Clarkstown Heating & Air Conditioning

family oriented business. They're professional, arrive on time and if I have questions, they answered them.

They always given me a complete satisfaction.

The installer Clayton Taylor was a very nice man who explained everything from start to finish. They arrived early and performed the work as quickly as possible without sacrificing quality services. They were friendly and very knowledgeable. The put down drop cloths to keep the area clean and also cleaned up afterwards so there was no mess in my house. My air conditioning is working great and I couldn't be happier with the service they provided.

I recently noticed the heat in my house was not turing on. This was at about 10pm, and I have a small baby at home. No other companies I called were either avaliable to come service my boiler immediately, or even pick up the phone. Clarkstown HVAC asked me for a few details about the problems I was experiencing and told me a technician would be by shortly. After a little over an hour, Randy arrived at my house. He was very friendly (even though it was almost midnight) and got right to work. Randy also took great care to be quite while in the house as to not wake the sleeping baby (what was more impressive is that the dog wasn't woken up either!). In about 30 minutes Randy found that one of the wires going to my boiler was frayed and thus why I had no heat. All things considered I think Randy and Clarkstown did a phenomenal job under these emergency circumstances. The price was very reasonable as well. I am a new homeowner and Clarkstown HVAC just got a customer for life.

We are not under a contract or anything. We just have them come in and check. They have done it on and off for the last 20 years. I have not have any regular repairs or anything. It is not every year. It is just when we decide to do it. I don't know anything about air conditioning systems. They seem to be really good and they have a good reputation. I keep going back to the because I would not know where else to go. I have never gotten other referrals. The other thing is the professionalism. They are very polite. They are very professional. They are very customer oriented.

They were ontime, professional, very clean. They left no residue whatsoever. They put in an excellent machine. I couldn't be more pleased.

They visit on a yearly basis to change filters. This visit was for a heating issue. They came in about a month after I had used someone else. They were very precise about what the problem was. I was suspicious about the material that was used in the first one and sure enough a couple of those item were bad and even though it cost me more I was very confident that at the end of the day, and by the end of day he worked close to 5 or 6 hours, I felt confident that everything was precisely done and professionally done. I was confident I was not going to have a problem going forward. I can't complain about anything they did. They said they were going to be in at a specific time and a particular day, what I felt was going to be just an hour and half, two hours turned into a very long job and I haven't had a similar incident that he was originally called on, haven't had one since. They pinpointed what the problem was, did it, did it professionally. I have no complaints about the price either.

I think they did an excellent job. They did a perfect job, we didn’t have any problems with their repair work. They were quick to come to repair because it was an emergency. They were here right away and fixed it. I don’t remember having a complaint about the cost. My husband & I weren’t like, “Oh my god, that’s too much!” I don’t remember what it was, but it wasn't astronomical. If my husband didn’t complain about the price, then it was okay. I told my husband we should start using them, even for preventive work.

Though the original system was installed by a competitor, when it was time to replace it, I was advised to check Clarkstown Heating and Air first for pricing. They were in the ballpark and seemed to be fine however the pricing included an internal rebate. When I called the next week to discuss, they said the rebate (> $400) was expired! The salesmen did NOT mention this when he was here. When I called and asked the owner if he would honor the rebate he said no, and I would have to wait two months until the off season to get the rebate again. I thought that to be a poor business position to take, being as it was an internal company rebate, (not one to be in compliance with a manufacturer or anything), to decline a $8000 job, plus annual maintenance money for a $440 rebate.

Very professional and thorough service and repair. The serviceman isolated the issue down to a faulty fan control and had a replacement in his truck. Then entire service was about 3 hours, $120 flat fee for the service and around $300 for the replacement part. The office was also very helpful as this problem occurred on a holiday. They explained that the service would cost more and I could wait a couple of days, it would save me money. I feel that other companies would not tell you this and simply charge you.

The workers are amazing. They are very quick.

The problem occurred on New Year's Eve, and Clarkstown professionally explained that the service rate would be higher around the holidays if it was not an emergency to call back. I think most places would not have said anything. I waited the additional day and a technician came up to repair a broken fan starter.

Technician was very knowledgeable, friendly, and efficient. He explained everything in simple terms and did a wonderful job. Clarkstown Heating and Air responded to our message through Angie's List within a few hours and came the same day!!! Their prices were great and they were easy to work with. We even purchased their one year service agreement for our Heater, Air Conditioner, and Boiler.

I've had them for years. I have a contract. They're excellent. They're comparable to average for the area on pricing. Their quality is excellent. They're always on time. I've always been very satisfied with their work, they did a new air conditioner, a new furnace, they put my generator in. So, I've always been satisfied with their work. They come immediately whenever I have a problem. The workers are very good, very friendly and very professional. They're just prompt and professional and they don't mind me trailing around asking questions.

It was excellent, that's why I kept calling them back. Their pricing was comparable to the company I had been using before them. The other company had arranged to come out and they canceled on me for what I didn't consider a good reason. I had taken a day off work. That's why I went to them. They're always punctual. It was very good. They did everything they needed to do, replaced the filters and everything and checked over, it was excellent. Just the fact that they came out when they said, their punctuality stood out.

2 complete ac package units installed with new line sets and all parts .Work was done very well and servicemen were very polite and cleaned up after work was complete.He also answered any questions I had.Price was very fair from other quotes I received.Company also gave me a free service call on one of my units to keep me cool until new units were installed. Complete turn around time was very good. Once again, I would recommend this company highly. Thanks to Clayton and Danny,for a great install.

We've used Clarkstown Heating and AC ever since they bought out another company that we used when we built our home 22 yrs ago. So it's at least 15 years that we've been using them. Up to now we had no complaints. They've fixed our AC twice, serviced it many times, fixed our boiler a half dozen times and installed a water heater. Something has happend to this company and they now don't seem to give a **** about their customers. I called over a week ago as our AC unit is not working. I wanted service the same day (as I've gotten in the past) but was told they couldn't come out until June 8 at the earliest. That date wasn't good for me so we set it for June 9, 2016 for a morning appointment (8AM to 1PM). I asked them to come as early as possible as I had to leave the house for a trip in the afternoon. Long story short, by 10:30 they hadn't arrived so I called. I was told they were still coming but no estimate could be given of when. By Noon they still hadn't arrived so I called again. Still no eta. I asked why since I had asked for an early appointment. The scheduler replied that I didn't say "first call" when I called so I was put into the rotation with all their other appointments. I guess I am suppose to know their jargon. So then I'm told that all five of their techs were still on their first calls. I guess they take 4 hours plus on each call. To make matters worse, I was told they might not even get to me by 1PM! I couldn't wait as I had to leave by 1:30 so I told them not to bother coming. I WILL NEVER USE THEM AGAIN. I can't convey here how much they angered me.

Serviceman arrived on time and performed thorough check-in on entire heating system.

The service was excellent. I had a small issue and they delt with it promptly the quality of work, professionalism and costomer service exceeded way above my expectations. Excellent company.

Well, first Michael Levin came to my home and gave me three estimates and recommended one of them. I agreed with him because of his expertise. A few days later the installation manager John Paturzo arrived at my home and added a few things for convenience and safety with no extra cost to me. About two or three days later Larry and Andy promptly arrived at the designated time. I am a craftsman myself and had not one complaint. I would recommend this contractor to my mother is she also needed a furnace(if she was still alive of course) I can only say that my experience was a PLEASANT one.

They are great. They originally installed all the original equipment in our house and they installed new equipment that was more efficient so they are the ones we always call. They are always on time. The people that come to do the work do it well. We've never had any problems in the 17 or 18 years that we've used them. We have no complaints about them. We can't compare their prices because we've never used anybody else.

Problem fixed fast and with friendly, professional service!

Arrived on time. Completed without problems.

We originally set an appointment for 8/6. They never showed so I followed up and was told there was a calendar mix up, they would come out on the 7th. Fair enough. Their advisor shows up and we walk through our list of projects: we want to add baseboard heating in a few rooms, our boiler/water heater are getting old and we want to add a ductless heater to the basement. He spends about an hour, we have good dicussions, he takes a lot of notes then tells me he'll et back to me with pricing. A month goes by, it's now 9/4 and I haven't heard back. I call, he apologizes saying that he had to run the numbers past the owner and that'll he get something out to me in the next 2 days. It's now 2 weeks later, nothing. Between these projects and the 2 AC units we need to replace, we're looking to spend a fair amount of money on HVAC but apparently they're not interested. My recommendation to anyone would be to go find contractors that are professional, follow up and seem interested in your business. If we stop using places like this, they'll change their ways or they'll cease to exist.

I called an made an appointment with a sales person. He came to my home and provided all the information. He even brought a sample of the unit that would be installed so that I could see what it looked like. They workman were at my home on a Thursday and Friday. They were polite cleanup everything and also worked in the rain so that I would have my system ready before the hot weather came. The electrican could not get to my home until I returned from my vacation two weeks later. Their electrian came on the scheduled day completed the work quickly. Clarkstown Heating and Air then retruned to my home to be sure that everything was working properly and they gave me instruction on the system. They were professional, quick and polite. They may have cost more than others but I have no problem paying for good work.