Ken Brown Well Drilling And Water Services

water softener installer, well

About us

We are a family owned and operated company that is committed to providing our clients with the utmost in customer service. We specialize in Water Pumps and Water Treatment systems, installation and repairs, and service. I am involved with every aspect of all of the projects from start to finish. Customer service is always our number one priority. With the help of quality ecologically friendly machines and superior materials, we are confident that we can provide all of our customers with the best service possible and just as important, our work is guaranteed. I am a proud us veteran with the united states air force. we do residential commercial and municipal work .I Iook forward to helping you in your water needs.

Business highlights

37 years of trusted experience
Se Habla Español
Veteran Owned & Operated

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.947 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
4%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
4.9
Showing 1-25 of 47 reviews

Cynthia J.
08/2024
5.0
Ken is knowledgeable in his field and cordial explaining what he is doing and why. He is thorough and pleasant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James B.
08/2024
5.0
Very good job done

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John B.
06/2024
5.0
Very knowledgeable, prompt service, fair pricing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Louise H.
12/2022
5.0
Ken was very patient with me and worked with us on setting up times. Very professional and an experienced pro. Would call Ken again for sure

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mark M.
12/2022
5.0
Had almost no water pressure and was expecting the worst either the pump was going up or the well was dry. Ken quickly diagnosed the problem as a clogged water filter. He recommended higher quality filters. He explained how to check the filters and how to bypass them. Ken is very knowledgeable and professional, he explains everything he does in an understandable way.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$60

Elijah L.
09/2022
5.0
Stayed with until the problem was fixed

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Brian E.
08/2022
5.0
My well went dry and I couldnâ t get anyone to even come check it out. Untilâ ¦.. someone gave me Kenâ s number. He came out the following day and came to the same conclusion I figured it would be. A new well. Even when I talked to other pros, it would be months before they could get a drill rig out. Not Ken. He had his setup out within a week! Iâ m so very thankful for Ken and his crew. He had me and the family back in business the next day, to include plumbing, staying late into the evening until the job was complete. Canâ t thank him enough. Would call on him again as well as recommend to anyone I know.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Wendy M.
08/2022
5.0
Very knowledgeable. Thoroughly explained what he is doing. He attempted to troubleshoot the issue instead of just replacing the part. We will certainly call him for any future needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$24,000

Michelle B.
04/2022
5.0
Ken is very very knowledgeable , he is on time, very reasonable and helpful. I want to keep this guy in my pocket. I really really recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jose V.
02/2022
4.0
Knowledgeable

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Aurora S.
01/2022
5.0
Came and stayed until problem was solved. Very friendly and knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Kevin T.
01/2022
5.0
Ken was quick, courteous and explained the diagnostic process to us really well. We understood what he was looking at and why he was looking at it. He stayed in steady communication, even after the project ended and while we waited for the sediments to settle in our well and plumbing. The Tylers WOULD recommend Ken Brown for water tank/well pump and other related issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,900

Lance C.
01/2022
5.0
Amazing at following up along the entire process. Even followed up weeks later to see if all is still satisfactory and working!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lesa F.
10/2021
5.0
Great response and always in contact during and after project which was done in timely manner. Highly recommend

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Randy G.
09/2021
5.0
Excellent service and very reliable and personable

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jane C.
09/2021
5.0
He was very knowledgeable about the problem and had some great intel. I hope to get quotes from Ken Brown soon so I can figure out which way to go.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$60

Murray C.
09/2021
5.0
Ken was quick to start the job and get it done. Great follow up. Great guy. Murray Collette

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Joe D.
06/2021
5.0
Ken is a professional and someone I will call on again for service and will recommend to others. First Ken made every scheduled appointment. He is knowledgeable. I was looking for a water system. He made recommendations on equipment and answered all my questions. Ken's quality of work in installing the system was very good. Ken has now followed up with me 2 times to make sure everything is working well. We are very satisfied with the water system and Ken as the contractor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kyle P.
02/2021
5.0
Ken was knowledgeable and a true professional. Answered all my questions and helped me get the rotten egg smell out of my well water.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Deborah L.
02/2021
5.0
Ken was awesome went over and above replacing my submersible pump quickly and reasonably priced even in the cold and snowy weather would highly recommend for anyone with water issues

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Glenn P.
01/2021
5.0
I called reaching out for anyone who was willing to help us get a water softener and installed . This guy answer his phone even at late hours and came the next day to do evaluation . And the next day he purchased , picked up and installed our water softener. He goes above and beyond super happy and trust me you won't wanna Miss out the opportunity to have him do work for you! Thanks again for everything you did for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Guy G.
09/2020
4.0
Professional, prompt, knowledgeable

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Ronald J.
08/2020
5.0
We had four contractors come out to look at our water system and we decided to go with Ken. Ken was the only one that wasn't quick to say that we needed to replace our water system, he checked the system, took water samples to find out what the system was doing or not doing. Ken wanted to make sure that the system didn't just need to repaired instead of replace. Ken is very professional and knowledgeable in his trade, he was also very honest! He didn't push for us to go through him, his main concern was that we got the best service and quality drinking water. He did a very thorough job on installing our new system and talked us through everything he was doing step by step to include hooking up our drinking water spigot and even hooking up our ice maker which was never done prior. Once job was complete he has stayed in contact with us follow up communication to ensure that our system is functioning properly and has met our needs. We look forward to working with Ken in the future and would definitely recommend him to friends, family, and coworkers!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marilyn F.
08/2020
5.0
Meticulous about work and willing to explain everything he was doing and why. Extremely personable. Cleaned up after work. Would hire again.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

310 Water Street, Ogdensburg, NY 13669


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Service Categories

water softener installer,
well

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Ken Brown Well Drilling And Water Services accepts the following forms of payment: CreditCard
Yes, Ken Brown Well Drilling And Water Services offers free project estimates.
No, Ken Brown Well Drilling And Water Services does not offer eco-friendly accreditations.
No, Ken Brown Well Drilling And Water Services does not offer a senior discount.
No, Ken Brown Well Drilling And Water Services does not offer emergency services.
Yes, Ken Brown Well Drilling And Water Services offers warranties.

Contact information

310 Water Street, Ogdensburg, NY 13669


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed