A BETTER DOOR INC

What a ridiculous company!!! Their technician's pure incompetence is mind-blowing! The nasty lady called Lydia answered the call is so entitled and arrogant, trying to scam me into paying extra field visit because their technician is so out dated and does not know how to install garage door for luxury homes. Homedepot told me all doors come 7 feet in the system, once the measurement is done, they will adjust the height accordingly. Not once did they mention there will be a significant price difference on that. What a scam... Have a good day to you too lady, you keep this Karen attitude, home depot will take their business somewhere else. Good luck on that

Very poor business practice. Made an appointment for an estimate yesterday 08/25/14. I was given a 3 hour window from 9 AM to 12 noon for 08/26/14. No one showed up for the appointed window and never called to say that they were going to be late. I called after 12 noon and was told that the technician must be running late. The woman is the office was nice but I told her I wouldn't be using their services. The technician finally showed up at 12:35 but was unpleasant and had a bad attitude about the estimate appointment. I called the office and spoke to the owner's wife who was pleasant and apologized for the bad experience. As nice as she was, we can't recommend this business.

I chose A Better Door based on other reviews. They lived up to their well reviewed reputation. The technician arrived in the window promised. He was extremely polite and very competent. All around, this was a great experience.

I called twice - each time he (Tim) said he would give me an estimate - he never did - I give up!

We have used this contractor for a couple of years, when our garage doors do not go up or down. When called, they always call back promptly and set up an appointment. They always arrive when they say they will. In the past, they have had to replace motors, etc., but this last visit required only that the wires be plugged in snugly, as they were loose. The serviceman, Tom, said there would be no charge. This is very unusual, as many contractors charge just to come to the house. Tom is always very professional and polite and gets the job done. We definitely recommend this company !!

It was a good experience. He did a very good job. We were very happy. We would use them again. The guy who came out was great and very nice. He checked everything. He seemed very honest.

They were fantastic and they installed a double door. They were punctual. They did exactly what they said they would do. The garage door is beautiful and it has built in insulation.