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Top Hat Chimney Sweeps

Chimney Sweep, Chimney Repair, Fireplaces,

About us

We are an owner opperated family business taking care of upstate New York chimneys since 1979. Steve (the Dad), Caleb (Son #1), and Matt (Son #2) are all CSIA Certified Chimney Sweeps and members of the National Chimney Sweep Guild. We offer a complete range of products and services to keep your chimney running safely and effectively.

Business highlights

45 years of trusted experience

Services we offer

FULL SERVICE CHIMNEY SWEEPS, BUILD AND MAINTAIN MASONRY CHIMNEYS, BUILD AND MAINTAIN STAINLESS STEEL CHIMNEYS,CLEAN CHIMNEYS, REPAIR CHIMNEYS, INSTALL STAINLESS STEEL LINERS, INSTALL STAINLESS STEEL OR COPPER RAIN CAPS, ALUMINUM AND COPPER FLASHINGS, DIAGNOSE DRAFT PROBLEMS, VIDEO INSPECTIONS, BUILD MASONRY HEATERS, AND MORE. JUST ABOUT ANYTHING RELATED TO CHIMNEYS

Amenities

Warranties
Yes
Senior Discount

10%

Reviews

5.019 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
4.8
Showing 1-19 of 19 reviews

David H.
06/2018
5.0
chimney repair, fireplaces
  + 0 more
Our chimney presented a challenging situation for a liner solution. In fact, we had a different contractor give up on installation of a liner for our chimney after multiple days of effort. Top Hat Chimney expertise is excellent and their logical and persistent approach resulted in the best technical solution. They also worked to minimize cost within the constraints we faced. They conducted themselves professionally and kept things clean inside and outside the house. Being summer time, we haven't had a fire as of yet but based upon the high quality workmanship, don't anticipate any issues. We give them top marks and highly recommend them.
Description of Work: Installed a stainless steel chimney liner and modified the smoke chamber.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

christi K.
01/2016
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Excellent, Professional, and very fast service. Outstanding.
Rating CategoryRating out of 5
Yes, I recommend this pro

arthur S.
09/2014
5.0
chimney sweep, fireplaces
  + 0 more
This company is wonderful!!! When they say they will be there they will. This is my second experience with them and it has been great. My son had a similar installation and he has nothing but good things to say about them. The folks that came to our house were both neat and professional and did a quality job. The price was also very fare!
Description of Work: The provider installed an interior pipe system for a gas fireplace that I had purchased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Lynn B.
09/2014
5.0
chimney sweep
  + -1 more
Very nice guys, fair price, good work. I will continue to use them.
Description of Work: First visit - cleaned and inspected chimney Second visit - point chimney, install liner, installed "t" for wood stove

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Monica C.
02/2014
5.0
chimney sweep, chimney caps, chimney repair, fireplaces
  + 2 more
I highly recommend Top Hat a Chimney Sweeps; I worked with Caleb. When he arrived the day of he appointment, he was punctual, very efficient and knowledgable. The chimney has no more water leaks and the wood stove he installed works great especially with the frigid weather we've had this winter.
Description of Work: Chimney maintenance and wood stove insert

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,100

Mary P.
08/2013
5.0
chimney sweep
  + -1 more
Fine - wet weather canceled the original date of completion. The work was rescheduled a week later, with the provider arriving at the time promised. The provider worked efficiently and professionally, used quality materials, answered all my questions and took photos of the chimney work at my request. Overall, excellent!
Description of Work: installed 2 chimney caps sealed brick flash seal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

arthur S.
07/2013
5.0
chimney sweep
  + -1 more
Was a good experience and would hire again. Did a very good job,was very good to talk to. The job was done in a very neat way no dust or dirt left after the cleaning.
Description of Work: Provider inspected and cleaned chimney.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Mary Grace R.
05/2013
5.0
chimney repair, chimney sweep
  + 0 more
I like them very much. The guy who came was very honest and he told me exactly what needs to be done and he would not do more than what needed to be done but he knew what is needed to be done to make the chimney safe. I didn't compare them to any other price so I can't say if they are lower or higher than others. They did very good work. They were 2 hours late, they went here in the morning to take out the part.
Description of Work: I did use Top Hat Chimney Sweeps. They came out twice, they came out in March to do an inspection and they came out I think on May 2nd to do the work needed to be done. The work was about $900.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$900

Jean C.
12/2012
5.0
chimney caps, chimney sweep, fireplaces
  + 1 more
They were very professional and pleasant.
Description of Work: Installed wood burning insert and later came back to install a new chimney cap.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gabrielle I.
11/2012
5.0
chimney caps, chimney sweep
  + 0 more
I called Top Hat because we had repeated incidences of birds coming down the chimney. Top Hat returned my initial call promptly even though it was a weekend. They arrived promptly at the appointed time to do an estimate. They also returned at the precise appointed time to do the work. They were courteous, professional, quick, well-informed, and all around a pleasure to do business with. And we haven't had any birds down the chimney since then.
Description of Work: Cleaning and installation of bird-proof cap

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

LAURIE W.
05/2012
5.0
chimney sweep
  + -1 more
We had an emergent need to certify that our chimney was clear due to a carbon monoxide scare the night before. We called and were able to obtain same day, expedient, professional service. I could not be more happy with the visit and I would recommend Top Hat to friends, readily.
Description of Work: Level (1) Chimney inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Spot S.
02/2012
5.0
chimney sweep
  + -1 more
We had a chimney fire. Thankfully it was noticed quickly and there was little damage. But the fire department strongly suggested a cleaning before using the chimney (and wood stove) again. Top Hat came out and did a cleaning/inspection on Thursday. Said there were a couple cracked tiles and that the chimney should be lined for a wood stove. They came back and took care of that on Monday. (The approx. cost listed is only the inspection/cleaning, not the retrofit. Top Hat helped get insurance to pay for that). One of the little things that stood out about their experience and professionalism: Instead of putting their ladder against the gutter, they put it further away, but against a portion of the roof without a gutter - so they didn't damage the gutter. Fast professional service. I will call them again, but this time before a chimney fire.
Description of Work: Chimney cleaning, inspection, and subsequent retrofit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$140

Rosemary O.
10/2011
5.0
chimney sweep
  + -1 more
See note above. I commend Top Hat for their consideration and professionalism in not only calling me back, but referring me to the CSIA website.
Description of Work: I've been looking for a chimney sweep for my home in the Catskills. I've called the 2 closest to my location on your list but both are too far away. I surmised this from the first vendor because the recording on their answering mentioned a specific location. I left a message anyway asking if they would be able to assist me but they never called back, which was, apparently, their answer. Fine. The second company called me back saying that it was too far for them, but referring me to CSIA.org, which is a professional organization for chimney workers. You can type in your zipcode & the website lists certified sweeps closest to you. I've made an appointment with one & will review them after they complete their work. Not as desirable as a recommendation from a customer, but it's better than the Yellow Pages.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Gunar W.
06/2011
5.0
chimney caps, chimney repair
  + 0 more
They provided a detailed estimate. Gave me an estimated time frame the work would be done and then called me when that time approached to let me know the exact day. Very professional. Had no trouble communicating with them - patient and easy to talk to - willing to explain. Gave me references immediately. Provided insurance information very quickly. They took care of the paper work I wanted. I had a liner put into the chimney that services the heating system and hot water heater. They provided a quality liner, insulated it and placed a rectangular cap in the chimney. They connected the heater/hot water exhaust pipes to the liner and completed the masonry work at the place the connection was made. They tested the heating system. They cleaned everything up and provided the warranty information I needed. They had enough help at the right times so that everything went smoothly and efficiently. They have a good interaction with each other and no profanity. Though not the lowest bid I had, they had the best quality product and made sure all the "i"s were dotted and the "t"s crossed. I would highly recommend them.
Description of Work: Had a stainless steel liner put into the chimney that services the heating system (gas/hot water) and gas hot water heater. The liner was insulated and a cap was placed on the chimney. Masonry work on chimney was done to close up the area where the connection from heating system to liner was made.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Joseph J H.
05/2011
5.0
chimney repair, chimney sweep
  + 0 more
They cleaned the chimney and the guy got up on the ladder and gave me a report on the masonry. They were okay and did the job I asked them to do. They were punctual and their prices were reasonable.
Description of Work: I used Top Hat Chimney Sweeps three years ago to clean the chimney and look at the masonry on the chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

David M.
02/2011
5.0
chimney repair, chimney sweep, air duct cleaning
  + 1 more
Supurb as always.We first used this company in 2007. Purchased wood burning furnace,three wood burning stoves. Since installtion they have serviced everything twice a year. In 2009 they began cleaning air ducts at our place as well. I cannot say enough about their service, and attention to detail. Thank you Top Hat.
Description of Work: Top Hat cleaned our chimney(servicing our wood furnace) as well as two wood burning stoves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Top Hat Chimney Sweeps
Thank you for the nice words posted, Member. We look forward to providing the same great service or years to come. Thanks, Top Hat

Magda L.
05/2010
5.0
chimney sweep
  + -1 more
One-stop-shop for your chimney. After getting five different stories and some wild estimates from various masons and contractors we were happy to find people who really knew what they were talking about. They clean, repair, rebuild chimneys as well as installing fireplaces. We've been very happy with ours.
Description of Work: They repaired our chimney; put in lining; waterproofed it; removed our old fireplace and installed Jotul fireplace. Came back just today and did chimney inspection and cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

RICHARD P.
07/2009
5.0
chimney repair
  + -1 more
They were excellent. They were very polite when they were out. They did excellent work at a reasonable price. We can see the difference already. We will definitely use them again in the future.
Description of Work: Top Hat Chimney Sweeps came out re-align and point both of our chimneys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

RICHARD P.
01/2009
5.0
chimney repair
  + -1 more
This company is reliable and was always on time. They stayed on budget. The workers are courteous and friendly. They were good at keeping us informed with the schedule of work due to weather and always called to let us know what was going on. They were obviously knowledgeable and competent with the work that they perform.
Description of Work: They installed liners our chimneys, one 40 ft tall. They also did some repair work on the chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,400

    Contact information

    56 W Grand St, Palatine Bridge, NY 13428

    http://tophatchimneyllc.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Chimney Sweep,
    Chimney Repair,
    Fireplaces,
    Chimney Caps,
    Air Duct Cleaning,
    Masonry

    FAQ

    Top Hat Chimney Sweeps is currently rated 5 overall out of 5.
    No, Top Hat Chimney Sweeps does not offer free project estimates.
    No, Top Hat Chimney Sweeps does not offer eco-friendly accreditations.
    No, Top Hat Chimney Sweeps does not offer a senior discount.
    No, Top Hat Chimney Sweeps does not offer emergency services.
    Yes, Top Hat Chimney Sweeps offers warranties.
    Top Hat Chimney Sweeps offers the following services: FULL SERVICE CHIMNEY SWEEPS, BUILD AND MAINTAIN MASONRY CHIMNEYS, BUILD AND MAINTAIN STAINLESS STEEL CHIMNEYS,CLEAN CHIMNEYS, REPAIR CHIMNEYS, INSTALL STAINLESS STEEL LINERS, INSTALL STAINLESS STEEL OR COPPER RAIN CAPS, ALUMINUM AND COPPER FLASHINGS, DIAGNOSE DRAFT PROBLEMS, VIDEO INSPECTIONS, BUILD MASONRY HEATERS, AND MORE. JUST ABOUT ANYTHING RELATED TO CHIMNEYS

    Contact information

    56 W Grand St, Palatine Bridge, NY 13428

    http://tophatchimneyllc.com