Ken Brown Well Drilling And Water Services

water softener installer, well

About us

We are a family owned and operated company that is committed to providing our clients with the utmost in customer service. We specialize in Water Pumps and Water Treatment systems, installation and repairs, and service. I am involved with every aspect of all of the projects from start to finish. Customer service is always our number one priority. With the help of quality ecologically friendly machines and superior materials, we are confident that we can provide all of our customers with the best service possible and just as important, our work is guaranteed. I am a proud us veteran with the united states air force. we do residential commercial and municipal work .I Iook forward to helping you in your water needs.

Business highlights

37 years of trusted experience
Se Habla Español
Veteran Owned & Operated

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.947 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
4%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
4.9
Showing 26-47 of 47 reviews

Van F.
07/2020
4.5
Ken is very professional and knows his work and his skill very well and gets the job done in a timely matter thanks again .

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John H.
06/2020
5.0
We had an emergency and Ken got us straightened out immediately. He communicated throughout the entire process. Glad to have found a reliable plumber/well contractor for all our future needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Chris P.
05/2020
5.0
Ken was very responsive and provided excellent service very quickly. He was knowledgeable and explained everything to me throughout the repair process.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stephanie H.
05/2020
5.0
the weather was horrible he worked in it till the end

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bryden S.
03/2020
5.0
Got the job done quickly and was very informative throughout the process.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Daniel I.
03/2020
5.0
This is gonna be a long one. I contacted Ken as I heard many glowing reviews from people in my area. He answered the phone after hours (7:30 p.m) and was able to ease my mind about an issue I was having with a leak in my wall due to a wire running to my well pump. I talked to people at Lowe's, home depot and a few other places and they all told me to use materials that did not work at all. When I called Ken he told me to use Duct Seal which was $4 bucks (way cheaper than any of the other solutions that I was told to try). I should have called Ken first! I did what Ken told me to and it stopped the leak for the most part, but due to heavy rain the water kind of kept coming in. I called Ken the next morning and told him that I was slightly electrocuted when putting the Duct Seal in. He said he would come on Monday which he did. He inspected my work and informed me of some details that I won't disclose here, but needless to say, he made me feel like responsible homeowner. I had a ton of questions for him which he took the time to answer. He showed me what all the pipes to the water softener go to, all my sump pump questions, well questions, septic tank questions. He answered everything! I was extremely impressed. He gave me his personal cell number and told me to call him if I had any questions at all. On a very personal note, it's extremely difficult to meet someone with Ken's experience, kindness and honesty. He went above and beyond anybody I have ever called to the house. You could tell that he loved what he does. I am 100 percent satisfied and cannot recommend Ken enough. As odd as this is to say, I look forward to Ken fixing my future problems. Now I know that if there are any issues who to call. 5 stars. I'd give 10 if I could. Extremely impressed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michelle G.
12/2019
5.0
I had a terrible time trying to get the person who put in my water softener unit to come and service it, Ken showed up when he said he would and took care of everything for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Scott M.
11/2019
5.0
Ken is both professional and pleasant . He came quite a distance to put in a uv system in our home .Even though we do not live close to him,Ken assured us that he is just a phone call away. Do not hesitate to give Ken a call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Susan and James C.
10/2019
5.0
Mr. Brown took care of our problem immediately. We highly recommend his service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Clifford M.
10/2019
5.0
Ken was very responsive in our time of need. He did the repair at a fait price. Anyone can call me for a personal recommendation

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Thomas W.
10/2019
5.0
Mr. Brown was on phone asking about our problem before I was off Home advisor website. Was here within an hour, tested water and suggested what we needed. We had him order a new softener and installed it. Very efficient and made sure it was working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Raymond J.
09/2019
5.0
Ken is an awesome dude!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ingrid C.
09/2019
5.0
In my opinion Mr. Brown should be rated a ten. He took care of the problem and called the next day to make sure everything was good. Highly recommend him , and much appreciated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Hilton H.
09/2019
5.0
Mr. Brown was on site in twenty minutes from time I contacted him. He assessed problem and had it corrected in just a short time. In addition, he took time to make sure problem was corrected by staying extra time to observe. Also, he performed a check on other pieces of water system to make sure they were functioning efficiently at no cost. Not only was he skilled and efficient, his bill was far less than I expected. I highly recommend Mr. Brown.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Paul F.
08/2019
5.0
Ken Brown is now our plumber. Knows his craft, very knowledgeable and educated us on many aspects of plumbing. He will be winterizing our house for the winter when we head south in the Fall. Highly recommend his company!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert R.
03/2019
5.0
Available right away. Very knowledgeable. Completed the repair quickly. Will contact him again for future work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Maria D.
03/2019
5.0
Professional and knowledgeable. Ken helped us find the most cost-effective way to repair our aging water softener. Would definitely hire again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joseph A.
03/2019
N/A
Ken Brown replaced my well ,and did a super job,!He is the best of the best. And he goes by cornerstone well drilling and complicate well water system, plumbing !!!! Very fair and super service !!!!
Rating CategoryRating out of 5

newbury m.
01/2019
5.0
These people are professionals at their jobs and any one needing a well drilled or maintenance on an existing one should contact well drillers only. I could have saved money had I contacted them first.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

WARREN L.
01/2019
5.0
Excellent, very knowledgeable his work,he answered my call when no one else did.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joe L.
01/2019
5.0
Ken really listened to what we were needing throughout the process. He was informative, honest, friendly, and accommodating. Just as important, he continues to help us after the installation was completed with any questions we continue to have about our water. His follow-up has been exceptional, and he continues to respond to our texts quickly. We have felt comfortable and confident working with Ken throughout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Emily W.
12/2018
5.0
Although I didn't have the project done at this time, Ken provided invaluable information that will help me in the short term. Once I am ready to move forward, I will hire Ken to complete the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
    • 1
    • 2(current)

Contact information

310 Water Street, Ogdensburg, NY 13669


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Service Categories

water softener installer,
well

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Ken Brown Well Drilling And Water Services accepts the following forms of payment: CreditCard
Yes, Ken Brown Well Drilling And Water Services offers free project estimates.
No, Ken Brown Well Drilling And Water Services does not offer eco-friendly accreditations.
No, Ken Brown Well Drilling And Water Services does not offer a senior discount.
No, Ken Brown Well Drilling And Water Services does not offer emergency services.
Yes, Ken Brown Well Drilling And Water Services offers warranties.

Contact information

310 Water Street, Ogdensburg, NY 13669


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed