep, but as I like to bundle services for convenience, it was worth it to me to find an all in one business. (hence my disappointment over the sub-contracting) I just got my bill for this year's fall cleanup: $520! In past years, I've paid no more than $250 for such service. Our lot is .75 acres, we have no flower beds or shrubbery and minimal trees. This is too much, and I was given no indication that it could run this high. I have paid this bill today, but am deeply upset by it. Finally, the customer service with Blake Miller is terrible. When I sent in my 2015 contracts , I requested that my lawn me mowed later in the week than in 2014, when they came on Tuesdays. When I was assured this was possible, I pre-paid the entire season. When the mowing started, the came on MONDAY. exactly the opposite of what I had requested and was assured would happen. Calls and emails to Blake went unreturned. Since I had paid for the season, I decided to simply ride it out and find a new provider for the 2016 season. However, after hearing from Highland Lawn about their issues with Blake, and then receiving that ridiculous bill for my fall clean up, I felt compelled to post here and on other social media sites to share my experiences.
Description of Work: I contracted with Blake Miller Lawn & Landscape for lawncare services at my home for both the 2014 & 2015 seasons. This included weekly mowing, healthy lawn services, fall and spring clean ups.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
4.0

$2,000

SHelli W.
10/2015
1.0
snow removal
  + -1 more
Would not compromise at all. Horrible experience.
Description of Work: They mowed the lawn 1 time. Disputed the amount agreed upon. Discontinued service and charged entire summers contract. Horrible!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$300

Jennifer L.
07/2015
3.0
snow removal
  + -1 more
I was extremely disappointed with the quality of service we received. Not only were we repeatedly not plowed when we should have been (snow depth above 3 inches), but when we were plowed the service was performed in a sloppy manner. On one occassion during a bad storm they were so late getting to my house that I couldn't get into the driveway. I don't expect them to be perfect, and i understand bad weather causes delays, but what is the point of paying for a plow service if I can't get into my drive way at all times?
Description of Work: Snow plowing

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$250

Sarah & Judy L.
02/2015
1.0
snow removal
  + -1 more
As I explained under,"what did the provider do" he did the most miserable job and I would advise anyone who is thinking of hiring Blake Miller not to never hire him. I would love to fire him, however, he insisted we sign a contract, which we never had to do with our last plow man, and he refuses to return the money, he insisted we pre-pay for the entire season. Because we had such excellent service before ,it simply never occurred to us how badly Blake Miller would turn out to be. So our only recourse is to warn anyone else who is considering hiring this man, not to do it.
Description of Work: he was hired to remove snow from our driveway. All he has done all winter is 1/2 of the driveway. There is a small chevy that is usually in the driveway because there is no room in the garage. I have phoned to ask if he could simply phone to tell us when he is coming, and was told "it is illegal to phone and drive". We park this car all the way on the side in order for him to at least plow 1 side of our driveway. Instead he only plows 1/2,though he could easily plow all the way to the garage door. As for phoning us to tell us he is on his way-when he leaves his last job he would NOT BE DRIVING, and in the past that is exactly what our last man did. Unfortunately the man who did our driveway in the past gave up his plowing business.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$300

Margaret B.
02/2015
5.0
snow removal
  + -1 more
He's remarkable. I've referred all the neighbors to him. This year, he's sending out emails when to expect them to come out. And, if I call and ask for a clean up plow he will come right out. He's worked out extremely well.
Description of Work: Snow removal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112

Shawn C.
01/2015
1.0
snow removal
  + -1 more
I attempted to contact Blake Miller Lawn & Landscape on 3 separate occasions to discuss the possibility of contracting with them for snow removal services. I called and left vm's requesting a call back on both 12/11 & 12/12, and I also filled out their online request form for a quote for snow removal services on their website. Nobody ever bothered to contact me back despite my multiple attempts to reach them and the multiple messages left. In my opinion, a company that doesn't even have the professional courtesy to return phone calls or respond to requests submitted via their own website is a company that doesn't care about it's brand- and a company that doesn't care about it's brand isn't likely to care about their customers or the quality of their work.
Description of Work: I attempted to contract with Blake Miller Lawn & Landscape for snow removal services

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

    • 1(current)
    • 2

Contact information

2343 Penfield Rd, Penfield, NY 14526

www.blakemillergroup.com

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Snow Removal,
Lawn and Yard Work,
Landscaping,
Lawn Fertilization & Treatment,
Pavers and Hardscaping,
Tree Service

FAQ

Blake Miller Lawn & Landscape is currently rated 3.3 overall out of 5.
No, Blake Miller Lawn & Landscape does not offer free project estimates.
No, Blake Miller Lawn & Landscape does not offer eco-friendly accreditations.
No, Blake Miller Lawn & Landscape does not offer a senior discount.
No, Blake Miller Lawn & Landscape does not offer emergency services.
No, Blake Miller Lawn & Landscape does not offer warranties.
Blake Miller Lawn & Landscape offers the following services: Landscaping - design & installation, new lawns, sod, fertilizer & weed control, tree & shrub maintenance, mulch, patios & walkways, retaining walls, decorative stone, poolscaping. Snow removal.

Contact information

2343 Penfield Rd, Penfield, NY 14526

www.blakemillergroup.com