They were hired to open our pool. They did a terrible job, leaving dirt and leaves at the bottom of the pool. When they returned to finish the job (after numerous phone calls), they not only left dirt and leaves AGAIN, but CHARGED us more money. After many more phone calls, they returned again, still not finishing the job. They did not clean up after they were done, leaving a white substance on the driveway. We unfortunately had to go out and spend more money on chemicals and another pool service company to actually be able to enjoy our pool.
Description of Work: Hired to open pool (vacuuming, including appropriate chemicals, etc.). Check filter, repair if needed.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$350
03/2006
5.0
pool cleaners
+ -1 more
HE SCHEDULES HIS APPOINTMENTS AND ALWAYS KEEPS THEM (UNLESS IT IS GOING TO RAIN, HE IS THERE). HE IS A VERY FAIR MAN AND DOES NOT PUSH PRODUCTS ON US. HE OFFERS THEM, BUT TELLS US TO CHECK AROUND FOR THE BEST PRICE.
Description of Work: HE OPENS AND CLOSES THE POOL AS WELL AS CHECKS OUT THE FILTERS AND LINES.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
BRENDA H.
02/2006
1.0
pool cleaners
+ -1 more
BLUE POND POOLS DID A TERRIBLE JOB. THEY WERE SKIMPING ON THE CHEMICALS AND THE WATER WAS GREEN. YOU COULD NOT SEE THE BOTTOM OF THE POOL. I HAVE YOUNG CHILDREN AND DID NOT LIKE THIS! THEY DID NOT SHOW UP WHEN THEY WERE SUPPOSE TO, I WAS NOT SATISFIED.
Description of Work: THE JOB INCLUDED KEEPING IN GROUND POOL VACUUMED AND THE RIGHT CHEMICALS IN IT TO KEEP CLEAN AND SAFE FROM BACTERIA.
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Service Categories
Pool and Spa Service
FAQ
BLUE POND POOLS is currently rated 2.3 overall out of 5.
BLUE POND POOLS accepts the following forms of payment: American Express,MasterCard,Visa
No, BLUE POND POOLS does not offer free project estimates.
No, BLUE POND POOLS does not offer eco-friendly accreditations.
No, BLUE POND POOLS does not offer a senior discount.
No, BLUE POND POOLS does not offer emergency services.