Sparks Wayne Heating Cooling & Chimney

Description of Work: I purchased the furnace tune up special Angies List was running with Sparks and it was bad news from the get go. My initial appointment was canceled by Sparks on the day of my appointment around 2PM. Mind you I had taken off work early to be home for this service and I was very displeased for the late notice. We rescheduled and on that day I again took off to get home early to meet the technician. I recieved a call about 10 minutes after our scheduled meeting time to tell me the tech would be about 1-2 hours late. This was again very frustrating but I had no choice but to wait for them to arrive. When he arrived he pulled into the wrong drive way, got stuck in a snow bank and proceed to make a huge scene. The little transit vans Sparks use are worthless in the snow and my tech found that out the hard way when he got his van beached on a snow bank, he must have pulled into the driveway too fast and went up on the lawn and got hung up. I heard the commotion from inside my home of tires squealing in the snow and a man cursing like a sailor dropping F bombs like they were going out of style. I went out to help the man but he was too stuborn to take my offer and proceed to tear up my lawn with his spinning wheels. He then cursed a neighbor who tried to offer help and nearly slammed his van into another SUV when he was rocking it back and forth. Finally he took my offer to help but only barely, he used my snow shovel to dig himself out, and then he promptly snapped the head off the base because he was careless with the tool. After 45 minutes of this I was able to get him pushed out of the drive way and then the real fun began. While working on my furnace he showed total disregard for the machinery and was super rough, trying to move quick I assume to make up for his lost time. He proceed to drop several screws into the unit which are now lost forever and replaced them with some he had in his bag. He hung a work light OFF THE WIRING HARNESS INSIDE THE FURNACE!!! Like seriously man buy a head lamp for $9 and don't risk pulling the harness out of the furnace. He was unprofessional and complained the whole time about how busy he was. His cleaning tool for the furnace was a Home Depot Homer bucket with fan top, that was his idea of a shop vac I guess, it was super bootleg and had almost no suction power. I couldn't wait for him to leave, he was rude to me, my neighbors and treated my home furnace poorly. Avid these people at all costs they have 0 knowledge and 0 interpersonal skills.