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Armor Heating Co Inc

Heating and Air Conditioning, Air Duct Cleaning, Plumbing,

About us

Family owned & operated. Additional contact name - Thomas Kam. Additional DBAs - Armor Service and Supply Co Inc., Armor Heating Company Co. Inc.

Business highlights

67 years of trusted experience
Emergency Services Offered

Services we offer

Installation & repair - thermostats, furnaces, air conditioners, humidifiers, air cleaners, boilers, hot water tanks, fireplaces, generators, furnaces & air conditioners.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.754 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
19%
3
6%
2
2%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.7
responsiveness
4.8
punctuality
4.9
Showing 1-25 of 54 reviews

Ronald E.
12/2023
5.0
heating & air conditioning/hvac
  + -1 more
Greg and his partner did an excellent job of replacing our old furnace with a new model. They thoroughly cleaned up and were both timely and efficient.
Description of Work: We had a new furnace installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,900

John M.
09/2022
5.0
heating & air conditioning/hvac
  + -1 more
Thank you Armor for doing such an excellent job replacing our furnace, AC and air cleaner. The crew arrived promptly. They started working immediately and efficiently. My questions were all answered and they were well informed on all aspects. The men were courteous and professional leaving the site clean and neat before they left. It was a pleasure to work with Greg and his team. I would definitely recommend Armor Heating to my friends.
Description of Work: Replaced furnace, AC and air cleaner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anthony's P.
02/2021
5.0
heating & air conditioning/hvac
  + -1 more
The Missus had eight (8), yes eight Heating/Air Conditiong companies come to our home. The Armour rep blew us away with his professionalism and knowledge. His estimate was extremely competitive as well and we wasted no time in hiring Armor! The installation crew was on time, professional, and in no time our furnace was installed. We had an issue with one room colder than the rest of the house. The installers analyzed the situation and came up with a solution than incurred no cost. They are coming back in the spring to install the air conditioner. Can't say how pleased we are with the experience that is sometimes stressful and Armor caused ZERO stress. Can't recommend them highly enough!!!?
Description of Work: Install new High Efficiency Furnace & High Efficiency Air Conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Adam G.
07/2020
5.0
heating & air conditioning/hvac
  + -1 more
Excellent delivery on initial appointment, customer service/questions and installation. Armor has served my grandparents and now my family. 5 star rating absolutely, Tom, Aaron and Scott did a fantastic job.
Description of Work: Ac and furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathleen M.
07/2017
2.0
heating & air conditioning/hvac
  + -1 more
Service call resulted in a charge for an estimate!
Description of Work: We purchased our original furnace and replacement furnace from Armor . The replacement furnace fan has always been loud and service calls did not correct it. We also purchased 13 years ago a whole house air condition from Armor. . It recently died and we asked Armor to come out and give an estimate or repair. Well it could not be repaired. They gave an estimate and charged for it! We decided to look around and went with another company. When we told Armor that they were rude on the phone. No other company we contacted charged for an estimate. - and we called several,.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$125

Bernhard W.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
The work was done to my satisfaction.
Description of Work: They came out to replace a motor on a blower. It was done to my satisfaction. They installed my air conditioner and my furnace; they've maintained it quite well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul F.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
Excellent installation, would highly recommend
Description of Work: New furnace and AC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jessica M.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
They came in assessed the situation and it ended up being a broken thermostat. They were fast and honest, they also gave us some advice regarding an AC issue we had and we will most likely call them come summer.
Description of Work: Our furnace stopped working.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bernhard W.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
They are excellent. The work took over two year period. It took about three days each. Their were three workers for the furnace, and two workers for the AC. The past experience with furnace workers, they are top notch. The way they did the duct work and tubing,very good work, clean work.
Description of Work: Installed furnace and air conditioning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

David D.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
Great job very efficient and good service
Description of Work: Standby generator installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Don B.
08/2016
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
We have used them before. The cost was all rolled in to the price of the kitchen remodel.
Description of Work: We have baseboard heat. They removed old pipes from the basement. They put in new piping in the basement for the hot water heat. They took out baseboards. They repositioned and updated new baseboard heating. We had had walls taken down.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Don B.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
It was fast. They were very professional and kept to their word. They said it was going to be done within a day and it was done. They conferred with us, they had some questions about placement. They listened to our concerns and followed up on our requests.
Description of Work: They installed two Mitsubishi wall air conditioners.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lucie B.
06/2016
4.0
heating & air conditioning/hvac
  + -1 more
I have been using Armor Heating for years at 2 different homes in Orchard Park for annual check up of my AC/Furnace unit. The technicians were always very professional, thoroughly cleaned the heavy metal filters of my unit, checked everything, and it always cost around $80-85. This year, I called to make an appointment, confirming around the same price. The technician arrived on the wrong day, a day prior the actual appointment while I was at work; thankfully someone was home. I was told he cleaned the filter, added refrigerant, and changed the humidifier filter, but the bill was $217!!! Charging his time $115 plus items plus tax. I did not expect suck a high rate for a check up. When I called, I was told that they charge $95 per half hour, completely different from what I was told when making the appointment and from the prior years where the guy would stay almost an hour for $85. I will not use them again.
Description of Work: A/C-Furnace check-up, filter cleaning, added refrigerant, changed humidifier panel filter.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$217

KAREN M.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
These guys were great! They came out same day and were super flexible about changing the time. They were on time, professional and were in and out in no time and at a decent price. I've already started recommending them to family and friends.
Description of Work: Regular maintenance, including adding coolant, checking the filter and equipment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

BOB S.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
I needed a installer for a new gas insert i already had obtained. Armor helped me out. They were priced fairly and their installers were knowledgeable and professional. was able to schedule the install much faster than i anticipated, a bonus! They showed up exactly on-time and were done in about 2-1/2 hours start to finish, even with a few unexpected modifications they had to do to my 60 year old ranch. I'd use them again anytime..
Description of Work: installed a gas fireplace insert in an existing wood burning fireplace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Joal M.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
The workers arrived Monday morning at 8:30am and by 3pm the furnace was installed and the workers gone. They were friendly and very efficient. They laid down cloths so as not to drag dirt into the house. They explained everything to me so I totally understood how everything worked. I would highly recommend Armor to anyone in need of help with heating issues.
Description of Work: We lost heat on Friday, February 20th. I called Armor at 8am and they were there by 10. The gentlemen was very pleasant - was able to get the furnace working but only as a stop-gap measure. Our old furnace was "biting the dust" and a new one was needed. He called one of the owners to come and give me a quote. This gentlemen was there in less than an hour. Had all sorts of information for me - not over whelming though. Decided on what one I wanted and made a date for Monday, the 23rd.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,700

HELEN M.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
When we bought this house 15 yrs. ago, we inherited Armor Heating from the previous owner, who had Armor service his furnace. We too were very pleased with their service. But when it came time for a new furnace, and being new to the area, we did our due diligence researching other companies. We chose Armor and have never regretted it! So when it came time for installing Central Air in this old house, we didn't have to think twice. Tom Kam, from Armor, came and reviewed the size of our house, explained all their products that were appropriate for our home and we sealed the deal. A few days later a crew of installers came and completed the job. Wow!! I can't say enough good about that team. Respectful of us and our home, very professional and really knew their job. Their attitude was positive and met every step with pride of workmanship. They were patient in explaining the whole new system to me, and they cleaned up too. You would never have known they were here except for my very comfortable and cool home. This is a great company who hire and train wonderful people. Note: I did not get Armor heating from Angie's list for the reason stated above. Looked after the fact, because I thought they might be on it, and they were. Very glad to see it, they deserve the gold star of excellence. 🌟
Description of Work: Air Conditioning System and new thermostat installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Chris B.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
Installed new rinnai unit, ran larger gas line from meter and a water pressure reducer. Answered my questions and concerns regarding tankless units prior to Install. Crew was very accommodating and good to work with. I know these are a little more expensive than the tank heaters, but I'm very happy with the result. Received a quote from another plumber to replace my old unit with a new tank, and was quoted more than the rinnai install. Nuts? I think so, but the rinnai was a competitive quote from what I know of these projects and armor was recommended to me from a friend. Glad I took his advice. Btw, I tested the heater by filling a large hot-tub to see if the rinnai could get the water hot enough. (The old tank unit could never fill the tub) It did it - I couldn't use the tub until I cooled it off with cold water - and quite a bit at that. No capacity issues there.
Description of Work: Installed a tankless water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

patrick M.
11/2013
5.0
heating & air conditioning/hvac
  + -1 more
I called in the late afternoon with an emergency condition due to extreme furnace pump noise with parts flying out of the pump. Even though I had not been a customer here before, and they were obviously very busy, the owner of the company who answered the phone showed much concern for my problem, seemed to know immediately, just from my brief description, what was likely to be the problem, and said that he would send someone right over. I liked this person right away, very professional and knowledgeable.....this guy knows his business and cares about his customers...even new one's !! Frank and Mark arrived very soon after my call and I also liked them both immediately. They were very friendly and professional, within seconds they knew what was wrong and filled me in on exactly what needed to be done. This pump motor was in a fairly tight space and not so easy to get at, yet they had it off, took it apart and installed the new parts so quickly ..............and now it is as quiet as can be. With sub freezing temperature forecast for tonight, and with in the floor hot water heating that could have frozen, they saved the day for us. I had called two other places from the list just beforehand, the 1st couldn't send anyone until late evening when they would have had him stop "to look at it" on his way home, the 2nd said they were not taking on any new customers...... even though they were located in my own town. My only regret is that I didn't think, until too late, to give these guys a tip so they could go out and have a dinner on me. Believe me guys......... I would have if my head wasn't spinning so much from so many serious things that have been going wrong lately. Armor Service and Supply Co. was a Godsend, I recommend them to all and will be passing their name on to my friends and relatives throughout the area !! it is so hard to find anyone like this anymore !!....... our deepest thanks to Armor Service and Supply Company ..........................and to Angies List for helping us to find them!!
Description of Work: gas furnace pump repair; replaced pump coupling and 2 motor mounts, gave advice about furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$166.39

Robert S.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
I got 4 quotes and while their quote was not the least expensive, I felt confident that they would do a good job. The service men were professional and knowledgeable. We are pleased with armor.
Description of Work: Armor replaced our furnace and AC. I got 4 quotes and while their quote was not the least expensive, I felt confident that they would do a good job. They did. We are pleased.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,300

Monica S.
07/2013
4.0
heating & air conditioning/hvac
  + -1 more
We have used Abbott since they installed a new furnace in the 80's. We have a service contract which is costly, with the implied threat that if we don't have the service, we might have problem getting service in an emergency or the charges would be more than the contract. We have needed emergency services rarely (about once every 5-6 years). But they have been prompt, always courteous and have quickly addressed the problem.
Description of Work: Most recently, they did routine check on air conditioner.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janet S.
06/2013
4.0
heating & air conditioning/hvac
  + -1 more
The Provider arrived pretty much on time and did the job he was paid to do. Fine but..... It was his attitude that I objected to. He was very aggressive and I felt very intimidated. He actually ordered us around! For this reason I would not rehire.
Description of Work: Fixed an AC.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$100

Rebecca B.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
Needed them to come very an 'emergency' visit as we had no heat. Service techs were prompt as always and explained what was wrong and quoted price before beginning work. Have used Armor multiple times for furnace repair needs and have they have been very good to work with...
Description of Work: repaired part for furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

nicholas L.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
They came very promptly and checked the furnace,replaced the filter, and changed out the dehumidifier screen. Fast and excellent service.
Description of Work: Tune up and service on furnace and air conditioning along with Dehumidifier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Patrick B.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
We purchased our house in June and within a few days had some repair/service men out to check out/fix mechanical issues. We originally asked Armor to come out and seal off a gas line for us. Simple job. But while they were in the basement, they offered to inspect our furnaces - a 1970s model "blue Bryant" and a slightly newer furnace that was part of an addition to the house in the 1980s. They were both on their last legs - something we knew from our home inspection. The tech was able to perform a few minor tweaks to help us prepare for winter and as we talked, he mentioned that when we do replace them, we could probably go down to a single furnace for the entire house. Just call and they'd be happy to give us a free estimate. We had a good experience with that first visit, so a few weeks later, when we decided that we didn't want to take a chance with the old furnaces getting through the winter, we called Armor back to get an estimate for a replacement(s). We met with Tom, who walked through the house and came up with a heating solution for us and gave us an estimate on the spot that included removal of the two furnaces, installation of a new furnace and air conditioning unit, an attached humidifier and thermostat, as well as some new ductwork. We decided to go with them and they worked their tails off to get everything done in the time they promised (2 days, I believe), even going so far as to bring in extra workers during the final stages, just to make sure it was done on time. Even found a good replacement for a makeshift cold air return cover on our rock wall in the living room. The air conditioning worked very well throughout the remainder of the summer, but when the colder weather hit, we did have some issues with lingering coldness n the living room, the part of the addition farthest from the furnace. When we noticed there wasn't much forced air coming through those vents (December), we called them back and asked them to come out and take a look. On their return visit they determined that the we weren't getting much heat there at all, so they increased the firing power and added dampers to force more air to the back of the house, creating more even heating. The guys were out at the house for more than 5 hours making the repairs and getting it just right. And now, we can sit comfortably in that room. We're very pleased with Armor - the quality seems great so far but their service is excellent. They're very nice to deal with, friendly and flexible and it's obvious they take great care and pride in what they do and stand behind their work. I would recommend them unreservedly. I should also note that we were able to take advantage of financing and rebates (presented to us at the time of the estimate) to help pay for the furnace.
Description of Work: Removal of two furnaces, installation of a new furnace and air conditioning unit, an attached humidifier and thermostat, as well as some new ductwork.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000
    • 1(current)
    • 2
    • 3

Contact information

3697 Abbott Rd, Orchard Park, NY 14127

www.armorheating.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
8:30 AM - 11:00 AM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Plumbing,
Generator,
Fireplaces,
Water Heaters

FAQ

Armor Heating Co Inc is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: 8:30 AM - 11:00 AM

Armor Heating Co Inc accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
No, Armor Heating Co Inc does not offer free project estimates.
No, Armor Heating Co Inc does not offer eco-friendly accreditations.
No, Armor Heating Co Inc does not offer a senior discount.
Yes, Armor Heating Co Inc offers emergency services.
Yes, Armor Heating Co Inc offers warranties.
Armor Heating Co Inc offers the following services: Installation & repair - thermostats, furnaces, air conditioners, humidifiers, air cleaners, boilers, hot water tanks, fireplaces, generators, furnaces & air conditioners.

Contact information

3697 Abbott Rd, Orchard Park, NY 14127

www.armorheating.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
8:30 AM - 11:00 AM