Description of Work: Called several times and no response. Company is Rochester NY.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
TOM D.
12/2014
1.0
insulation
+ -1 more
unknown
Description of Work: there was no response to my phone calls or letters.
Rating Category
Rating out of 5
responsiveness
1.0
Laura P.
05/2014
5.0
insulation
+ -1 more
Always happy with their work.
Description of Work: I have them clean my gutters every few years and they are terrific. I am soon going to ask them to some other misc. work around the house and I have full confidence in them and their prices are very reasonable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Joan M.
04/2013
1.0
insulation, roofing
+ 0 more
Poor- Owner took weeks to get in touch with me about the job, was late to the job, he left, his crew did not fully know the job scope, I had to explain it to them. They did not cover anything in my attic, blew celouse where it was not suppose to go and left 2 cavities empty. I called and they came back to clean up and fill cavities.
Description of Work: Blew celulouse into roof rafters, removed 4 roof vents and covered holes left behind.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
$700
Peter E.
08/2012
4.0
handyman service
+ -1 more
They are cheap. The quality is pretty questionable; they don’t do really good quality work. If we need something just thrown together, they can do it. Their quality is pretty bad.
Description of Work: I used Elite Property Maintenance for handyman services.
Rating Category
Rating out of 5
quality
2.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$600
Judy P.
12/2011
2.0
contractors, handyman service, remodeling
+ 1 more
I'm in Kansas City and I have a house in New York. I called two and a half weeks in advance to set up a time to meet me. It was for maintenance. It was all set up, but they never gave me a price. I got there on Sunday hoping that they would be here on Monday morning. When I called from Kansas City they did call me back even though they did not answer the phone. They never showed up until six o'clock on Tuesday. They still didn't give me a price and I had to leave on Wednesday. They said they would come back on Wednesday morning, but there was no time for them to do the project and get paid. They never got the work done. I didn't have a very good experience with them. Their reviews seemed good, but there was one comment that said that they had not showed up. I think I should have had that in my mind that it might happen.
Description of Work: I used Elite Property Maintenance to replace a threshold at the cottage behind my main home.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
3.0
punctuality
2.0
christine C.
12/2011
4.0
roofing
+ -1 more
I liked the sales rep and I would recommend their services to others. Price wise I don’t recall the price specifically but at that time it was adequate for us. We were very happy with the quality of their service. They were very professional. We would use them in the future.
Description of Work: A year ago we used Elite Property Maintenance to do some minor repairs for our roof.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Angela R.
09/2011
1.0
insulation
+ -1 more
It didn't go at all as the company never showed up.
Description of Work: Called for an estimate on soffit repair/instalation and insulation. They made an appointment for 9/15/11 but called and canceled 1 hr before appointment and rescheduled for 9/16/11 and then never showed up at all. No call no nothing. I wont let anyone work for me who acts like that.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
William B.
09/2011
5.0
insulation, siding
+ 0 more
These guys were very professional and friendly. The owner Fred is very nice and didn't talk down to me like most contractors do, and he didn't try to hard-sell me on anything. He genuinely seemed concerned about fixing my problem, and not just getting on to the next job. The workers were good too, they showed up on time and didn't make a mess. They weren't super-fast but they got the job done. I can definitely recommend this company, and I will be using them again in the future.
Description of Work: Ventilated the soffits on the front of my house to help alleviate ice damming in the winter. Also baffled the attic, and replaced and insulated the attic-access hatch covers (built new ones from scratch). Also gave me a quote for 14 additional inches of blown-in insulation for the attic, which I'll have them do in a couple years.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$425
Rich W.
09/2011
5.0
gutter repair
+ -1 more
Overall, the experience was very good. Good communication. I'm impressed with the work that they did; I have an older house and they made it look pretty good. They even did some extra work that was needed. I'm happy with their services.
Description of Work: Gutter repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Stacey O.
08/2011
4.0
gutter cleaning
+ -1 more
Elite Property Maintenance was able to come out on short notice and do a major gutter cleaning on a neglected property I recently purchased. Only "complaint" is that I didn't know when they were coming out to the property to do the cleaning but when I arrived the cleaning had been completed, all debris bagged and left by the garage, and an invoice left in the door. Would use Elite again, this was the only company I contacted that would commit to a quick turn around time for services.
Description of Work: Gutter cleaning
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$125
Michael E.
08/2011
5.0
insulation
+ -1 more
I was having ice dam problems after a tear off roof replacement. Wanted to identify the problem, eliminate the ice issue, and ensure the house was as insulated properly. Found the company through the Better Business Bureau site. Was extermely pleased at the overall professionalism and quality of the work. The assessment started with a complete home energy audit to identify areas to be addressed. In addition, the owner listened to me as I described my problem, and while explaining the results of the energy audit, focused the overall efforts on my problem to be solved. Fully explained all work to be done, in addition to why it was important. Of the 3 estimates I received, this approach was by far the most thorough, honest, and appropriate. This was the only company to note the blocked soffits, which was one of the root causes of the ice buildup. The owner identified the issues contributing to the problem I was having, versus simply throwing a band-aid type fix on it. The other 2 estimtates only wanted to add additional insulation without fixing the underlying problem, which was improving the roof ventilation. When the work was complete, my ice problem significnatly improved, and the house appears to be more energy efficient overall. I was pleased that there was no sales pitch for services I didn't need or want. Furthermore, I had a follow-up question the following winter regarding the roof ventialtion and some minor ice damming, and the owner promptly came out to evaluate, explain, and check out the situation, which turned out to be related to old windows and not the insulation work that had been done. I am very pleased and would recommend this company again without question.
Description of Work: Re-drilled / fixed soffits and roof ventilation. Added additional blown-in insulation. Performed home energy audit. Overall objective was to eliminate significant icing in gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Joseph D.
05/2011
1.0
siding
+ -1 more
Contacted Company Via Telephone. Left Information And Call Back Number. Company Never Called Back.
Description of Work: Service Was Never Performed Since Company Did Not Call Back.
Rating Category
Rating out of 5
responsiveness
1.0
punctuality
1.0
Nicholas S.
02/2011
5.0
gutter repair
+ -1 more
Excellent to deal with. Owner comes out and quotes. Nice person to work with. Responsive. Competitive quote. Workers very professional and accommodating - did a great job and very tidy. Could not hope for better company to work with. Highly recommended.
Description of Work: Removal of old gutters and replacement with new gutters and downspouts. Including pitching gutters for correct flow on difficult/uneven roof.
I know the owner and his family. He seems to have a problem with workers. He would send somebody out and I wasn't happy so he would come out or send someone else. It seemed liked there was an awful lot of coming back. The shutters look lovely. They seemed expensive and we paid several thousand dollars for the insulation. I haven't noticed a difference in the heating bills so I need to call them to find out what they used.
Description of Work: We used Elite Property Maintenance to clean the gutters. He covered them years ago and that has worked out fine. Their last visit was for insulation work. They had to come back several times to tack down the siding because it got pulled up and wasn't secured properly. They also put shutters on the front and side of the house.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Peter E.
10/2010
5.0
insulation
+ -1 more
Was happy. Would use again.
Description of Work: Blown in cellulose
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Dennis P.
07/2010
5.0
gutter cleaning, gutter repair
+ 0 more
Excellent! Scott the operator kept me informed that he was delayed a bit. Came to our house late afternoon and completed the job. The gutters, because they had a gutter guard were generally clean. He recommended installing end cap guards to prevent access by little critters. All for a very reasonable cost of $10.00. Could not beat that. Proceeded to clean the SE gutter/drain and found two pieces of roofing shingles that prevented the rainwater from draining properly. All said and done, this is the way a cleaning job is supposed to go. And yes we are pleased with the work, courtesy and professionalism of the employee. Will I hire these people again. Yes!
Description of Work: Noticed that SE corner gutter termination was leaking. Matter of Elite Maintenance called me to solicit gutter cleaning business. What a coincidence! I had previous contacted Elite for some home energy advice. Verbal estimate was given. Confirmed later on and scheduled the job. The job was done the next day! Is that customer service or what!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Stephen G.
10/2009
5.0
insulation, replacement windows
+ 0 more
They were good and seemed to be the first honest insulations guys to come through my door. They were up front on cost and on what I could expect. Never felt like I was being sold and they were candid about stuff I might be able to do myself.
Description of Work: Blown in wall insulation. Insulated attic. Installed windows and doors.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
paul M.
10/2008
5.0
insulation
+ -1 more
The job was done very efficiently, cleaned up afterwords & workers were well trained.
Description of Work: Blown in cellulose, spray foam in basement rim joists & pipe chases, vented 2 exhaust fans from attic.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,625
Patricia C.
09/2008
5.0
gutter cleaning
+ -1 more
When I call them, they respond pretty quickly. They come the day that they are supposed to come. The last time they were at my place, they actually took the waste and disposed of it for me.
Description of Work: They come to my place and clean out my gutters when I need them to be cleaned.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
ROBERTA M.
12/2006
4.0
gutter cleaning
+ -1 more
Arrived on time as promised and left the premises with all debris neatly bagged for garbage disposal.
Description of Work: Clearing of leaves and debris in gutters on single Cape Cod home and separate garage.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Insulation,
Gutter Cleaning,
Gutters,
Siding,
Handyman Services,
Roofing,
Unfinished Carpentry,
Windows,
General Remodeling,
Landscaping,
Real Estate Agents
FAQ
ELITE PROPERTY MAINTENANCE is currently rated 4.1 overall out of 5.
Monday: 9:00 AM - 4:00 AM
Tuesday: 9:00 AM - 4:00 AM
Wednesday: 9:00 AM - 4:00 AM
Thursday: 9:00 AM - 4:00 AM
Friday: 9:00 AM - 4:00 AM
Saturday: 10:00 AM - 2:00 AM
ELITE PROPERTY MAINTENANCE accepts the following forms of payment: Check,MasterCard,Visa
No, ELITE PROPERTY MAINTENANCE does not offer eco-friendly accreditations.
No, ELITE PROPERTY MAINTENANCE does not offer a senior discount.
No, ELITE PROPERTY MAINTENANCE does not offer emergency services.
No, ELITE PROPERTY MAINTENANCE does not offer warranties.
ELITE PROPERTY MAINTENANCE offers the following services: ENERGY AUDITS, GUTTER INSTALL, PRESSURE WASHING, INSULATION, REPLACEMENT WINDOWS, SOFFITS, TRIM AND VINYL SIDING.