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METRO-AIRE CORP

Heating and Air Conditioning

About us

Metro-Aire, Inc. is an owner run company with 10 employees. We have been in business since 1988. We service and install for both residential and commercial accounts.

Business highlights

37 years of trusted experience
Emergency Services Offered

Services we offer

BOILERS, WATER HEATERS, FURNACES, CUSTOM PLUMBING & HEATING, HEAT PUMPS, AIR CONDITIONING, HEATING & COOLING PRODUCTS.

Amenities

Warranties
Yes
Emergency Services
Yes

Reviews

4.712 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
25%
3
0%
2
8%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 1-12 of 12 reviews

Harriette D.
05/2020
5.0
heating & air conditioning/hvac
  + -1 more
Good, I have been using them since 1999.
Description of Work: replaced my hvac system
Rating CategoryRating out of 5
Yes, I recommend this pro

Ivan K.
10/2019
5.0
heating & air conditioning/hvac
  + -1 more
Great. Fair pricing, and excellent work, performed on schedule. Highly recommend.
Description of Work: Replacement of furnace and A/C condenser

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Cary E.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
Called difference places in mid May and Metro-Are was able to fit me in within a week vs. 6+ weeks out. Their technician, Steve, was friendly, professional and knowledgeable. He answered my questions and told me how to maintain my central a/c system properly. He noticed that my condenser were missing brass schraeder caps for the valves that the original installer, Res-Com's technicians, failed to provide or noticed during their complimentary annual maintenance so he gave them to me free of charge. Lesson, don't let original installer self-police themselves! Metro-Aire charges a fair and reasonable rate. Unlike others, they do NOT charge for travel time to you. Highly recommended company!
Description of Work: Central A/C cleaning/maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Virginia K.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
The heating system stopped working on the first floor of our home yesterday. We called John after finding him on Angie's List, and he called us back within the hour and came to look at our issue 60 minutes later. John determined it was a frozen pipe after he checked our equipment. Unfortunately, there was nothing he could do at the time to help us. However, we were happy that he was able to tell us nothing was wrong with our boiler, etc. We had to pay for John's visit to the home but that is certainly expected. What we really liked is that even though John couldn't fix our issue last night, he offered us a great solution to keep the pipes from freezing in the future. We're going to call him and ask him to come back and do that work for us.
Description of Work: House visit to diagnose our boiler and pipes for a heating problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

John M.
01/2016
2.0
heating & air conditioning/hvac
  + -1 more
I got a reference from another local contractor. It took some back-and-fourth to schedule, but John came out to look at my property on December 3rd. He was knowledgable and friendly and suggested bosch greenstar boilers, based on his experience. So a good start, I was encouraged. Unfortunately that's where it ended. Since then I have called numerous times over several weeks requesting the estimate (it's now January 15th) , but whenever I call I just get an answering service and never get any calls back when I give them my name and number. I hate to write a bad review, but this experience has been very frustrating and I cannot imagine working with a company that cannot be reached reliably.
Description of Work: I wanted an estimate for installation of two new gas boilers.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
2.0


Diana S.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Everyone I dealt with was extremely professional. Calling the office and speaking with the secretary (sorry I forget her name) for scheduling and follow up was extremely pleasant. She called to let me know that Steve was running late due to a complication with his prior appointment, and when I told her I needed to run out for a few minutes it wasnt a problem at all! I was expecting to be told if I wasnt there when he showed I would have to reschedule, but sure enough Steve was here waiting for me when I got back. |I was expecting to get hit with a huge repair since we had the unit had not been working since last season, and it had been cleaned and serviced previously with no improvement. Steve looked at it, had it fixed and was on his way in under and hour! And the bill was completely reasonable. |Everyone I dealt with was friendly, professional and honest. No one will touch my AC unit again! I will refer them to anyone who needs AC service. |Thank you again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Patricia H.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert F.
06/2014
4.0
heating & air conditioning/hvac
  + -1 more
The service tech was on time, very courteous and generally professional. He was reasonably quick, and responsive to my sometimes detailed questions. Seemed knowledgeable and proficient.
Description of Work: Regular seasonal check and maintenance: replace filters, check A/C system pressure, inspect contactor, interior and exterior coils, fittings, test unit efficiency, etc.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Lauren M.
08/2011
4.0
heating & air conditioning/hvac
  + -1 more
They seemed fine. We picked somebody that we liked better but there was nothing wrong with them. They didn't provide an estimate in writing; it was only verbally over the phone whereas the other contractor gave us a written estimate. They got back to us quickly because we told them we were going to be making a decision in a few days.
Description of Work: We got an estimate from Metro Aire to replace our central air conditioning unit.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

ROB S.
06/2010
5.0
heating & air conditioning/hvac
  + -1 more
Great...see above.
Description of Work: I have had a service contract with this company for five years for the HVAC equipment in my home. The cost is a bit over $300 per year which includes two routine maintenance visits annually. If something goes wrong between these visits, they show up quickly and fix it and and they only charge for parts (which are 10% off list.) Frequently, no parts are needed, so there is no charge. They are professional and very responsive. In the five years they have been coming, I only had one problem, fairly small, with a repairmen. The owner, John, was quick to rememdy the situation and went out of his way to make things right. A minor shortcoming is that office hours are fairly restricted. If you call at other times, you get an answering service. However, if it's an emergency they pass your number along to John and he calls you back quickly. If it's something routine (like scheduling a maintenance visit), then the office calls you back later that day. Amount spent is my rough estimate of what I have spent on 5 years of service contract plus parts as needed. I highly recommend this firm.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

CAROL Y.
02/2006
5.0
heating & air conditioning/hvac
  + -1 more
I THOUGHT THEY WERE VERY GOOD BUT ALSO QUITE EXPENSIVE. THEY WERE VERY GOOD BECAUSE THEY WERE RESPONSIVE AT A TIME WHEN A LOT OF PEOPLE WERE TRYING TO GET SERVICE. OTHERS TURNED US DOWN, BUT I KNOW I PAID 200 DOLLARS OVER A MORE LOCAL FIRM.
Description of Work: OUR FURNACE SUSTAINED SOME DAMAGE BECAUSE OF A POWER OUTAGE. WE HAD SOME PROBLEMS. THEY WORKED ON THAT.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

12/2005
4.0
heating & air conditioning/hvac
  + -1 more
THEY ARE PRETTY FAIR IN PRICE, AND THEY DO PRETTY GOOD WORK FOR THE MOST PART. HEY HAVE DONE WHAT THEY HAVE PROMISED TO DO AND KEPT MY HEATING SYSTEM IN GOOD REPAIR. THEY LACK A LITTLE IN RESPONSIVENESS, BUT THEY MAKE UP FOR IT IN OTHER AREAS.
Description of Work: THEY PUT IN A NEW FURNACE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

    Contact information

    122 N Broad Street, Peekskill, NY 10566

    metroaire.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    METRO-AIRE CORP is currently rated 4.7 overall out of 5.

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 5:00 PM

    No, METRO-AIRE CORP does not offer free project estimates.
    No, METRO-AIRE CORP does not offer eco-friendly accreditations.
    No, METRO-AIRE CORP does not offer a senior discount.
    Yes, METRO-AIRE CORP offers emergency services.
    Yes, METRO-AIRE CORP offers warranties.
    METRO-AIRE CORP offers the following services: BOILERS, WATER HEATERS, FURNACES, CUSTOM PLUMBING & HEATING, HEAT PUMPS, AIR CONDITIONING, HEATING & COOLING PRODUCTS.

    Contact information

    122 N Broad Street, Peekskill, NY 10566

    metroaire.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 5:00 PM