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"The visit to my home in West Hartford was a nice affair. The technician explained everything. He even mentioned that I had to get a plumber to remove the sink away from the wall, so the work could be done to repair the window and wall area, but I did not hear him mention that I had to pull permits. The problem with this permit pulling issue is that I never initiated the pulling of permits, and this also is a red flag for me. The pulling of a permit should always be done by the contractor who is doing the job. It ensures that the permit pulled is to code. It ensures that the permit pulled follows local ordinance and CT. laws and statutes regarding construction, and that also includes consumer protection mandates in the State of Connecticut. Having me pull the permit to allow the CT. Basement Systems to do the work is a big, red flag, and it can result in my home owner's policy being cancelled if the permits are pulled either after the fact, or the permits pulled do not line up with the inspection process. I can also be fined by the town for pulling permits after the fact too. I've had my furnace replaced. The plumbing company who replaced the furnace followed state law and guidelines. Especially, since funding provided through a loan from a Credit Union chosen by the State of Connecticut ensured that permits were pulled correctly, legally. The same applies to my roof being replaced. The roofing company pulled the permit. Having a customer whom you are charging in excess of $20,000 to pull a permit is putting that customer in legal jeopardy, which is unacceptable. If I sell my house, and I had the work done in my basement, and the permits were pulled by me. The person who bought my house could sue me for an incorrectly pulled permit. How would I answer questions from the town about the technical aspects of the job, which should be handled by the contractor directly? Why introduce another layer of bureaucracy that slows down communication? Have the contractor pull the permit, so that the contractor and the municipality, town or city can communicate directly, and the pulling of the permit is done correctly and legally. How would I know, when the town should be doing an inspection during or while the job is being completed or after the job is completed? This should never be a requirement of the customer to pull the permit for a job to be done. The tech who visited my home mentioned that I had to hire a plumber to move a basement sink, but they did not mention about pulling of permits, but I went and re-read the quote again, and it is at the bottom of the quote page under "Customer Will" that states not only hiring of the plumber but also pulling permits and scheduling inspections. I did not have this job financed by CT. Basement Systems. I, instead, decided to get a home equity loan. If I did not get the home equity loan, then decided to go with CT. Basement Systems financing, then I would be screwed. The best thing I did was slow the process down, seek my own financing, and ask larger, bigger, deeper questions that prevented me from making a mistake by allowing this work to be done."

"Hector and his team were great. Highly recommend! Quality work and reasonably priced. I intend to use this company again."

"We were very pleased with the job performed. Helio's team expanded and renovated our small master bathroom. We took out a large closet and converted it into our shower. Once started, they worked quickly and efficiently. We did have a few small hiccups, namely using our garage to cut tiles and mix thinset, which created an exorbitant amount of dust coating my tools, bikes, and anything else that was stored in the garage. We also had an issue with the cleanliness of the home after some of the workers left, however, after we brought it to Helio's attention, he made sure to tell the team to do a better job moving forward. Contract was a little confusing, so I would encourage many questions to clarify things ahead of time such as timeline for selecting certain items, confirming when the next payments are due etc. All in all, we're pleased with the project and how it turned out."

"It hard to overstate how wonderful an experience my family had with Hire Her Home Improvement. Angela and her team were consummate professionals from our first contact to when the job wrapped. Angela (the owner) was impressively responsive, collaborative and spoke frankly about what work was feasible, what would be challenging and what things would cost. Her friendly, frank and collaborative nature made me trust her immediately. We had planned to start the attic renovation in mid March but a slot opened up in her schedule and we wound up starting six weeks early. The first thing that caught my attention was how prompt they were. If the start time was 8am, they would be outside at 7:55. As a professional project manager, that really made me happy. Angela’s crew (Jason and Steve) and the subcontractors were all expert craftsmen and worked efficiently, collaboratively and took wonder care to protect the rest of my home. One instance I want to call out was how one day I was delayed in coming home from running an errand. While I was out, the work wrapped for the day but Jason didn’t have a key lock the house. So Jason had the rest of the crew go home and he waited on my porch until I got home. I was just blown away. Last but not least, I want to talk about the work. They took a completely unfinished uninsulated 350 sq foot space in my attic and turned it in to a fantastic office space that’s quickly become my favorite room in the house. Everything was beautifully finished and every detail was considered. On her final walk through, Angela ever saw a few small things that she wanted to push further and had the crew come back and make a few tweaks. From start to finish the whole project took just over three weeks. Friends, if you’re looking to have anything done to improve your home. Look no further than Hire Her Home Improvement. You’ll be glad you did."

"Hiring a contractor can be challenging. Let me simplify the process for you. Hire Above & Beyond Contracting for your next home project. Bud and his team just renovated our basement and we couldn’t be more satisfied with the experience. They turned our cold, dark basement into a bright entertainment room with a sports bar. They brought our vision to life on schedule and on budget. Bud is extremely talented, knowledgeable and responds to text messages within minutes. When he tells you that he’ll be at your house by 8:00 AM, he’ll be there at 8:00 on the dot. He truly cares about the quality of his work and treats his projects as if they were being done within his own home. After spending 4 months working with him, Bud isn’t just our contractor for the next project…he’s a friend."

"We hired Dave last year for a major remodeling project and were incredibly pleased with the result. His approach of bringing on his crew to review the plans on site led to a very accurate estimate which minimized surprises. When we started out he said he'd have people working on site 5-6 days a week and that was absolutely true - work was constantly progressing and he was in constant communication with us each week to lay out the plan and what to expect. Every day we love our new home more!"

"Great experience! The renovation that their crew did exceeded our expectations in every way. They were knowledgeable, efficient, and dedicated to delivering the highest quality. We love how the space looks now – it’s exactly what we envisioned!"

"C&C completely gutted and renovated our hall bath and partially redid the master bath. The work included repair to downstairs ceilings, painting, as well as replacement of numerous doors, and replacing hardware in other rooms. I cannot say enough good things about this company and crew. They did impeccable work, were patient and helpful when materials delivered incorrectly and immediately helped us figure out solutions that turned out better than our original plans. They were respectful in our home, did amazing daily cleanup and the end result exceeded our expectations, which is not easy to do. Their estimate was spot on, no up-charging or hidden costs and the job was finished two days earlier than estimated. C&C will be our first choice for all our future renovation plans!"

"It was a quality job done for a fair price range."

"American Pioneer has renovated 90% of my home over the past 10 years and has always done a great job. The price for the work has always been reasonable and the price quote at the start of the job is the price paid at completion. They show up when they say they will be there and stay until the job is finished. The work product is always top quality which is why we’ve used them to renovate almost every aspect of our home. I would highly recommend their services."