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Anderson-Shortell

Plumbing, Heating and Air Conditioning, Air Duct Cleaning,

About us

Anderson-Shortell is a locally owned & operated, full service company offering air conditioning & heating contractors. We have been serving Olean, NY, the Southern Tier, & Northern PA for over 90 years. We provide a quality plumbing contractors for both residential & commercial needs.

Business highlights

113 years of trusted experience
Emergency Services Offered

Services we offer

Heating, Cooling & Plumbing.

Amenities

Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.010 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
0%
3
0%
2
0%
1
30%


Rating CategoryRating out of 5
quality
4.4
value
3.6
professionalism
4.1
responsiveness
4.1
punctuality
4.3
Showing 1-10 of 10 reviews

David G.
11/2020
1.0
air duct cleaning
  + -1 more
They never got back to me
Description of Work: They never got back to me
Rating CategoryRating out of 5

Sidney T.
06/2020
1.0
plumbing, air duct cleaning
  + 0 more
It took the plumber 25 minutes to tap into existing line and attach connector water line to refrigerator. He charged me $250.00.
Description of Work: Tap into existing line to refrigerator water/ice dispenser.

Rating CategoryRating out of 5
value
1.0
professionalism
2.0
responsiveness
3.0

$250

John H.
09/2016
5.0
plumbing
  + -1 more
Reviewed all related plumbing, ultimately found small propane leak on connection to dryer. Replaced gas tubing, tightened fittings. Joe Tyra did a great job! Friendly, courteous and professional.
Description of Work: Came out to deal with an odor coming from washing machine drain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Pieter V.
12/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Stellar, The technician Rick was very nice, funny and very knowledgeable. He explained what the problem was, and suggested to me some cost savings measures that I can do if there is a "next time." Service with a smile....would definitely use them again and recommend to my friends and family! A+
Description of Work: Replaced a faulty Zone Valve on my Heating System

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$237

Jim R.
12/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Spoke to a real person when I called. They came when they said, performed the job and cleaned up after.
Rating CategoryRating out of 5
Yes, I recommend this pro

Melora A M.
09/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Ellen H.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
did a good job and did it quickly.
Description of Work: Fixed upstairs heating unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$256.5

cathy R.
06/2015
1.0
plumbing
  + -1 more
He then came into house and threw excess panel a installed shut off value. Charge 330.00 and now I have to hire a person to repair under belly insulation barrier which will cost over 1200.00, and I still do not have water in my bathroom. Total cost for both visit 560.00 and still no water, and no insulation under the mobile home for winter, I believe they are hoping I will call them for frozen pipes.
Description of Work: Call for a leak in bathroom tub, man replaced gaskets and handles, still have a small leak. 6 weeks later faucet was running full blast. Called man again they sent someone else, was told other man tighter stem and cracked seat, this was why it was leaking. The man crawled under my mobile home cut all vapor barrier and insulation out. I asked why he did this, couldn't tell me why.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$560

Catherine B.
05/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: I have used the services of Anderson-Shortell for the last 13 years. For new furnace and central air. I call them for service twice a year and they are always prompt and professional. I have also used them for plumbing services and always quite satisfied with their services. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

millard C.
10/2014
5.0
plumbing
  + -1 more
Very well - on time - good job
Description of Work: plumbing repairs to sink

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Anderson-Shortell
Thank you

    Contact information

    616 W State St, Olean, NY 14760

    www.andersonshortell.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Heating and Air Conditioning,
    Air Duct Cleaning,
    Drain Cleaning,
    Sewer Cleaning,
    Water Filtration and Softening,
    Water Heaters

    FAQ

    Anderson-Shortell is currently rated 4 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 4:30 PM

    Tuesday: 8:00 AM - 4:30 PM

    Wednesday: 8:00 AM - 4:30 PM

    Thursday: 8:00 AM - 4:30 PM

    Friday: 8:00 AM - 4:30 PM

    Saturday: Closed

    Anderson-Shortell accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    No, Anderson-Shortell does not offer free project estimates.
    No, Anderson-Shortell does not offer eco-friendly accreditations.
    No, Anderson-Shortell does not offer a senior discount.
    Yes, Anderson-Shortell offers emergency services.
    No, Anderson-Shortell does not offer warranties.
    Anderson-Shortell offers the following services: Heating, Cooling & Plumbing.

    Contact information

    616 W State St, Olean, NY 14760

    www.andersonshortell.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM
    Saturday:
    Closed